Microsoft Office Suite
Dashan Porter
Fort Worth,TX
There is a powerful driving force inside every human being that, once unleashed, can make any vision, dream, or desire a reality.
Tony Robbins
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.
Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.
Responsible and motivated student ready to apply education in the workplace. Offers excellent technical abilities with software and applications, ability to handle challenging work, and excellent time management skills.
Overview
25
25
years of professional experience
Work History
Amazon
Fulfillment Associates
, TX
10.2021 - Current
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Understood and followed oral and written directions.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Demonstrated leadership by making improvements to work processes and helping to train others.
- Planned and completed group projects, working smoothly with others.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Maintained updated knowledge through continuing education and advanced training.
- Motivated and encouraged team members to communicate more openly and constructively with each other.
- Collaborated with others to discuss new opportunities.
- Recognized by management for providing exceptional customer service.
- Maintained schedule of class assignments to meet deadlines.
- Delivered products to customer locations on time.
- Collaborated with cross-functional team to define features and build powerful and easy-to-use products and customer-facing workflow tools.
Owner/Senior Program Manager
Porter’s Management and Care
Fort Worth, Texas
05.2013 - 10.2021
- Managed daily operations of business, including hiring and training staff.
- Developed strategic plans to increase profitability and efficiency.
- Identified new opportunities for growth, expansion, and diversification.
- Negotiated contracts with vendors and suppliers.
- Oversaw budgeting and financial management.
- Analyzed industry trends to develop competitive strategies.
- Maintained relationships with existing clients by providing superior customer service.
- Implemented quality assurance processes to ensure product excellence.
- Researched potential partners in order to expand services offered.
- Collaborated with other owners on joint ventures and shared resources.
- Organized events such as trade shows and conferences.
- Reviewed legal documents related to business operations.
- Ensured compliance with local, state, and federal regulations.
- Developed policies and procedures for the organization.
- Provided direction and guidance to employees.
- Monitored performance of personnel against goals set forth by the company.
- Conducted performance reviews for employees on a regular basis.
- Served as a liaison between the organization and external stakeholders.
- Participated in meetings with investors regarding financing options for the company.
- Set pricing structures according to market analytics and emerging trends.
- Promoted business on social media platforms to maximize brand identity and generate revenue.
- Supervised performance of workers with goals of improving productivity, efficiency and cost savings.
- Led startup and creation of operational procedures and workflow planning.
- Oversaw project execution, phase progress, workmanship and team performance to drive on-time completion of deliverables.
- Oversaw staff hiring, initiating new training and scheduled processes to streamline operations.
- Developed and implemented successful sales strategies to meet business goals.
- Negotiated with vendors to gain optimal pricing on products resulting in substantial increase in profit margin.
- Analyzed client business needs and assisted in determining appropriate resources and strategies.
- Hosted special events to boost brand awareness and increase community engagement.
- Created and implemented employee onboarding and training programs to promote employee retention and team collaboration.
- Hired and trained new department managers to increase team oversight and productivity.
Direct Care Worker
Tarrant County MHMR
Fort Worth, TX
05.1999 - 05.2013
- Provided personal care to clients, such as bathing, grooming and toileting.
- Assisted clients with daily activities, including meal preparation and medication administration.
- Coordinated transportation for medical appointments and other errands.
- Conducted home visits to assess client needs and provide support services.
- Developed individual service plans in collaboration with the client, family members and other professionals.
- Monitored client progress and reported changes in behavior or physical condition to supervisor.
- Promoted independence by teaching self-care skills such as dressing, hygiene and housekeeping tasks.
- Ensured safety of clients by monitoring environment for hazards and providing appropriate supervision when needed.
- Encouraged socialization through recreational activities such as group outings and community events.
- Organized paperwork related to case notes, assessment forms and discharge summaries.
- Maintained accurate records of all services provided to clients.
- Participated in team meetings to discuss best practices for providing quality care.
