15+ years of school district Human Resources experience. Over a decade as a Subject Matter Expert Credential Compliance Officer. Proficient in Microsoft Office Suite. Committed to exceeding performance expectations, reliability, and integrity. Flexible when working in a changing environment. Meticulous production assistant (contractor) with 7+ years of experience. Ethical, creative, and fun energy combined with a team-oriented spirit and interpersonal skills. Project Management. Professional Level Administrative Support. Working knowledge of ALCOLINK. Determined [Job Title] adept at assigning tasks to team members based on individual strengths. Communicated with key project stakeholders to ascertain project requirements. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level [Job Title] position. Ready to help team achieve company goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
28
28
years of professional experience
1
1
Certification
Work History
Special Projects Office | Administrative Support II (TAP)
County of Alameda, Alameda County Health
04.2022 - Current
Provides professional-level administrative support for the Alameda County Health's (formally Health Care Services Agency) Special Projects Office, overseeing functions and staff in administrative services areas.
Enhanced project efficiency by streamlining processes and implementing innovative strategies.
Developed comprehensive project plans to effectively allocate resources and track progress.
Implemented continuous improvement initiatives based on lessons learned from past projects.
Spearheaded change management initiatives to ensure smooth transitions during organizational shifts.
Led client-facing presentations, providing updates on project milestones and addressing concerns effectively.
Mentored junior staff members by sharing expertise in project management best practices.
Negotiated contracts with vendors, achieving favorable terms while maintaining strong relationships.
Established performance benchmarks for success measurement, promoting accountability among team members.
Managed cross-functional teams for successful project completion within deadlines and budget constraints.
Championed company-wide adoption of new technologies or methodologies through training sessions and workshops.
Optimized resource allocation through careful assessment of individual strengths and skillsets.
Identified potential risks and devised contingency plans for timely issue resolution.
Coordinated efforts between departments, fostering a collaborative work environment for optimal results.
Identified opportunities for cost savings without compromising quality or deliverables.
Delivered high-quality results with thorough research, analysis, and strategic planning.
Secured necessary resources by presenting compelling business cases to senior management.
Developed and implemented project plans and budgets to ensure successful execution.
Tracked project and team member performance closely to quickly intervene in mistakes or delays.
Scheduled and facilitated meetings between project stakeholders to discuss deliverables, schedules and conflicts.
Maintained open communication by presenting regular updates on project status to customers.
Reported regularly to managers on project budget, progress, and technical problems.
Monitored project progress, identified risks and took corrective action as needed.
Evaluated project performance using key metrics, making data-driven decisions to optimize outcomes.
Consolidated reporting systems and developed streamlined templates for easier data interpretation by stakeholders.
Promoted open lines of communication among team members to facilitate knowledge sharing and collaboration.
Collaborated with stakeholders, ensuring clear communication and alignment on project goals.
Facilitated workshops to collect project requirements and user feedback.
Recruited and oversaw personnel to achieve performance and quality targets.
Verified quality of deliverables and conformance to specifications before submitting to clients.
Sourced, vetted and managed vendors needed to accomplish project goals.
Analyzed project performance data to identify areas of improvement.
Production Assistant (Contractor)
Brandon Hughes Productions
01.2015 - Current
Supported producer/director in all stages of development, pre-production, and post-production.
Collaborated with production team to facilitate smooth operations, avoiding disruptions and delays
Completed wide range of tasks in diverse filming areas to support operations.
Maintained a safe and clean work environment, contributing to overall team productivity.
Boosted overall team morale through proactive problem-solving and open communication practices.
Assisted in meeting tight deadlines by efficiently coordinating tasks with other team members.
Reduced production errors through close attention to detail and thorough quality control checks.
Supported production needs by performing routine tasks using standard procedures and equipment.
Communicated with other crew members via walkie talkies to coordinated production activities.
Supported current production needs by moving items between equipment, conveyors, and staging areas.
Stayed alert, active, and ready to respond to any request at any time using variety of available resources.
Developed positive relationships with vendors and suppliers, optimizing collaboration and quality of materials received.
Inspected equipment to verify performance and functionality, managing wear and tear.
Streamlined documentation procedures for more efficient record-keeping, reducing time spent on administrative tasks.
Operated camera, lighting and grip equipment to use during production process.
Expedited order fulfillment by promptly addressing any issues that arose during the production process.
Managed resources effectively to minimize waste while maintaining product quality standards.
Improved inventory management by accurately tracking materials usage and updating records accordingly.
Supported on-time project completion by effectively prioritizing tasks and managing workflow.
Facilitated clear communication between departments, ensuring smooth production operations.
Oversaw calendar to assist in coordinating daily production schedule, managing shifts and adequate coverage.
Assisted in producing high-quality products by adhering to strict manufacturing standards and protocols.
Completed logs and reports detailing production data such as volume, materials used, and quality assurance results, helping management make accurate operational decisions.
Collaborated closely with cross-functional teams to ensure seamless integration of production processes.
