Da'Shana Lewis
Euclid
Summary
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth. Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Phlebotomist
Quest Diagnostics
01.2025 - Current
- Collected blood samples following strict safety and infection control protocols.
- Assisted patients in understanding procedures to ensure comfort and compliance.
- Maintained accurate patient records using laboratory information systems.
- Processed specimens for testing while adhering to quality assurance standards.
- Conducted routine equipment maintenance and troubleshooting to ensure reliability.
- Supported training of new phlebotomists in standard operating procedures and techniques.
- Enhanced patient experience through compassionate care and communication during blood draw procedures.
- Maintained a high level of accuracy in labeling and tracking specimens, ensuring proper testing and timely results.
- Demonstrated adaptability by effectively performing blood draws on diverse patient populations, including pediatric, geriatric, and challenging cases.
- Used personal protective equipment correctly to protect coworkers and patients.
Phlebotomist
University Hospitals of Cleveland
08.2022 - Current
- Collaborated with healthcare professionals to optimize patient care workflows.
- Educated patients on pre-analytical requirements to enhance sample quality.
- Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
- Centrifuged blood samples as outlined in clinical protocols.
- Established and maintained positive working relationships with patients, staff and clinical personnel to build trust and camaraderie.
- Collaborated with medical professionals to ensure accurate test orders and appropriate sample collection methods were used.
- Promoted a positive atmosphere within the phlebotomy department through active participation in team meetings and effective communication with colleagues.
- Actively engaged with patients to educate them on proper post-draw care, reducing potential complications and ensuring their comfort throughout the process.
Caregiver
Cherished Companions Home Care
01.2021 - 12.2022
- Provided compassionate care and assistance with daily living activities for diverse client needs.
- Developed individualized care plans to enhance clients' quality of life and promote independence.
- Monitored and documented clients' health status, reporting changes to healthcare professionals promptly.
- Assisted in medication management, ensuring adherence to prescribed schedules and safety protocols.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Built strong relationships with clients to deliver emotional support and companionship.
- Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
- Assisted patients with self-administered medications.
Childcare Educator
Superior Academy
06.2016 - 10.2021
- Developed and implemented age-appropriate lesson plans to enhance child learning and development.
- Fostered a safe and nurturing environment for children, promoting social, emotional, and cognitive growth.
- Collaborated with parents to address children's needs, providing regular updates on progress and behavior.
- Mentored junior educators in classroom management techniques and effective instructional strategies.
- Organized engaging activities that stimulate creativity, critical thinking, and teamwork among children.
- Evaluated children's developmental milestones through observation and assessment tools to tailor educational approaches.
- Ensured the health and safety of children by consistently monitoring their activities both indoors and outdoors.
- Maintained safety and cleanliness by sterilizing toys and surfaces.
- Communicated with parents and other staff about student progress.
- Established a safe, secure, and inclusive classroom setting where all children felt welcomed and valued.
- Maintained accurate records of attendance, meal counts, emergency contact information, ensuring compliance with state regulations.
- Engaged with children on individual basis to build positive relationships and promote learning.
Retail Associate
Citi Trends
07.2014 - 07.2016
- Managed inventory levels, ensuring accurate stock counts and timely replenishment of merchandise.
- Assisted in the training of new associates to ensure they quickly became knowledgeable about products and policies.
- Greeted customers and provided outstanding customer service.
- Implemented effective visual merchandising strategies to enhance product visibility and drive sales.
- Developed strong relationships with customers, resulting in improved satisfaction and repeat business.
- Maintained a clean and welcoming store environment to enhance the overall shopping experience for customers.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Handled cash transactions accurately, maintaining balanced registers and reducing discrepancies during shift changes.
- Assisted customers with locating specific items in the store or suggesting alternative options based on their preferences.
- Provided excellent customer service, addressing inquiries and resolving issues swiftly.
Crew Team Member
White Castle
02.2013 - 10.2013
- Ensured high standards of food safety and sanitation in all operational areas.
- Operated kitchen equipment efficiently to prepare menu items consistently.
- Provided exceptional customer service, resolving inquiries and complaints promptly.
- Assisted in training new team members on procedures and best practices.
- Worked front counter, drive-thru and other areas.
- Kept drawer balanced by accurately processing cash, credit and debit payments.
- Collaborated with team members to maintain smooth workflow during peak hours.
Education
No Degree - Phlebotomy
Newbridge
Cleveland, OH06-2022
Child Development Associate - Early Childhood Education
Laparade Early Learning And Training Center
Cleveland, OH04-2017
High School Diploma -
Shaw High School
East Cleveland, Oh05-2014
Skills
- Elderly care
- Time management
- Respectful and compassionate
- Problem-solving
- Dependable and responsible
- Strong ethics
- Relationship building
- Patient companionship
- Team collaboration
Certification
- Licensed Phlebotomist
- Certified Childcare Educator
Timeline
Phlebotomist
Quest Diagnostics
01.2025 - Current
Phlebotomist
University Hospitals of Cleveland
08.2022 - Current
Caregiver
Cherished Companions Home Care
01.2021 - 12.2022
Childcare Educator
Superior Academy
06.2016 - 10.2021
Retail Associate
Citi Trends
07.2014 - 07.2016
Crew Team Member
White Castle
02.2013 - 10.2013
No Degree - Phlebotomy
Newbridge
Child Development Associate - Early Childhood Education
Laparade Early Learning And Training Center
High School Diploma -
Shaw High School