Daria Morozenco
Carmichael,CA
Summary
Experienced worker, who excels in any fast-paced environment, highly adaptable and coachable. Great track record in ensuring exceptional customer service and satisfaction. Skilled in managing multiple tasks, and handling customer inquiries. Reliable and results-driven, with a positive attitude and excellent communication skills. Ready to bring all my skills to a new environment. Quick learner with the ability to pick up any new skills required to succeed. Known for reliability, adaptability, and effective communication.
Overview
3
3
years of professional experience
Work History
Host
Mia's Restaurant and Bar
01.2025 - Current
- Greeted and seated guests, ensuring a welcoming atmosphere.
- Managed reservation system, optimizing table turnover and guest experience.
- Trained new hosts on customer service standards and restaurant procedures.
- Assisted in handling customer inquiries and resolving concerns promptly.
- Collaborated with management to implement process improvements for efficiency.
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
- Maintained up-to-date knowledge of menu offerings and daily specials to accurately inform guests about their options.
- Backed up servers by checking on tables and retrieving items for guests.
Server
Firehouse Pizza
10.2022 - 01.2025
- Demonstrated strong multitasking skills without compromising service quality.
- Worked with POS system to place orders, manage bills, and handle all requests.
- Cultivated warm relationships with regular customers.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Prepared all ingredients for the work day before the restaurant got busy.
- Maintained restaurant clean appearance by Cleaning before opening and after closing.
Event Hostess
Twin Oaks Country Club
10.2023 - 12.2023
- Resolved guest concerns quickly and professionally.
- Excellent customer service skills in high-pressure situations.
- Managed registration process for attendees, maintaining accurate records and quick check-in procedures.
- Enhanced guest experience by providing exceptional and personalized service during events.
Education
High School Diploma -
San Juan Adult Education
12-2024
Skills
- Time Management
- Exceptional communication
- Organizing and categorizing
- Professionalism and etiquette
- Scheduling and planning
- Strong work ethic
- Exceptional customer service
- POS software
- Up-selling techniques
- Effective time management
Languages
English
Native or Bilingual
Russian
Native or Bilingual
Romanian
Professional Working
Timeline
Host
Mia's Restaurant and Bar
01.2025 - Current
Event Hostess
Twin Oaks Country Club
10.2023 - 12.2023
Server
Firehouse Pizza
10.2022 - 01.2025
High School Diploma -
San Juan Adult Education
Similar Profiles
Ricah GorospeRicah Gorospe
Server at Tita Mia's Filipino Restaurant & CafeServer at Tita Mia's Filipino Restaurant & Cafe
Piper WhalenPiper Whalen
Restaurant Hostess at Mama Mia's RestaurantRestaurant Hostess at Mama Mia's Restaurant
Ditlind GizhaDitlind Gizha
Assistant Manager at Mama Mia's RestaurantAssistant Manager at Mama Mia's Restaurant
Jacob EspinozaJacob Espinoza
Maintenance Crew Member at Gold River Sports ClubMaintenance Crew Member at Gold River Sports Club
Anthony FoxAnthony Fox
Executive Sous Chef at Frog & SlimExecutive Sous Chef at Frog & Slim