Dashanae Watts
Detroit,MI
Summary
Proven to excel in fast-paced environments, I leveraged my deep cleaning expertise and strong work ethic at ABM - Facility Services to significantly enhance facility cleanliness and client satisfaction. My adaptability and commitment to excellence, coupled with effective team collaboration and maintenance skills, consistently exceed employer expectations without compromising quality. Responsible [Job Title] bringing [Number]-year background performing heavy-duty cleaning duties such as washing walls, cleaning floors and removing trash. Comfortable working independently with little or no supervision. Recognized for creating pleasant, clean environment for staff and guests. Diligent [Job Title] adept at cleaning offices, businesses and other spaces efficiently. Organized and resourceful with excellent time management skills. Bringing [Number] years of related experience. Focused [Job Title] providing consistent and high-quality cleaning services with outstanding results. Trustworthy and accommodating customer service professional. Dedicated to exceptional performance and quality standards. Skilled cleaning team member bringing years of experience in commercial and institutional environments. Effective at working independently to manage cleaning needs in all building areas. Proficient in operating equipment, handling chemicals and restocking supplies.
Overview
8
8
years of professional experience
Work History
Commercial Janitorial Cleaner
ABM - Facility Services
10.2022 - Current
- Provided exceptional service to clients by responding promptly to requests for additional cleaning or specific needs beyond routine duties.
- Collaborated effectively with team members to complete assigned tasks efficiently while maintaining high-quality standards.
- Enhanced facility cleanliness by performing daily janitorial tasks such as sweeping, mopping, and vacuuming.
- Consistently exceeded client satisfaction benchmarks through attentive service, proactive problem-solving, and a strong work ethic.
- Maintained a healthy environment through thorough disinfection of high-touch surfaces and restrooms.
- Maintained company reputation for reliability through consistent punctuality, professionalism, and commitment to meeting expectations on every job assignment.
Package Handler
Fed Ex Ground
10.2019 - 10.2022
- Followed safety regulations to maintain safe work environment.
- Improved package handling efficiency by implementing proper sorting and organizing techniques.
- Maintained a safe work environment by adhering to company policies and guidelines for proper lifting techniques.
- Reduced damage rates for packages through careful handling and adherence to safety protocols.
- Assembled, sealed, and loaded packages into correct trucks.
- Used hand-held scanners and physical logs to accurately track item movements.
- Proved successful working within tight deadlines and a fast-paced environment.
- Exceeded performance expectations during peak seasons, managing high volumes of shipments without compromising on quality or timeliness.
- Verified correct labels and accurate shipping information on packages to avoid shipping to wrong addresses.
- Followed verbal and written instructions to properly move and ship products.
- Contributed to increased productivity by working effectively in high-pressure situations.
- Streamlined workflow by coordinating with team members on efficient loading and unloading procedures.
- Maximized space utilization within trucks through effective stacking and arranging of packages, minimizing shipment delays.
Internship Student
Third Judicial Circuit Court Detroit ,Michigan
09.2019 - 06.2020
- Developed professional skills through hands-on experiences, including time management and effective communication.
- Improved internship experience by efficiently managing assigned tasks and meeting deadlines.
- Sorted, organized, and maintained files.
- Received positive feedback from supervisors, reflecting a strong commitment to personal growth and development throughout the internship program.
- Gained practical experience in various aspects of the field, applying academic knowledge to real-world situations.
- Delivered high-quality work consistently, demonstrating strong work ethic and dedication to the internship program.
- Demonstrated adaptability by quickly learning new concepts and techniques as required for different assignments within the program.
- Streamlined office processes with diligent organization, resulting in improved efficiency.
- Sorted and organized files, spreadsheets, and reports.
Summer Youth Employee
GDYT {HOPE HOUSE CAFE}
07.2018 - 08.2019
- Developed a strong work ethic through punctual attendance, consistent effort, and adherence to deadlines.