Demonstrated adaptability in handling various production roles as needed, enhancing versatility within the team.
Provided reliable administrative support for the production team, enabling efficient task completion.
Maintained schedules, managed deadlines, and interfaced with teammates to support production activities.
Monitored production budget to track expenditures and control costs.
Contributed to cost savings by identifying areas for improvement in resource allocation and usage.
Created and updated records and files to maintain document compliance.
Safeguarded company assets through diligent equipment maintenance and regular safety inspections.
Aided in achieving project goals through active participation in team meetings and collaborative brainstorming sessions.
Registered equipment and production materials on database to enable tracking history and maintain detailed records.
Ensured compliance with industry regulations through thorough knowledge of relevant guidelines.
Enhanced production efficiency by streamlining processes and implementing organizational improvements.
Weighed and measured items to prevent waste and meet quality standards.
Reviewed activities for production team to complete tasks on time.
Assisted crews with set building and pointed out problems that could be potential safety issues.
Interacted positively with actors and actresses when escorting to and from trailers during filming.
Assisted director with planning and completing film shots and B roll footage.
Assisted with tasks for radio broadcasts, video production and other multimedia projects.
Developed and maintained successful relationships with media professionals.
Supervised wardrobe, hair, and makeup needs for several actors simultaneously on remote shoot location.
Managed digital assets and resources for business, promotional, and routine filming use.
Prepared and delivered news, sports or weather reports, gathering and rewriting material so it conveyed required information and fit specific time slots.
Cut delivery times through proactive tracking and monitoring of project timelines and aggressive pursuit of customer approval of digital and print files.
Spoke intelligently and enthusiastically regarding current music and performers to engage and entertain listeners.
Created and distributed press releases to local media outlets.
Wrote and edited copy for range of publications and websites.
Delivered newsworthy stories on air using perfect pronunciation and inflection.
Conducted in-depth interviews with celebrities, politicians and newsmakers.
Developed and implemented communication strategies for range of internal and external stakeholders.
Reviewed news stories and edited down to fit into specific time slots.
Delivered high-quality work on time and within budget, earning positive feedback from clients.
Delivered outstanding service to customers to maintain and extend relationships for future business opportunities.
Managed multiple projects simultaneously while maintaining strict adherence to deadlines and budgets.
Coordinated timely delivery of materials and resources to job sites, preventing delays in project timelines.
Consulted with customers to assess needs and propose optimal solutions.
Established long-term relationships with clients, resulting in increased repeat business.
Kept site work safe and in line with budget, schedule, and applicable building codes.
Performed regular inspections of job sites to verify staff and subcontractor observance of important safety protocols.
Evaluated project risks and implemented mitigation strategies, ensuring successful completion of projects.
Implemented changes requested by designers, owners, or inspectors to conform to specifications or updated demands.
Implemented safety protocols on job sites, reducing incidents of workplace accidents and injuries.
Maintained comprehensive documentation throughout each phase of the construction process to ensure compliance with legal requirements and industry standards.
Improved project efficiency by streamlining communication channels and optimizing resource allocation.
Enhanced team productivity by providing ongoing training and support to junior staff members.
Reduced client complaints by implementing a more effective customer service strategy.
Hired and oversaw subcontractors to meet project needs.
Identified areas for cost reduction, leading to significant savings without compromising quality.
Contributed to the development of organizational policies and procedures relevant to contractor services offered by the company.
Mentored junior staff members in industry best practices, fostering a culture of continuous learning within the team.
Spearheaded initiatives for adopting sustainable practices within construction projects, demonstrating commitment towards environmental responsibility.
Negotiated contracts and agreements with vendors, securing favorable terms for the company.
Developed detailed project proposals that effectively communicated scope, timeline, and deliverables to clients.
Gathered, organized and input information into digital database.
Evaluated staff performance and provided coaching to address inefficiencies.
Educated staff on organizational mission and goals to help employees achieve success.
Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
Conducted regular reviews of operations and identified areas for improvement.
Generated reports detailing findings and recommendations.
Helped meet changing demands by recommending improvements to business systems or procedures.
Cultivated positive relationships with vendors to deliver timely and cost-effective supply of services and materials.
Frequently inspected production area to verify proper equipment operation.
Collected, arranged, and input information into database system.
Evaluated customer needs and feedback to drive product and service improvements.
Developed effective improvement plans in alignment with goals and specifications.
Created and managed project plans, timelines and budgets.
Optimized customer experience by delivering superior services and effectively troubleshooting issues.
Debugged and resolved technical issues related to website and mobile applications to minimize disruptions.
Implemented user interface designs for web and mobile applications, simplifying digital interaction.
Created wireframes and mockups to connect information structure of site and present design ideas to clients.
Utilized HTML, CSS and JavaScript programs to create customized websites, enhancing features and aesthetics.
Optimized websites and mobile applications to achieve maximum performance.
Developed prototypes to use for testing, measuring data and gathering valuable feedback.
Monitored and maintained websites and applications to track security vulnerabilities.
