Dashawn Harkum
Washington
Summary
- Hardworking motivated nursing student with strong interpersonal communication skills willing to take on a job that teaches and introduces skills within the medical field within an office setting
- Interpersonal communication skills
- Dedicated
- Independent
- Teamwork
- Customer service
- Speaks basic Spanish
Reliable Medical Support professional with 3 years of experience in medical environment. Expertly assist with office operations and physician support by gathering patient information, office flow and direct patient care. Cheerful during each patient interaction to improve satisfaction ratings and patient retention.
Overview
7
7
years of professional experience
Work History
Medical Assistant
GW MFA
06.2023 - Current
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Collected and documented patient medical information such as blood pressure and weight.
- Documented vital signs and health history for patients in clinic and hospital environments.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
- Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
Medical Assistant
MedStar Health
10.2021 - 06.2023
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Called and faxed pharmacies to submit prescriptions and refills.
- Documented vital signs and health history for patients in clinic and hospital environments.
- Collected and documented patient medical information such as blood pressure and weight.
- Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
- Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
Homeless Shelter Volunteer
Therapy 4 The Soul
06.2017 - 02.2023
- Group Sessions, Giving out meals, Helping with kid activities
- Provided compassionate support and guidance, helping guests navigate available community resources.
- Enhanced the overall homeless shelter experience by providing warm meals and a welcoming environment for guests.
- Managed meal preparation shifts, ensuring timely delivery of nutritious meals to all shelter guests.
- Collaborated with local organizations to secure donations of food, clothing, and other essential items for the shelter''s operations.
- Assisted in the organization of shelter resources, ensuring efficient distribution of clothing and supplies to those in need.
Pharmacy Technician
CVS Pharmacy
09.2020 - 07.2021
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
- Promoted patient confidentiality by adhering to HIPAA regulations when handling personal information during transactions.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
- Counted and labeled prescriptions with correct item and quantity.
Customer Service Associate
CVS PHARMACY
05.2019 - 09.2020
- Assisting with Pharmacy when needed, Handling Money/Refunds, Providing help to all departments of the store
- Maintained a high level of product knowledge, providing accurate information to customers.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
Camp Counselor
Brickz 4 Kids
08.2017 - 09.2017
- Helping with clean up, Assisting with daily activities of camp, Helping with Breakfast, Snack, and Lunch, Engaging in small field trips and walks outdoors
- Maintained accurate documentation of client interactions, assessments, and progress notes for effective case management.
- Guided clients in developing skills and strategies for dealing with problems.
- Worked with children of varying age, interest, skill, and developmental levels.
- Ensured camper safety by enforcing camp rules, supervising group activities, and responding promptly to incidents or concerns.
- Led groups of children safely through variety of camp activities.
- Acted as a positive role model, demonstrating strong leadership skills and exemplifying the camp''s core values.
- Collaborated with other camp counselors to design fun and enriching learning activities for campers.
- Boosted camp morale by fostering a supportive, inclusive, and fun environment for all participants.
Education
Associate of Applied Science - Medical Assisting
Career Technical Institute
Washington DC 06.2021
High School Diploma -
Paul International Highschool
Washington DC 06.2017
Skills
- HIPAA Compliance
- Patient Scheduling
- Customer Service
- Medical terminology knowledge
- EMR / EHR
- Direct Patient Care
- Patient-focused care
- Problem-solving skills
- Team Collaboration
- Workflow Optimization
- Strong Typing
- Reliability and punctuality
- Cash Handling
Volunteer Experience
Therapy 4 the soul –Non-profit organization, Giving out food to the homeless, Handing out care packages, Going to shelters and helping with activities
References
Keana Burrows, (202)-910-8414, Keanab.tfts@gmail.com
Timeline
Medical Assistant
GW MFA
06.2023 - Current
Medical Assistant
MedStar Health
10.2021 - 06.2023
Pharmacy Technician
CVS Pharmacy
09.2020 - 07.2021
Customer Service Associate
CVS PHARMACY
05.2019 - 09.2020
Camp Counselor
Brickz 4 Kids
08.2017 - 09.2017
Homeless Shelter Volunteer
Therapy 4 The Soul
06.2017 - 02.2023
Associate of Applied Science - Medical Assisting
Career Technical Institute
High School Diploma -
Paul International Highschool
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