Dasha Hickman
Raleigh,NC
Summary
Ambitious and diligent professional with unwavering integrity pursuing a rewarding career!
Overview
2026
2026
years of professional experience
Work History
Residential Living Assistant
Reserve Mills Farm
2025 - Current
- Assisted residents with daily living activities to promote independence and enhance quality of life.
- Supported implementation of individualized care plans by collaborating with multidisciplinary teams.
- Facilitated recreational activities and social events to foster community engagement among residents.
- Monitored resident safety and well-being, promptly addressing concerns or emergencies as needed.
- Documented resident progress and incidents accurately to ensure compliance with regulatory standards.
- Advocated for resident needs, enhancing communication between families, staff, and healthcare providers.
- Participated in staff meetings to provide insights on improving resident services and operational efficiency.
- Contributed to staff meetings, sharing progress reports and providing suggestions on potential operational improvements.
- Logged and filed incident reports, detailing significant occurrences during assigned shifts.
- Attended continuing training sessions on Type techniques and methods.
- Directed resident setback incident reports to appropriate treatment team personnel for remediation.
- Aided residents in completing daily routines of care and activities.
Receptionist
The Now
10.2024 - 10.2025
- Greeted and directed visitors, ensuring positive first impressions.
- Managed multi-line phone system, efficiently routing calls to appropriate departments.
- Maintained organized reception area, enhancing overall office aesthetics and functionality.
- Scheduled appointments and coordinated meetings for staff members.
- Assisted in maintaining office supplies inventory, optimizing procurement processes.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Resolved customer problems and complaints.
- Handled cash transactions and maintained sales and payments records accurately.
Front desk/Host
Bahama Breeze
- 08.2024
- Greeting customers
- Answering calls
- Managing reservations
- Assists with meetings
- Responding to guest inquiries and requests in a timely efficient manner
- Monitoring activity
Walmart
06.2020 - 08.2024
- Ability to multitask in a fast-paced environment and meet productivity standards
- Providing excellent communication and customer service skills
- Basic math skills and ability to handle cash and operate a point-of-sale system
- Handling multiple tasks simultaneously while maintaining a high level of accuracy and attention to detail
Education
business management
University of North Carolina at Pembroke
08.2020
Skills
- Team collaboration
- Dependability and punctuality
- Customer engagement and communication
- Problem-solving and critical analysis
- Organizational expertise
Timeline
Receptionist
The Now
10.2024 - 10.2025
Walmart
06.2020 - 08.2024
Front desk/Host
Bahama Breeze
- 08.2024
business management
University of North Carolina at Pembroke
Residential Living Assistant
Reserve Mills Farm
2025 - Current