Da’Shara Shively
Louisville,Kentucky
Summary
Dynamic Hair Braider with extensive experience at Beauty By Boobie, specializing in intricate braiding techniques and personalized client consultations. Proven ability to enhance customer satisfaction and loyalty through exceptional service and creativity. Skilled in training junior staff and promoting salon offerings, resulting in increased revenue and a loyal client base.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Hair Braider
Beauty By Boobie
07.2023 - Current
- Ensured sanitized and efficient work areas, aligning with established safety guidelines.
- Braided hair in regular natural braids, box braids, with extensions and Senegalese twist.
- Enhanced customer satisfaction by providing personalized hair braiding services tailored to individual preferences.
- Utilized various tools such as combs, shears, and hair extensions to create a wide variety of braided hairstyles.
- Pampered clients to increase repeat business.
- Maintained high number of return customers through precise cutting, coloring and styling of clients' hair.
- Demonstrated thorough knowledge of all salon products and services.
- Used social media platforms to promote salon and services.
- Increased revenue through effective customer service and inventory management.
- Provided pre- and post-service consultations to accurately assess clients' needs.
- Answered phone calls and emails to schedule client appointments.
- Scheduled customer appointments and rearranged individual time slots to meet demand.
- Resolved client concerns professionally while maintaining a calm demeanor under pressure.
- Increased overall salon efficiency by training junior staff members on advanced hair braiding techniques and best practices.
Hair Braider
The Braid Bar
06.2022 - 06.2023
- Braided hair in regular natural braids, box braids, with extensions and Senegalese twist.
- Enhanced customer satisfaction by providing personalized hair braiding services tailored to individual preferences.
- Maintained clean and organized workstations, adhering to strict sanitation guidelines for client safety and comfort.
- Utilized various tools such as combs, shears, and hair extensions to create a wide variety of braided hairstyles.
- Pampered clients to increase repeat business.
- Maintained high number of return customers through precise cutting, coloring and styling of clients' hair.
- Demonstrated thorough knowledge of all salon products and services.
- Used social media platforms to promote salon and services.
- Increased revenue through effective customer service and inventory management.
- Provided pre- and post-service consultations to accurately assess clients' needs.
- Answered phone calls and emails to schedule client appointments.
- Scheduled customer appointments and rearranged individual time slots to meet demand.
- Resolved client concerns professionally while maintaining a calm demeanor under pressure.
- Increased overall salon efficiency by training junior staff members on advanced hair braiding techniques and best practices.
- Participated as a peer trainer in an out of the salon, Jr braiding club at Johnson Traditional Middle School.
Hair Braider
ETS
04.2021 - 09.2021
- Braided hair in regular natural braids, box braids, with extensions and Senegalese twist.
- Enhanced customer satisfaction by providing personalized hair braiding services tailored to individual preferences.
- Maintained clean and organized workstations, adhering to strict sanitation guidelines for client safety and comfort.
- Utilized various tools such as combs, shears, and hair extensions to create a wide variety of braided hairstyles.
- Pampered clients to increase repeat business.
- Created beautiful braiding styles to accentuate client faces.
- Delivered exceptional customer service through attentive listening skills that allowed for accurate interpretation of client desires.
- Demonstrated exceptional time management skills, consistently completing intricate braids within expected timeframes.
- Recommended products to extend life of braids.
- Adapted quickly to changing customer requests, demonstrating flexibility and creativity in designing unique hairstyles.
- Consistently received positive feedback from clients, resulting in increased repeat business and referrals.
- Promoted salon offerings through social media platforms, driving awareness and generating new leads.
- Scheduled customer appointments and rearranged individual time slots to meet demand.
- Developed loyal following of clients by providing high-quality services.
Education
High School Diploma - Business
Butler Traditional High School
Louisville, KYSkills
- Braiding techniques
- Peer Trainer
- Client consultation
Certification
ETS Junior Braid School Certified Junior Braider
Timeline
Hair Braider
Beauty By Boobie
07.2023 - Current
Hair Braider
The Braid Bar
06.2022 - 06.2023
Hair Braider
ETS
04.2021 - 09.2021
High School Diploma - Business
Butler Traditional High School
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