Summary
Overview
Work History
Education
Skills
Timeline
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Da’sha Turner

Dallas

Summary

Dynamic professional with a proven track record in administrative and customer service roles, notably at United Healthcare Group. Excelled in data processing and problem-solving, enhancing operational efficiency and customer satisfaction. Skilled in Microsoft Word and time management, adept at prioritizing tasks to meet deadlines and improve business outcomes.

Overview

9
9
years of professional experience

Work History

Data Entry Clerk

United Healthcare Group
04.2024 - Current
  • Completed data entry tasks with accuracy and efficiency.
  • Followed established procedures to enter and process data correctly.
  • Organized, sorted, and checked input data against original documents.
  • Scanned documents and saved in database to keep records of essential organizational information.

Customer Service Representative

CVS Healthcare
04.2023 - 04.2024
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
  • Responded to customer requests for products, services, and company information.

Supply Management

US Army
08.2018 - 03.2023
  • Maintained a high level of industry knowledge by participating in professional development opportunities and staying current on trends, technologies, and best practices in fuel supply management.
  • Collaborated with cross-functional teams to address complex challenges related to water supply management.
  • Improved supply management by implementing effective inventory control measures and maintaining strong vendor relationships.
  • Maintained detailed records of ammunition usage, enabling accurate supply management and resupply requests when necessary.

Cashier

Taco Bell
10.2015 - 06.2018
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

Education

Bachelor Of Communications -

American Military University

Skills

    Problem solving

  • Microsoft Word
  • Attention to detail
  • Time management
  • Problem-solving
  • Data processing
  • Administrative support
  • Work prioritization

Timeline

Data Entry Clerk

United Healthcare Group
04.2024 - Current

Customer Service Representative

CVS Healthcare
04.2023 - 04.2024

Supply Management

US Army
08.2018 - 03.2023

Cashier

Taco Bell
10.2015 - 06.2018

Bachelor Of Communications -

American Military University

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Da’sha Turner