Generated detailed reports to highlight product performance and usage metrics.
Developed and maintained user documentation to establish product understanding.
Analyzed user feedback to gather input and identify areas required for improvement.
Collaborated with clients to define project requirements and deliverables.
Designed and implemented new features and enhancements to improve existing applications.
Researched and identified innovative solutions to acquire resources and meet customer needs.
Trained new team members to apply best coding best practices and proper use of development tools.
Negotiated fees and contracts to reach mutually beneficial agreements with clients.
Drove process improvements by identifying inefficiencies and recommending solutions for optimization.
Resolved conflicts among stakeholders promptly and professionally ensuring smooth progress throughout each stage of the project.
Led a multi-disciplinary team through all phases of complex construction projects from conception to completion.
Credentials Associate/Analyst
Oakland Unified School District -Human Resources Services & Support - Talent Acquisition
07.2013 - 06.2019
Managed credential compliance for the school district, including training staff, coordinating credential recommendations, and ensuring compliance with credential regulations.
Demonstrated strong problem-solving abilities while troubleshooting issues related to data integrity or system inconsistencies.
Provided support during internal audits by promptly supplying requested information as needed.
Evaluated methods and made appropriate changes to increase productivity and decrease turnaround time to accomplish desired output.
Optimized company-wide reporting processes by identifying inefficiencies and suggesting improvements.
Presented complex analytical findings in a clear, concise manner, enabling effective communication with various departments.
Applied advanced Excel skills to create user-friendly templates for efficient data entry and manipulation across projects.
Designed, built and analyzed data and data infrastructure to support business initiatives.
Analyzed data sets using [Software] and other quantitative and statistical modeling technologies and tools to effectively meet company analysis and reporting requirements.
Collaborated with cross-functional teams to gather relevant data, enhancing the quality of analysis and reporting.
Enhanced data-driven decision making by conducting thorough research and presenting actionable insights to management.
Identified operational efficiency opportunities to support long-term growth plans.
Utilized visualization tools such as Tableau or Power BI to effectively present key findings to stakeholders, making data-driven insights more accessible.
Participated in regular training sessions to stay current on industry trends, improving personal expertise and job performance.
Supported senior analysts in creating detailed reports, ensuring accuracy and timely delivery to stakeholders.
Identified potential risks and opportunities through meticulous data analysis, allowing for proactive strategic planning.
Assisted in quarterly financial reviews, providing valuable input for budgeting and forecasting efforts.
Strengthened team collaborations by fostering open communication channels between colleagues at all levels of the organization.
Contributed to successful project completion by assisting with ad hoc analysis requests from management.
Maintained organized documentation of completed work, ensuring easy access to historical records for future reference or audits.
Developed comprehensive financial models for business forecasting and decision-making purposes.
Pinpointed opportunities for business improvement and defined and measured success points.
Assisted in the development of training materials for new team members, ensuring a smooth onboarding process and consistent performance expectations.
Evaluated competitor performance through market research, helping inform strategic decisions within the organization.
Communicated findings and insights to senior management to establish best practices and guide analysis into action and results.
Employed [Software] data sources and [Software] technical analysis tools and resources.
Improved team efficiency by streamlining processes and implementing new data analysis tools.
Validated results and performed quality assurance to assess accuracy of data.
Assessed data modeling and statistics to integrate high-level business processes with data rules.
Queried databases for information needed for report processing.
Recommended process improvements to continually identify, analyze and fix constraints and challenges.
Guided acquisition process to capture projected cost and revenue synergies and move combined organization forward.
Optimized core processes to improve business performance and operational agility.
Identified clear connections between policies and business results to eliminate or reduce confusion and help employees achieve goals.
Performed budget analysis to control expenditures and predict future budget needs.
Performed audits of subsidiaries to protect shareholders and potential investors from fraudulent or unrepresentative financial claims.
Conducted workplace compliance training to reduce liability risks and operate effectively.
Cultivated relationships with industry leaders and within company to share tips and information.
Installed system updates to address vulnerabilities and reduce security issues.
Enhanced interfaces to promote better functionality for users.
Researched and adopted new technologies to add value to existing offerings.
Conducted system analysis and implementation to maintain and improve computer systems.
Monitored compliance and filing requirements in conjunction with staff and management.
Performed system analysis, documentation, testing, implementation, and user support for platform transitions.
Identified and resolved problems through root cause analysis and research.
Improved emergency resolution processes to save time.
Orchestrated client-centered financial packages factoring in current market trends.
Evaluated performance of existing investments and adjusted accordingly.
Assisted companies with choosing and timing investments for optimal results.
Developed financial models to assess potential investments and identify potential risks.
Created financial strategies to optimize portfolio performance and reduce risk.
Generated comprehensive reports on portfolio performance and risk assessment.
Created and maintained precise and accurate models, charts and reports.
Coordinated with financial advisors to develop long-term investment strategies.
Developed trading strategies to maximize returns on investments.
Participated in client meetings to discuss financial analysis and investment strategies.
