Summary
Overview
Work History
Education
Skills
Certification
Personal Information
Accomplishments
Interests
Timeline
Generic

Dasha Jimerson

Jacksonville,FL

Summary

Professional with a strong background in customer interactions and service solutions. Highly skilled in conflict resolution, communication, and problem-solving, ensuring customer satisfaction and loyalty. Effective team collaborator, adaptable to changing needs, and consistently focused on achieving results through efficient and empathetic service. Known for reliability and proactive approach to meeting customer and organizational goals.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Supply Specialist

Army Reserve
06.2022 - Current
  • Achieved compliance with audit performance requirements.
  • Maintained audit trails to adhere to performance requirements.
  • Enhanced inventory accuracy by conducting regular audits and implementing efficient tracking systems.
  • Maintained records of supply transactions for accuracy and tracking.
  • Oversaw supply requests, accountability, and receipts.

Loan Processor

U.S. Bank
08.2021 - Current
  • Performs data entry of appropriate data elements from the documents into current tracking system and completes necessary forms and reports to track final documentation process
  • Coordinates the preparation of loan packages in compliance with policies and procedures and regulatory guidelines by gathering and reviewing necessary documents and information within designated time frames
  • Communicates with staff, customers/lenders to respond to inquiries, resolve problems and obtain additional documents needed to complete the file
  • Performs a quality control review to verify that all documents on the shipping transmittal are included in the current shipment and ensures final documentation is forwarded to the appropriate final destination

Sales Associate

XFINITY Store by Comcast
10.2019 - 08.2021
  • Consistently demonstrating professionalism with integrity in a warm and friendly demeanor, while building rapport to discover needs
  • Meet or exceed sales goal and standard performance
  • Perform operational and administrative tasks

Teller II

VyStar Credit Union
10.2016 - 05.2019
  • Provide operational and sales support for a high-volume financial institution
  • Establish, retain and deepen relationship with existing and potential new members
  • Uncover member opportunities and refer the appropriate products while continuing to provide exceptional member service
  • Receive checking and saving deposits: verifying cash and endorsements, receive proper identification for cash back and issue receipts

Store Manager

Underground by Journeys
07.2015 - 10.2016
  • Meet and exceed sales goals and standards of performance
  • Direct and motivate employees to attain personal sales goals weekly
  • Hold staff accountable for meeting sales goals
  • Recruit, train, and develop a successful sales team
  • Evaluate training needs
  • Recognize talented staff and develop them for growth within the company
  • Manage all aspects of store operations
  • Maintain a safe work environment

Education

Associates - Education Administration

Florida State College of Jacksonville
12-2022

Diploma -

Atlantic Coast High School
01.2015

Skills

  • Customer service
  • Microsoft Office
  • Microsoft Powerpoint
  • Microsoft Excel
  • Microsoft Word
  • Microsoft Outlook
  • CRM Software
  • Problem-solving
  • Attentiveness
  • Customer service skills
  • Ledger balancing
  • The ability to prioritize, manage time, organize, and multi-task
  • Excellent interpersonal skills
  • Excellent written and oral communication skills
  • Adaptive
  • Balance allocation
  • Follow-up skills
  • Administrative Support
  • Complaint Handling
  • Complaint resolution
  • Client Relations
  • Call Center Operations

Certification

Basic Life Support (BLS), 03/01/20, 03/01/23

Personal Information

  • Willing To Relocate: Anywhere
  • Authorized To Work: US for any employer

Accomplishments

  • Awarded “Top Performer Award” in 2019, 2020, and 2021.
  • Exceeded monthly quota 10 years in a row.
  • Customer Relations - Earned highest marks for customer satisfaction, company-wide.


Interests

  • Youth Development Programs
  • Youth mentor, providing guidance and support to empower the next generation of leaders
  • Passionate about balancing physical health with mental and emotional wellness
  • I participate in various sports activities for physical activity, camaraderie, and personal growth
  • I like trying new recipes and food trends
  • Volunteering at community kitchens and food-related charities
  • Participating in fundraising events to support local charities, schools, or community projects
  • Homelessness Outreach

Timeline

Supply Specialist

Army Reserve
06.2022 - Current

Loan Processor

U.S. Bank
08.2021 - Current

Sales Associate

XFINITY Store by Comcast
10.2019 - 08.2021

Teller II

VyStar Credit Union
10.2016 - 05.2019

Store Manager

Underground by Journeys
07.2015 - 10.2016

Diploma -

Atlantic Coast High School

Associates - Education Administration

Florida State College of Jacksonville

Similar Profiles

CREATE PROFILE
Dasha Jimerson