Dasha Williams
Lompoc,California
Summary
Experienced track record of managing multiple projects and consistently meeting deadlines. Responsible for meticulous record-keeping and maintaining up-to-date documentation to support the Operational Test Launch (OTL), Weapon System Evaluation Program (WSEP), Future Programs, Tactics Development & Evaluation (TD&E), and Simulated Electronic Launch-Minuteman (SELM) missions on Vandenberg Space Force Base. As the Configuration Manager for Task Order 3100 at VSFB, spearheaded a Configuration Management (CM) and Document Management (DM) programs for a team of 20 personnel spread across 5 teams comprised of Cybersecurity, Project Management, Mission Security and Field Services. Possesses over 12 years of experience in fast-paced environments demonstrating adaptability and efficiency. Strong interpersonal skills and an outgoing personality dedicated to fostering long-term relationships and ensuring customer satisfaction. Dedicated to advancing both career and professional development through continuous education, aiming to enhance existing skill sets and drive positive impact for both personal growth and organizational success.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Configuration & Documentation Manager
Amentum - MDA Configuration Management
07.2025 - Current
- Developing and maintaining the Configuration Management Plan (CMP), which includes defining procedures, tools, and the configuration control board (CCB).
- Identifying, defining, and labeling Configuration Items (CIs) such as software, hardware, documentation, and service components.
- Reviewing and approving changes to CIs, ensuring that all modifications are authorized, documented, tracked, and audited to prevent unauthorized changes and reduce service disruptions.
- Recording and reporting on the status of CIs and change requests throughout the lifecycle, including tracking versions and updates.
- Conducting audits to verify that the physical, live system matches the documented records in the CMDB.
- Establishing configuration standards and creating technical documentation for users and team members.
- Establish, update, and maintain documentation policies, procedures, and templates.
- Control revisions, maintain documentation baselines, and ensure only authorized versions are available.
- Process, track, and document all changes (Engineering Change Requests, RFDs, RFCs) to documentation.
- Conduct audits to verify that documentation aligns with actual system configurations and organizational standards.
Configuration Engineer
Peraton - MDA Configuration Management
03.2025 - 07.2025
- Reported to program management at VSFB, as well as other contractor personnel who support contract activities, and attended and supported meetings requested by the government.
- Management of program documentation, program planning, and coordinating review schedules.
- Analyzed product design changes to determine their effect on product design and function, and prepared documentation necessary for the change. Works with the chief engineer and program leadership to provide and review engineering designs.
- Worked with the team to establish and manage documentation and authorized the release of drawings and software configuration changes specified by management and other functional groups.
- Supported the development of cost estimates (ROMS), bill of materials (BOMS, basis of estimates (BOE's), and request for proposal (RFPs).
- Proactively ensured the completion of Peraton, Site, and/or government directed training and tasks within the specified timelines.
Tech. Order Distribution Office Manager (TODO) for the 377th FMMXS/TO Library
Syneren Technologies & Corporation
05.2024 - 03.2025
- Acted as a central manager for all technical orders (TOs) within the unit, ensuring compliance with the 00-5-1 & 00-5-2.
- Managed the Enhanced Technical Information Management System (ETIMS), maintaining TO libraries, distributing updates, and processing Time Compliance Technical Orders (TCTOs).
- Established, controlled, and maintained TO accounts and electronic Tools (eTools) in the Air Force ETIMS system.
- Processed requests for new TOs, revisions, and updates to ensure technicians have accurate, current data.
- Acted as the central gateway for receiving and distributing urgent Time Compliance Technical Orders (TCTOs).
- Acted as a liaison between functional departments, contractors, and government officials to resolve distribution issues.
- Maintained a functional library of physical or electronic TOs, checklists, and technical manuals.
- Provided oversight and support to Technical Order Distribution Assistant (TODA) custodians.
- Ensured all TO procedures align with USAF regulations, including security and distribution statements.
- Ensured compliance of all required Technical Order (TOs) in accordance with TO 00-5-1, Air Force (AF) TO Systems, and relevant MAJCOM supplements.
