Dashawn Brandon
Fort Washington
Summary
Perform work task efficiently and pick up on new skills quickly always open to learning something new. Also I Take pride in putting in hard work and getting promoted in any business I am apart of. I am great at problem solving and getting things taken care of. One of the skills I am most proud of are my customer service skills. I am A very determined and hardworking role player and team leader.
Overview
9
9
years of professional experience
2
2
Certifications
Work History
Front Desk Receptionist / Assistant Manager
08.2023 - Current
- Confirmed appointments, communicated with clients, and updated client records.
- Provided exceptional customer service by addressing client concerns professionally and courteously, contributing to a welcoming atmosphere.
- Handled sensitive information discreetly while performing administrative duties such as filing paperwork and processing payments.
- Managed multiple tasks and met time-sensitive deadlines.
- Resolved customer problems and complaints.
Supervisor
Starbucks
09.2022 - 08.2023
- Daily Store Operations
- Certified Barista Trainer
- Register and Cash Handling
- Store Orders
- Open and Closing Shifts
Store Manager
Cold Stone
09.2021 - 09.2022
Supervise employees
Store Opener
Decorate Cakes
Take Inventory
Maintain Clean and Organized Environment
Overseeing daily production of store
Barista and Cashier /Assistant Manager
Starbucks, Plata
01.2019 - 09.2022
- Make beverages (Coffee , Tea etc.)
- Customer Service
- Inventory
- Make Schedules
- Assist store manager in day to day operations.
Opening Coordinator
Chuck E. Cheese
10.2016 - 09.2017
- Store key holder
- Cash register
- Customer Service
- Food host
- Promoted to manager
Merchandise Manager
Party City Corporation
09.2015 - 10.2016
- Store key holder
- Stocking
- Cash Register
- Customer Service
- Promoted to manager
Education
College of Southern Maryland
La Plata, MDGED - Interior Design
St Charles High School
Waldorf, MarylandSkills
COMPUTER SKILLS SCHEDULING SKILLS
PROBLEM SOLVING GOOD CUSTOMER SERVICE
Staff Management
Multitasking Abilities
Excellent Communication
Critical Thinking
Certification
CPR FIRST AID
Timeline
Front Desk Receptionist / Assistant Manager
08.2023 - Current
Supervisor
Starbucks
09.2022 - 08.2023
Store Manager
Cold Stone
09.2021 - 09.2022
Barista and Cashier /Assistant Manager
Starbucks, Plata
01.2019 - 09.2022
Opening Coordinator
Chuck E. Cheese
10.2016 - 09.2017
Merchandise Manager
Party City Corporation
09.2015 - 10.2016
College of Southern Maryland
GED - Interior Design
St Charles High School