- Demonstrated adaptability by quickly adjusting to new tasks and responsibilities as needed throughout employment tenure.
- Enhanced teamwork skills by collaborating with peers on various projects.
- Strengthened problem-solving capabilities while troubleshooting issues that arose during daily tasks.
- Improved communication skills through daily interactions with colleagues and supervisors.
- Acquired time-management skills by balancing multiple responsibilities in a fast-paced environment.
- Developed unique and thoughtful activities to engage diverse participants in group situations.
- Contributed to a safe and clean work environment by adhering to established guidelines and protocols.
- Developed customer service abilities through assisting visitors and handling inquiries.
- Fostered positive working relationships with colleagues, promoting a collaborative atmosphere conducive to productivity.
Summer Day Camp Leader
Holy Redeemer Middle School
07.2018 - 08.2018
- Spearheaded fundraising efforts for camp scholarships, ensuring opportunities were available for children from diverse backgrounds.
- Maintained accurate records of camper attendance, incident reports, and medical information in compliance with regulatory requirements and camp policies.
- Ensured camper safety through diligent supervision and strict adherence to established guidelines and procedures.
- Contributed to extensive staff training, ensuring all counselors were well-equipped with the necessary skills to create a successful day camp experience for participants.
- Provided guidance and mentorship for younger campers, promoting personal growth and development throughout the summer program.
- Managed daily schedules efficiently, ensuring smooth transitions between activities while maximizing enjoyment for all participants.
- Assisted in the planning of special events such as field trips, talent shows, and themed days to create memorable experiences for campers.
- Maintained open lines of communication with parents regarding their child''s progress, addressing any concerns or questions promptly and professionally.
- Facilitated conflict resolution between campers in a fair and respectful manner, fostering a harmonious community atmosphere.
Work Study Intern
Sanctuary at Bellbrook
08.2016 - 08.2017
- Provided exceptional customer service, addressing inquiries promptly and professionally.
- Assisted in project management for successful event planning and execution.
- Supported team members in achieving project goals, sharing resources and knowledge as needed.
- Contributed to a positive work environment through proactive problem-solving and adaptability under pressure.
- Greeted incoming office visitors, answered questions, and directed individuals to office locations.
- Interacted respectfully with others to offer ideas, identify issues, and provide assistance.
- Collaborated with staff members to guarantee students received best possible customer service.
- Optimized customer experience by delivering superior services and effectively troubleshooting issues.
- Helped meet changing demands by recommending improvements to business systems or procedures.
- Devised and implemented processes and procedures to streamline operations.
- Frequently inspected production area to verify proper equipment operation.
Education
High School Diploma -
Detroit Cristol Rey High School
5679 Vernor Hwy. Detroit Michigan 4820902.2019
Skills
- Deep cleaning expertise
- Odor Control
- Dusting surfaces
- Waste disposal
- Maintenance
- Restroom maintenance
- Daily Reporting
- Housekeeping skills
- Trash Collection
- Project Coordination
- Maintenance Requests
- Strong Work Ethic
- Productivity and Time Management
- Decision-Making
- Sweeping and Mopping
- Team Collaboration
- Heavy Lifting
- Adaptable and Flexible
- Checklists and Recordkeeping
- Restroom Servicing
- Supply Inventory Management
- Trash Collection and Removal
- OSHA Compliance
- Flexible Schedule
Timeline
Commercial Janitorial Cleaner
ABM - Facility Services
10.2022 - Current
Package Handler
Fed Ex Ground
10.2019 - 10.2022
Internship Student
Third Judicial Circuit Court Detroit ,Michigan
09.2019 - 06.2020
Summer Youth Employee
GDYT {HOPE HOUSE CAFE}
07.2018 - 08.2019
Summer Day Camp Leader
Holy Redeemer Middle School
07.2018 - 08.2018
Work Study Intern
Sanctuary at Bellbrook
08.2016 - 08.2017
High School Diploma -
Detroit Cristol Rey High School