Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Dashanai Rufus

Calumet city,il

Summary

Professional with seven years of experience in retail, customer service, and childcare. Proven reliability and strong interpersonal skills. Transitioning into healthcare as a CNA, committed to delivering compassionate care. Hands-on experience includes assisting a disabled relative, highlighting dedication to skill enhancement and teamwork for organizational success.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Warehouse Associate

Amazon
12.2024 - Current
  • Prepared orders for shipment by picking, packing, and labeling merchandise.
  • Displayed adaptability by taking on various roles within the warehouse as needed, including receiving, shipping, or inventory control duties.
  • Consistently lifted materials weighing as much as 50 pounds
  • Worked safely around moving machinery.
  • Collaborated with team members to achieve daily targets and complete tasks efficiently.

Personal Shopper

Walmart
12.2021 - 02.2024
  • Delivered outstanding customer service by promptly resolving issues and concerns.
  • Provided excellent customer service by locating required items and reviewing the store system for merchandise at multiple locations
  • Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
  • Exhibited calmness and professionalism when managing stressful interactions or handling upset customers
  • Sustained high customer service satisfaction ratings by efficiently processing orders and ensuring accurate selections for customers.

Daycare Assistant

Lakeshore Learning Academy
07.2018 - 09.2020
  • Directed recreational activities for 8+ children spanning ages four months to six years old
  • Applied positive reinforcement techniques to encourage desirable behaviors in children
  • Disinfected surfaces such as dishes, tables, toys to minimize germ transmission.
  • Supervised entrances and exits, maintaining a safe environment for everyone
  • Administered daily tasks efficiently, including attendance tracking and supply requests
  • Engaged with parents about children's daily experiences and behavioral developments
  • Provided nurturing care tailored to developmental needs of children aged four months to six years of age

Customer Service Cashier

McDonald's
08.2019 - 05.2020
  • Orchestrated multitasking by collecting orders, assembling meals, and ensuring precise cash management
  • Conducted on-the-job training and assigned daily tasks and responsibilities to new employees
  • Ensured safe working environment through adherence to safety procedures and policies policies
  • Minimized resource and time waste by tackling production issues directly and deploying prompt solutions while fostering teamwork strategies with associates
  • Effectively engaged with all team members to clarify job responsibilities and accomplish daily tasks

Education

High School Diploma -

Bremen High School
Midlothian, IL
12.2020

Skills

  • Attention to detail
  • Strategic planning
  • Emotional support
  • Clear communication
  • Problem solving
  • Reliability
  • Quick learner
  • Patient care & compassion

Certification

  • Child Development Associate Certification
  • Food Handler Certification

Timeline

Warehouse Associate

Amazon
12.2024 - Current

Personal Shopper

Walmart
12.2021 - 02.2024

Customer Service Cashier

McDonald's
08.2019 - 05.2020

Daycare Assistant

Lakeshore Learning Academy
07.2018 - 09.2020

High School Diploma -

Bremen High School

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