Presented oral and written reports on general economic trends, individual corporations and entire industries.
Monitored market trends and news to identify emerging opportunities.
Developed financial projections and forecasts to guide investment decisions.
Reviewed and analyzed project spending throughout project life cycle.
Assisted in preparation of presentations, data tables and other documents for investor meetings.
Conducted due diligence on potential investments and presented findings to investors.
Tracked prices, yields and other trends to correctly interpret impacts on investment programs.
Helped clients make optimal decisions on amounts and timing of capitalization.
Supervised and empowered staff in conducting credential information sessions and school site visits, managed the fingerprint process, and provided support for complex credentialing issues.
Mentored junior team members, fostering professional growth and skill development within the team.
Led a successful reorganization of the department''s structure that improved efficiency without sacrificing quality or customer satisfaction levels.
Enhanced classification accuracy by implementing advanced data analysis techniques and software tools.
Assisted upper management in strategic planning initiatives by providing insights into industry trends and potential areas for growth or improvement.
Streamlined workflow processes for efficient team performance and timely completion of tasks.
Counseled and referred inmates to treatment and program services.
Established effective communication channels between team members, enhancing collaboration efforts towards common goals.
Developed comprehensive training materials, resulting in increased staff competency and productivity.
Regularly reviewed department policies, procedures, and best practices to ensure alignment with organizational objectives.
Collaborated with cross-functional teams to resolve classification discrepancies and improve overall consistency.
Continuously monitored performance metrics, implementing corrective actions as necessary to maintain optimal results and address areas of concern in a timely manner.
Implemented quality control measures to maintain high standards in classification assignments and reduce inaccuracies.
Provided expert guidance on complex classification issues, contributing to informed decision-making processes across the organization.
Identified opportunities for cost savings through automation of routine tasks, streamlining operations without compromising accuracy or reliability.
Conducted thorough audits of classification data, ensuring the highest level of accuracy and compliance with industry standards.
Managed a diverse caseload, prioritizing work according to risk levels and project timelines for optimal results.
Optimized resource allocation by analyzing workload distribution and identifying areas for improvement.
Fostered a positive work environment by promoting open communication channels, recognizing individual achievements, and encouraging teamwork.
Actively participated in industry conferences as well as internal workshops aimed at professional development within the classification field.
Spearheaded process improvements that led to reduced error rates and faster turnaround times in classification decisions.
Audited inmate files to verify accuracy and completeness.
Supervised [Number] employees and performance of tasks and managed [Number] offenders.
Verified all prison visitors carried proper identification and had no contraband before entering institution.
Enhanced organizational efficiency by streamlining HR processes and procedures.
Spearheaded corporate social responsibility programs, promoting positive brand reputation within the community.
Implemented an innovative learning management system that centralized and made accessible various professional development opportunities for employees.
Improved employee retention by developing and implementing effective onboarding programs.
Developed comprehensive workforce analytics reports to inform strategic HR decision-making processes.
Supported diversity and inclusion efforts, fostering a healthy workplace culture for all employees.
Managed complex employee relations issues while maintaining confidentiality and professionalism at all times.
Partnered with hiring managers to create detailed job descriptions that attracted top talent in competitive industries.
Assisted in the execution of change management initiatives, ensuring a smooth organizational transition during critical periods of growth or restructuring.
Increased employee engagement with the development of targeted training initiatives.
Coordinated meaningful employee recognition programs that contributed to higher levels of job satisfaction and motivation among staff members.
Incorporated employee feedback to improve processes and strategize long-term business plans.
Maintained optimal staffing levels by tracking vacancies and initiating recruitment and interview processes to identify qualified candidates.
Implemented process improvements to automate office operations.
Helped solve diverse program problems with in-depth analysis.
Recommended process improvements to continually identify, analyze and fix constraints and challenges.
Collected and analyzed information to monitor compliance outcomes and identify and address trends of non-compliant behavior.
Implemented quality control initiatives to reduce downtime and increase revenue.
Assisted with writing job postings and job descriptions for boards.
Pre-screened resumes prior to sending to corporate hiring managers for consideration.
Developed and implemented onboarding and orientation programs for new employees.
Collaborated with managers to identify and address employee relations issues.
Partnered with departmental managers to ascertain hiring needs and subsequently provide candidate recommendations.
Improved organizational filing systems for confidential employee records, resulting in improved accessibility and efficiency.
Improved office efficiency by effectively managing internal communications and correspondence.
Advocated for staff members, helping to identify and resolve conflicts.
Conducted performance reviews and provided feedback to managers on employee performance.
Completed human resource operational requirements by scheduling and assigning employees.
Created and delivered HR training sessions to staff, managers and executives.
Administered employee benefits programs and assisted with open enrollment.
Developed and monitored employee recognition programs.
Generated and analyzed reports to monitor employee engagement and attrition trends.
Coordinated implementation of people-related services, policies and programs through departmental staff.
Planned, monitored and appraised employee work results by training managers to coach and discipline employees.