- Provided training and certification to personnel on the technical order system.
- Maintained TO updates are promptly posted as per governing directives and performs checks for effective changes (A-Page) in alignment with TO 00-5-1 and MAJCOM supplements.
- Collaborated with procurement teams to forecast demand for technical orders and supplies, ensuring sufficient inventory levels to support mission execution and prevent delays in planned maintenance schedules.
Technical Order Distribution Assistant (TODA)
Delta Solutions & Strategies
08.2021 - 05.2024
- Responsible for managing the lifecycle of technical data, primarily within the Department of Defense DoD and Air Force environments.
- Acquired and distributed new/revised Technical Orders (TOs) and ensured compliance within the ETIMS format.
- Provided support for the life cycle of technical data, including Time Compliance Technical Orders (TCTOs).
- Maintained, updated, and audited libraries for TOs, commercial manuals, and forms.
- Maintained all TOs in serviceable condition, regularly replacing damaged or illegible material and ensuring protective measures were intact on unit- designated nuclear weapons procedures as per Air Force Instructions (AFIs) 21-204 and 21-202v1.
- Adhered to scheduled appointments for TO inventories and A-Page functions, prioritizing adherence unless in cases of extreme real-world emergencies.
- Validated current inventory lists for all assigned materials in the main library, field dispatching kits and sub-accounts.
- Established and maintained standard sign-out procedures to track all TOs and TO kits, including relevant details such as the signer, assigned section, and contact information.
Guest Service Representative
Air Force Inns
06.2017 - 08.2021
- Welcomed guests with a warm greeting and cultivated strong customer relationships to enhance their overall experience.
- Confirmed reservations and schedules, ensuring accuracy and efficiency in guest accommodations.
- Anticipated and fulfilled guest service requests promptly while attending to additional hospitality needs with attentiveness and professionalism.
- Provided detailed information about sister properties and nearby locations to enrich guests' stay and exploration.
- Proficient in night closing duties and audit reports, ensuring accurate financial records and operational compliance
- Cross-trained in housekeeping operations and group reservations, demonstrating versatility and adaptability in various roles.
- Liaised directly with the Protocol Office (CCP), effectively managing communication channels and addressing organizational requirements.
- Conducted new hire training sessions, imparting essential skills and knowledge to facilitate the successful onboarding of new employees.
Education
Bachelor of Science - Business Administration Management
Western Governors University
Salt Lake City, Utah05-2025
Associates in Business - Administration
Allan Hancock College
Lompoc, California12.2020
Skills
- Strong communication skills
- Effective decision-making and problem-solving abilities
- Capable of working well under pressure
- Assertive and confident
- Collaborative team player
- Adaptability to various situations
- Personable and approachable
- Highly motivated and driven
- Leadership and development capabilities
- ETIMS Management
- TO Distribution
- TCTO Handling
- Library Maintenance
- TODA Support
- Compliance
- System Knowledge
- Proficient in MS Office applications: Excel, Access, PowerPoint, and Visio
- Highly organized with a keen eye for detail
- Task-oriented and efficient
- Document control
- Document storage
- Log updating
- Technical writing
- File management
- Data management
- System integration
- Proficient in Remedy/Helix
- Version control
- Proofreading
- Workflow management
- Archive management
- Document review
- Document classification
- Continuous improvement
- Time management
Certification
04/2019 Certified Guest Service Professional by the American Hotel & Lodging Association.
Clearance
Secret Clearance
Timeline
Configuration & Documentation Manager
Amentum - MDA Configuration Management
07.2025 - Current
Configuration Engineer
Peraton - MDA Configuration Management
03.2025 - 07.2025
Tech. Order Distribution Office Manager (TODO) for the 377th FMMXS/TO Library
Syneren Technologies & Corporation
05.2024 - 03.2025
Technical Order Distribution Assistant (TODA)
Delta Solutions & Strategies
08.2021 - 05.2024
Guest Service Representative
Air Force Inns
06.2017 - 08.2021
Associates in Business - Administration
Allan Hancock College
Bachelor of Science - Business Administration Management
Western Governors University