- Provided emotional support to clients experiencing difficult life transitions or crises.
- Facilitated communication between clients, family members and medical staff.
- Educated families on available resources that could enhance their quality of life.
- Established trusting relationships with clients by being a reliable source of support.
- Respected cultural diversity when interacting with individuals from different backgrounds.
- Adapted strategies depending on individual needs while adhering to established protocols.
- Responded promptly to emergency situations using sound judgment techniques.
- Performed basic first aid procedures when necessary.
- Actively promoted positive behaviors among clients through reinforcement techniques.
- Maintained confidentiality according to agency policies regarding client information.
- Assisted with client personal care needs to foster independence and well-being.
- Helped clients with personal needs from exercise to bathing and personal grooming.
- Supervised medication administration, personal hygiene and other activities of daily living.
- Maintained daily living standards by assisting clients with personal hygiene needs.
- Transported patients to medical, dental and personal care appointments.
- Developed strong and trusting rapport with patients to facilitate smooth, quality care.
- Planned and prepared nutritious meals and snacks to meet diabetic, low sodium and high protein diets.
- Aided with mobility and independence for disabled individuals and continually monitored safety.
- Recorded patient temperature, pulse and blood pressure to monitor health and well-being.
- Improved resident and staff engagement through group activities.
- Reported concerns to nurse supervisor to promote optimal care.
- Coordinated doctor appointments, exercise, recreation and family visits to maintain schedule.
- Coordinated patient care plans with doctors and registered nurses and communicated treatment steps to patients.
- Ambulated individuals around home, public and medical locations.
- Helped patients during ROM exercises to maintain musculoskeletal functions and increase strength.
- Provided direct care to individuals with intellectual and developmental disabilities, fostering activities of daily living.
- Maintained clean and well-organized environment for client happiness and safety.
- Assisted individuals in development of social skills to become integrated in community.
- Assisted individuals in learning and developing new skills.
- Documented current patient information to update vital signs, behaviors and eating habits.
Education
MBA - Business Administration
01-2013
Bachelor of Science - Human Services Management
08-2011
Associate of Arts - Human Services Management
07-2009
Skills
- Computer Skills
- Training & Development
- Microsoft Office
- Collaboration
- Basic Math
- Leadership
- Supervision and leadership
- Friendly, Positive Attitude
- Research
- Analytical and Critical Thinking
- Communication
- Data Management
Amazon Safety Team
Amazon Learning Ambassador
First Aide Training
Timeline
Amazon - Fulfillment Associates
10.2021 - Current
Owner/Senior Program Manager - Porter’s Management and Care
05.2013 - 10.2021
Direct Care Worker - Tarrant County MHMR
05.1999 - 05.2013
University of Phoenix - MBA, Business Administration
University of Phoenix - Bachelor of Science, Human Services Management
University of Phoenix - Associate of Arts, Human Services Management
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse
Work Preference
Work Type
Full TimeWork Location
On-SiteRemoteHybridImportant To Me
Company CultureWork-life balancePaid sick leaveCareer advancementHealthcare benefits401k matchPaid time off4-day work weekTeam Building / Company RetreatsFlexible work hoursWork from home optionSoftware
Accomplishments
- Supervised team of [Number] staff members.
- Achieved [Result] through effectively helping with [Task].
- Collaborated with team of [Number] in the development of [Project name].
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Resolved product issue through consumer testing.
- Achieved [Result] by completing [Task] with accuracy and efficiency.
Similar Profiles
Jakeim MajetteJakeim Majette
Amazon Fulfillment Associate at Fulfillment AssociatesAmazon Fulfillment Associate at Fulfillment Associates
Mariana RojasMariana Rojas
Amazon at Fulfillment AssociatesAmazon at Fulfillment Associates
Me'shay WallaceMe'shay Wallace
Amazon at Fulfillment AssociatesAmazon at Fulfillment Associates