Worked alongside global business leader to deploy new training strategies.
Site Team Generalist
Oakland Unified School District
08.2005 - 12.2008
Managed partner program onboarding, conducted new hire orientations, and provided HR support for middle school staff.
Developed strong customer relationships through attentive listening and prompt resolution of concerns.
Kept work areas clean and neat to promote efficient operations.
Supported employee growth by providing constructive feedback during performance evaluations.
Provided exceptional service to clients, resulting in increased retention rates and positive feedback.
Organized and maintained supplies to support [Type] operations.
Enhanced team productivity by streamlining workflows and implementing time-saving processes.
Coordinated schedules, set appointments, and prepared related materials.
Optimized resource allocation within the department, maximizing efficiency while maintaining operational excellence.
Coordinated events and presentations that showcased company offerings to potential clients, generating new business leads consistently.
Led team meetings focused on goal setting and performance improvement strategies, fostering a collaborative environment for continuous growth.
Handled [Type] problems with minimal input from supervisors.
Delivered high-quality work consistently, exceeding performance objectives regularly.
Established key performance indicators for the department, monitoring progress towards targets regularly.
Trained new team members effectively, increasing overall team efficiency.
Spearheaded process improvement initiatives that enhanced overall operational efficiency across various departments.
Improved communication between departments by creating a centralized information-sharing platform.
Managed all functions in [Description] area.
Conducted comprehensive market research to identify industry trends and inform business development efforts strategically.
Collaborated with cross-functional teams to drive project completion on time and under budget.
Conducted thorough research and analysis to support decision making in various projects.
Evaluated process inefficiencies and recommended improvements to management for increased effectiveness.
Maintained accurate records of financial transactions, ensuring compliance with company policies and accounting standards.
Implemented cost reduction strategies, resulting in significant savings for the department.
Negotiated favorable contracts with vendors, securing advantageous terms for the organization.
Managed multiple priorities successfully, meeting tight deadlines without sacrificing quality of work.
Created and developed detailed work plans to meet business priorities and deadlines.
Prepared presentations to explain revisions, enhancements and process improvements of organization's systems and programs.
Aligned closely with business owners and employees to gather information and gain operational insight.
Managed multiple deadlines across several businesses to meet dynamic needs of multiple clients.
Delivered outstanding service to clients to maintain and extend relationship for future business opportunities.
Liaised with customers, management, and sales team to better understand customer needs and recommend appropriate solutions.
Renegotiated outsourcing contracts to save considerable costs.
Supported clients with business analysis, documentation, and data modeling.
Onboarded and managed new client accounts to boost retention rates.
Collaborated with teams to define, strategize, and implement marketing and web strategies.
Organized and analyzed primary and secondary research to understand industry, market and company trends.
Implemented practices and procedures to reduce expenditures and increase savings.
Created monthly forecast templates and resource management allocations for approved projects.
Integrated technology and business operations to identify targeted solutions to customer issues.
Collected, arranged, and input information into database system.
Optimized customer experience by delivering superior services and effectively troubleshooting issues.
Evaluated customer needs and feedback to drive product and service improvements.
Educated staff on organizational mission and goals to help employees achieve success.
Conducted regular reviews of operations and identified areas for improvement.
Generated reports detailing findings and recommendations.
Created and managed project plans, timelines and budgets.
Developed effective improvement plans in alignment with goals and specifications.
Helped meet changing demands by recommending improvements to business systems or procedures.
Devised and implemented processes and procedures to streamline operations.
Frequently inspected production area to verify proper equipment operation.
Gathered, organized and input information into digital database.
Provided reporting for forecast analysis and ad-hoc reporting in support of decision-making.
Supported creation of detailed, technical financial models to value potential acquisition targets.
Cultivated positive relationships with vendors to deliver timely and cost-effective supply of services and materials.
Observed packing operations to verify conformance to specifications.
Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
Evaluated staff performance and provided coaching to address inefficiencies.
Maintained database systems to track and analyze operational data.
Site Team Assistant
Oakland Unified School District
07.2005 - 07.2006
Supported Site Team Generalist in processing external certificated and classified new hires.
Ensured accurate record-keeping by maintaining an organized database of important company information and documentation.
Delivered outstanding support during peak periods or staff shortages to maintain seamless operations.
Supported project completion by coordinating tasks, resources, and deadlines among team members.
Mitigated potential conflicts within the team by addressing issues proactively and mediating discussions when needed.
Facilitated successful meetings by preparing agendas, recording minutes, and following up on action items.
Streamlined team communication by implementing efficient scheduling and task management systems.
Expedited decision-making processes by compiling comprehensive reports for executive review.
Enhanced team productivity with effective organization of files and documents for easy access.
Managed travel arrangements for executives, ensuring cost-effective solutions and smooth itineraries.
Coordinated complex calendar management for executives, ensuring optimal time allocation for critical tasks.
Optimized office workflows by identifying inefficiencies and proposing viable solutions for improvement.
