Summary
Overview
Work History
Education
Skills
Timeline
Generic

Dashana Gage

Fort Worth

Summary

Dynamic supervisor with a proven track record at 2911 Logistics, excelling in team leadership and performance monitoring. Expert in regulatory compliance and employee training, I effectively optimized workflow and enhanced operational efficiency. Committed to fostering a collaborative environment, I consistently drove team success and improved service delivery.

Overview

9
9
years of professional experience

Work History

Supervisor

2911 logistics
Roanoke
07.2022 - 01.2025
  • Supervised daily operations to ensure team adherence to protocols.
  • Trained new staff on safety procedures and operational tools.
  • Coordinated scheduling to optimize workflow and resource allocation.
  • Assisted in maintaining inventory levels for efficient operations.
  • Ensured compliance with safety regulations during all activities.
  • Facilitated communication between team members and management regularly.
  • Monitored performance to identify areas for improvement and support.
  • Directed and supervised team of 40-50 employees in daily operations.

Receptionist

LaQuinta Inn & Suits
Fort Worth
04.2016 - 08.2020
  • Greeted guests warmly and assisted with check-in procedures.
  • Managed phone calls and directed inquiries to appropriate departments.
  • Coordinated room assignments and ensured readiness for arrivals.
  • Handled guest complaints professionally and escalated when necessary.
  • Provided information about local attractions and hotel amenities to guests.
  • Collaborated with housekeeping to ensure cleanliness of common areas.
  • Processed customer payments using cash registers or point-of-sale terminals according to company policies and procedures.
  • Assisted with special projects assigned by management when required.
  • Utilized office equipment such as printers, copiers, and fax machines, ensuring they were in good working order.

Customer Service Representative

Xerox
Bakersfield
10.2015 - 04.2016
  • Assisted customers with inquiries and resolved issues efficiently.
  • Processed orders and managed customer accounts using internal systems.
  • Answered customer inquiries and provided accurate information regarding products and services.
  • Provided excellent customer service to resolve customer complaints in a timely manner.
  • Assisted customers with product selection, ordering, billing, returns, exchanges and technical support.
  • Informed customers about billing procedures, processed payments, and provided payment option setup assistance.

Education

High School Diploma -

Highland High
Bakersfield, CA
05-2012

Skills

  • Team leadership
  • Employee training
  • Scheduling coordination
  • Inventory management
  • Regulatory compliance
  • Performance monitoring
  • Customer service
  • Safety procedures
  • Problem solving
  • Performance management
  • Coaching and mentoring
  • Verbal and written communication
  • Team building

Timeline

Supervisor

2911 logistics
07.2022 - 01.2025

Receptionist

LaQuinta Inn & Suits
04.2016 - 08.2020

Customer Service Representative

Xerox
10.2015 - 04.2016

High School Diploma -

Highland High

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