Dasha Ferris
New York,NY
Summary
Committed and hardworking cashier with experience processing transactions and assisting customers. Dedicated to resolving issues, answering customer questions and ringing up customers. Creative problem-solver versed in customer service.
Overview
2
2
years of professional experience
Work History
Cashier
Footlocker Retail
01.2024 - 03.2024
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
- Assisted customers with returns, refunds and resolving transaction issues.
- Restocked and organized merchandise in front lanes.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Stocked, tagged and displayed merchandise as required.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Contributed to store success by maintaining high standards of cleanliness throughout the facility.
- Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
- Promoted store promotions and incentive programs to increase overall sales revenue.
- Handled cash with high accuracy and took care to check bills for fraud.
Summer Youth Employee
New York Department Of Sanitation
07.2023 - 08.2023
- Developed a strong work ethic through punctual attendance, consistent effort, and adherence to deadlines.
- Demonstrated adaptability by quickly adjusting to new tasks and responsibilities as needed throughout employment tenure.
- Enhanced teamwork skills by collaborating with peers on various projects.
- Strengthened problem-solving capabilities while troubleshooting issues that arose during daily tasks.
- Improved communication skills through daily interactions with colleagues and supervisors.
Park Services
Rye Playland
08.2022 - 10.2022
- Ensured high levels of cleanliness throughout the parks, supervising cleaning schedules.
- Implemented innovative solutions to address ongoing challenges within the park services department.
- Collaborated with other departments for cross-functional projects, enhancing overall park performance.
- Streamlined operations for increased efficiency, managing staff schedules and assignments.
- Enhanced visitor experience by implementing effective park programs and events.
Education
High School Diploma -
Mott Hall High School
New York, NY06.2023
Skills
- Customer Service
- Customer Assistance
- Work Ethic and Integrity
- Patience and Empathy
- Cash Handling
Timeline
Cashier
Footlocker Retail
01.2024 - 03.2024
Summer Youth Employee
New York Department Of Sanitation
07.2023 - 08.2023
Park Services
Rye Playland
08.2022 - 10.2022
High School Diploma -
Mott Hall High School