Provided exceptional administrative support to senior leaders, enabling them to focus on strategic decisions.
Maintained open lines of communication between departments to enhance overall company performance.
Contributed to budget management by tracking expenses, processing invoices, and generating financial reports.
Improved office efficiency with the implementation of digital filing systems and document templates.
Assembled components with minimal supervision, exceeding expected project milestones.
Assisted in achieving project goals by conducting thorough research and providing valuable insights to the team.
Developed strong professional relationships with clients through timely correspondence and excellent customer service skills.
Generated and maintained accurate production records.
Led production meetings to provide reports to management.
Assembled products and components and made proactive adjustments to settings to produce work within tight tolerances.
Managed inventory of parts and components.
Monitored production processes to identify and address potential issues.
Utilized safety devices and procedures to protect personnel and equipment.
Installed, adjusted and repaired automated machines and robots.
Completed daily inspection of machines and equipment.
Adjusted equipment to meet different productivity levels.
Investigated and resolved production issues.
Operated various machines used in production processes.
Facilitated collaboration between production and other departments.
Continuously checked products for quality assurance according to strict guidelines.
Developed and implemented process improvement strategies.
Maintained order accuracy and customer satisfaction by double-checking packing labels while packaging products.
Reviewed, implemented and updated company records related to team activities for future reference.
Mentored and guided employees to foster proper completion of assigned duties.
Managed leave requests and absences and arranged covers to facilitate smooth flow of operations.
Conducted training and mentored team members to promote productivity and commitment to friendly service.
Promoted high standerds through personal example to help each member understand expected behavious and standards.
Monitored time and attendance, enforcing compliance with company procedures relating to absenteeism.
Communicated KPIs outlined in annual plan to inform employees of expectations and deliverables.
Assisted in recruitment of new team members, hiring highest qualified to build team of top performers.
Conducted training and mentored team members to promote productivity, accuracy, and commitment to friendly service.
Held weekly team meetings to inform team members on company news and updates.
Supervised team members to confirm compliance with set procedures and quality requirements.
Worked with team to identify areas of improvement and devised solutions based on findings.
Established open and professional relationships with team members to achieve quick resolutions for various issues.
Monitored team performance and provided constructive feedback to increase productivity and maintain quality standards.
Built strong relationships with customers through positive attitude and attentive response.
Used established assembly instructions to complete jobs quickly, accurately, and with zero errors.
Put hazardous materials in properly marked containers to avoid injuries or contamination.
Employment Specialist
Oakland Unified School District
07.2004 - 06.2005
Contributed to the recruitment and retention of personnel, conducted employment orientations, and administered contract signing.
Assisted supervisors in dealing with union representatives.
Documented human resources records and maintained confidentiality of sensitive personal information.
Responded to inquiries by answering telephone calls, in-person questions and emails.
Updated Human Resources Information System (HRIS) database, maintained data accuracy and assisted with system changes.
Maintained office supplies, distributed mail and processed invoices for payment.
Ensured accuracy of personnel records by meticulously maintaining confidential files and databases.
Oversaw and managed hiring process and assisted human resources.
Reviewed and screened applicant resumes to identify qualified candidates.
Maintained compliance with labor laws by conducting thorough audits of HR practices and policies.
Partnered with management team to coordinate on-boarding and off-boarding processes.
Managed benefits administration, ensuring accurate enrollment and providing helpful resources for employees.
Supported coordination of benefits open enrollment activities and process.
Established strong relationships with external vendors related to benefits administration or other HR services.
Supported managers in addressing employee relations issues, providing guidance on conflict resolution techniques.
Developed training materials to facilitate consistent onboarding experiences for new hires across departments.
Collaborated closely with department heads to identify key skills gaps within their teams, supporting targeted training initiatives.
Provided support for employee performance evaluations, ensuring timely completion and proper documentation.
Increased efficiency in HR operations through regular evaluation of workflows, identifying areas for improvement or automation.
Enhanced communication within the organization by managing internal newsletters and announcements.
Improved employee satisfaction by streamlining HR processes and implementing efficient systems.
Streamlined recruitment efforts by implementing applicant tracking systems and improving candidate screening processes.
Organized company-wide events to foster a positive work culture and enhance employee engagement.
Played a strategic role in workforce planning efforts, anticipating future needs based on organizational goals.
Performed internal and external audits and research and administrative reviews of programs and plans to support HR administration.
Reduced employee turnover through thoughtful onboarding procedures and ongoing professional development opportunities.
Coordinated and set up meeting materials, presentations and audiovisual systems.
Mitigated potential legal issues by staying up-to-date on employment law changes, promptly updating policies as needed.
Assisted in talent acquisition by conducting comprehensive job analyses and creating accurate job descriptions.
Coordinated performance management processes, assisting managers in setting clear objectives for their teams and individuals alike.
Assisted in creating competitive compensation packages, researching industry benchmarks, and analyzing internal data to inform decisions.
Promoted workplace diversity through collaborative initiatives with hiring managers to attract diverse talent pools during recruitment campaigns.
