Dashawn Amos
Albany,New York
Summary
As a diligent and detail-oriented Documentation Specialist/Administrative Assistant, I excel in managing and organizing critical documents, ensuring accuracy, compliance, and efficiency. With a proven track record of success in administrative roles, I possess strong organizational skills, attention to detail, and the ability to handle confidential information with discretion. With a commitment to excellence and a proactive approach to tasks, I am prepared to contribute effectively to any team's success as a Documentation Specialist/Administrative Assistant.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Funding/Documentation Specialist
TimePayment
03.2022 - 03.2024
- Conducting thorough audits of diverse accounts and documentation.
- Auditing broker and vendor records among other documentation.
- Performing comprehensive reviews to ensure accuracy and compliance.
- Identifying potential instances of fraudulent activities or discrepancies.
- Examining transactions from both customer and vendor perspectives.
- Completing verbal verifications and internal call auditing as part of the process.
Business Development Specialist/Administrative Assistant
Bureau Veritas
08.2021 - 11.2021
- Liaised between the business development manager and clients within the global CPSD framework.
- Assisted clients in troubleshooting, signing up, and managing ongoing accounts across various departments.
- Communicated between clients and essential departments, including Sales/Marketing, Operational Staff, Information Technology, and Accounting.
- Ensured smooth progression of accounts through the pipeline by facilitating communication and coordination between different departments.
Lead Specialist / Loss Mitigation
KeyBank
01.2020 - 08.2021
- Collaborated with clients in final stages of residential accounts.
- 'Ensured accounts were brought current and rescued from foreclosure.
- Provided personalized engagement throughout the process.
- Provided crucial support to loss mitigation team during COVID-19 pandemic.
- Aided customers facing hardships by enrolling them into forbearance extensions, or re-age programs.
- Alleviated financial burdens for affected customers.
Education
High School Diploma - Computer Science
Lafayette High School
Buffalo, NYCertification -
Bryant & Stratton College
Buffalo, NYSkills
- Taxes (Escrow) (4 years)
- Loan processing (6 years)
- Microsoft (10 years)
- Banking (5 years)
- Help Desk(10 years)
- Auditing(6 years)
- Lean Six Sigma(Under 1 Year)
- Administrative Assistant (4 Year)
Certification
- Six Sigma Principles Certification, 03/2024, Present
- Cybersecurity for Everyone, 03/2024, Present
- Google Analytics for Beginners, 03/2024, 03/2027
- Business Analytics with Excel: Elementary to Advanced, 03/2024, Present
Additional Information
True, Authorized to work in the US for any employer
Timeline
Funding/Documentation Specialist
TimePayment
03.2022 - 03.2024
Business Development Specialist/Administrative Assistant
Bureau Veritas
08.2021 - 11.2021
Lead Specialist / Loss Mitigation
KeyBank
01.2020 - 08.2021
High School Diploma - Computer Science
Lafayette High School
Certification -
Bryant & Stratton College
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