Summary
Overview
Work History
Education
Skills
Timeline
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DaShanti Wynn

Portsmouth,VA

Summary

Motivated and detail-oriented professional with experience as a Claims Adjuster and former Operational Support Technician for the FBI, seeking to leverage a strong background in administrative support, compliance, and confidential information handling in a Human Resources Technician role. Known for accuracy, integrity, and discretion in high-stakes environments, with a proven ability to manage sensitive data, streamline processes, and support cross-functional teams. Eager to contribute to an HR department where strong organizational, communication, and analytical skills can support employee services and organizational goals.

Overview

6
6
years of professional experience

Work History

Claims Adjuster

GEICO
01.2025 - Current

Investigate, evaluate, negotiate, and settle insurance claims while delivering excellent customer service. Responsible for handling claims efficiently, accurately, and in compliance with legal requirements and company policies.

Operational Support Technician

Federal Bureau of Investigation, FBI
06.2019 - 03.2024

Provided vital administrative, technical, and operational support to special agents, analysts, and other personnel. Contributed to the day-to-day functioning of the FBI field office and investigative team by handling a wide range of logistical and support functions.

Education

Bachelor of Science - Criminal Justice

North Carolina A&T State University
Greensboro, NC
05-2020

High School Diploma -

Varina High School
Henrico, VA
06-2016

Skills

  • Customer Service Oriented
  • Teamwork Oriented
  • Detail Oriented
  • Data Entry Skills
  • Time Management Skills
  • Administrative Skills

Timeline

Claims Adjuster

GEICO
01.2025 - Current

Operational Support Technician

Federal Bureau of Investigation, FBI
06.2019 - 03.2024

Bachelor of Science - Criminal Justice

North Carolina A&T State University

High School Diploma -

Varina High School