Filed paperwork, sorted, and delivered mail and maintained office organization.
Answered and redirected incoming phone calls for office.
Delivered friendly assistance with new hires throughout interviewing and hiring process.
Screened applicant resumes and coordinated both phone and in-person interviews.
Conducted new hire orientation to verify completion of appropriate paperwork, recording information on human resources database.
Processed employee termination paperwork at direction of supervisory staff.
Developed and implemented policies and procedures to use for recruitment, employee relations and benefits administration.
Created and completed personnel action forms for hires, terminations, title changes and terminations.
Monitored employee attendance and performance to verify punctuality and absences, addressing issues in accordance with company policies and procedures.
Organized new employee orientation schedules for new hires.
Coordinated employee training programs to improve productivity and performance.
Administered compensation, benefits, and performance management systems at direction of supervisor.
Coordinated itineraries and scheduled appointments for human resources staff.
Analyzed and reported on employee turnover rates to assess reasons and make recommendations for improvement.
Applied mediation and collaboration to successfully resolve employee complaints and grievances.
Scheduled and coordinated interviews between hiring managers and potential candidates.
Updated and maintained employee attendance records.
Processed documentation for employee actions such as new hires, grievance resolutions and terminations.
Set up orientations and initial training for new employees.
Participated in recruitment and selection process for new hires.
Checked references for potential candidates.
Conducted exit interviews with terminated employees.
Created job descriptions on boards for vacant jobs.
Developed and maintained HR policies and procedures.
Responded to employee inquiries regarding benefits and other HR topics.
Compiled employee records from individual departments to maintain central files.
Helped employees register for benefits programs using online portals.
Converted employee status from temporary to permanent.
Tracked various statistics and kept detailed records to support human resources department.
Participated in job fairs to recruit new talent.
Monitored and analyzed employee satisfaction survey results.
Coordinated employee relocation processes.
Assisted with creating employee handbooks and manuals.
Studied research and trends on best practices in HR field.
Aided staff with employee performance review paperwork and documentation.
Ensured compliance with labor laws through diligent maintenance of accurate records and documentation.
Enhanced company culture by coordinating team-building events and initiating employee recognition programs.
Managed benefits administration, answering questions, resolving issues, and ensuring timely enrollments or changes to coverage.
Assisted in the successful onboarding of new employees, creating a welcoming and supportive environment from day one.
Created informative HR reports to assist executives in making informed decisions about workforce strategies.
Conducted regular audits of HR processes to ensure compliance with federal and state employment laws.
Contributed to workforce planning initiatives by analyzing staffing needs, forecasting future requirements, and making recommendations for adjustments as needed.
Boosted employee engagement by developing training programs and providing opportunities for professional development.
Improved communication between departments by facilitating cross-functional meetings and fostering relationships among colleagues.
Developed succession plans that supported organizational growth while addressing potential skill gaps within the company.
Spearheaded diversity initiatives which led to a more inclusive work environment.
Increased the efficiency of recruitment efforts by leveraging social media channels, job boards, and networking events to source top talent.
Implemented effective employee relations practices that increased morale, retention rates while reducing workplace conflicts.
Helped resolve complex employee concerns effectively guiding them through company policies and procedures.
Efficiently managed payroll processing tasks including timekeeping records verification and salary disbursements.
Reduced turnover rate by conducting thorough exit interviews and identifying areas for improvement in employee satisfaction.
Collaborated with management to develop fair compensation structures based on performance evaluations and market research.
Supported talent acquisition with efficient candidate screening and scheduling of interviews for hiring managers.
Coordinated performance review process, ensuring timely completion of evaluations while maintaining confidentiality of sensitive information.
Streamlined HR processes by implementing new software systems and organizing employee data.
Managed complex employee relations issues while maintaining confidentiality and professionalism at all times.
Spearheaded corporate social responsibility programs, promoting positive brand reputation within the community.
Human Resources Technician II
Oakland Unified School District
11.2002 - 06.2004
Managed fingerprinting process, developed procedures for fingerprinting, and served as Subject Matter Expert on fingerprinting.
Collaborated with department managers to create detailed job descriptions for open positions, attracting qualified candidates.
Migrated legacy HRIS system to new technology to minimize business impacts.
Documented human resources records and maintained confidentiality of sensitive personal information.
Responded to inquiries by answering telephone calls, in-person questions and emails.
Updated Human Resources Information System (HRIS) database, maintained data accuracy and assisted with system changes.
Ensured accuracy of personnel records by meticulously maintaining confidential files and databases.
Oversaw and managed hiring process and assisted human resources.
Reviewed and screened applicant resumes to identify qualified candidates.
Maintained compliance with labor laws by conducting thorough audits of HR practices and policies.
Partnered with management team to coordinate on-boarding and off-boarding processes.
Managed benefits administration, ensuring accurate enrollment and providing helpful resources for employees.
Supported coordination of benefits open enrollment activities and process.
Supported managers in addressing employee relations issues, providing guidance on conflict resolution techniques.
Developed training materials to facilitate consistent onboarding experiences for new hires across departments.
Established strong relationships with external vendors related to benefits administration or other HR services.
Collaborated closely with department heads to identify key skills gaps within their teams, supporting targeted training initiatives.
Provided support for employee performance evaluations, ensuring timely completion and proper documentation.
Increased efficiency in HR operations through regular evaluation of workflows, identifying areas for improvement or automation.
Enhanced communication within the organization by managing internal newsletters and announcements.
Improved employee satisfaction by streamlining HR processes and implementing efficient systems.
Streamlined recruitment efforts by implementing applicant tracking systems and improving candidate screening processes.
Organized company-wide events to foster a positive work culture and enhance employee engagement.
Played a strategic role in workforce planning efforts, anticipating future needs based on organizational goals.
Performed internal and external audits and research and administrative reviews of programs and plans to support HR administration.
Reduced employee turnover through thoughtful onboarding procedures and ongoing professional development opportunities.
Coordinated and set up meeting materials, presentations and audiovisual systems.
Mitigated potential legal issues by staying up-to-date on employment law changes, promptly updating policies as needed.
Assisted in talent acquisition by conducting comprehensive job analyses and creating accurate job descriptions.
Coordinated performance management processes, assisting managers in setting clear objectives for their teams and individuals alike.
Assisted in creating competitive compensation packages, researching industry benchmarks, and analyzing internal data to inform decisions.
Promoted workplace diversity through collaborative initiatives with hiring managers to attract diverse talent pools during recruitment campaigns.
Filed paperwork, sorted, and delivered mail and maintained office organization.
Answered and redirected incoming phone calls for office.
Delivered friendly assistance with new hires throughout interviewing and hiring process.
Screened applicant resumes and coordinated both phone and in-person interviews.
Conducted new hire orientation to verify completion of appropriate paperwork, recording information on human resources database.
Processed employee termination paperwork at direction of supervisory staff.
Developed and implemented policies and procedures to use for recruitment, employee relations and benefits administration.
Created and completed personnel action forms for hires, terminations, title changes and terminations.
Monitored employee attendance and performance to verify punctuality and absences, addressing issues in accordance with company policies and procedures.
Organized new employee orientation schedules for new hires.
Coordinated employee training programs to improve productivity and performance.
Administered compensation, benefits, and performance management systems at direction of supervisor.
Coordinated itineraries and scheduled appointments for human resources staff.
Analyzed and reported on employee turnover rates to assess reasons and make recommendations for improvement.
Applied mediation and collaboration to successfully resolve employee complaints and grievances.
Scheduled and coordinated interviews between hiring managers and potential candidates.
Processed documentation for employee actions such as new hires, grievance resolutions and terminations.
Set up orientations and initial training for new employees.
Participated in recruitment and selection process for new hires.
Checked references for potential candidates.
Conducted exit interviews with terminated employees.
Created job descriptions on boards for vacant jobs.
Developed and maintained HR policies and procedures.
Responded to employee inquiries regarding benefits and other HR topics.
Compiled employee records from individual departments to maintain central files.
Helped employees register for benefits programs using online portals.
Converted employee status from temporary to permanent.
Tracked various statistics and kept detailed records to support human resources department.
Monitored and analyzed employee satisfaction survey results.
Participated in job fairs to recruit new talent.
Coordinated employee relocation processes.
Assisted with creating employee handbooks and manuals.
Studied research and trends on best practices in HR field.
Aided staff with employee performance review paperwork and documentation.
Human Resources Technician I
Oakland Unified School District
08.2001 - 10.2002
Processed new hires, conducted interviews, and administered onboarding orientations.
Senior Customer Service Representative/Trainer
California State Automobile Associate (AAA) - Emergency Road Service - Call Center
09.1997 - 08.2001
Provided emergency roadside service to AAA members, trained staff, and developed policies and procedures for processing service requests.
Intern Guidance Counselor/HD Specialist
Sacramento Unified School District -Internship -Pregnant and Parenting Teen Program
11.1996 - 06.1997
Conducted workshops and provided guidance to pregnant and parenting teens.
Education
Bachelors of Arts - Human Development
University of California, Davis
Davis
Skills
Training facilitation
Team Collaboration
Team Leadership
Creative Thinking
Certification
Member of the Credential Counselors and Analysts of California 2008-2019
Certified by the California Department of Justice (Penal Code section 11102.1) to roll fingerprints December 2003
Timeline
Special Projects Office | Administrative Support II (TAP)
County of Alameda, Alameda County Health
04.2022 - Current
Production Assistant (Contractor)
Brandon Hughes Productions
01.2015 - Current
Credentials Associate/Analyst
Oakland Unified School District -Human Resources Services & Support - Talent Acquisition
Forensic Behavioral Health Clinician II / at Alameda County Adult Forensic Behavioral HealthForensic Behavioral Health Clinician II / at Alameda County Adult Forensic Behavioral Health