Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Da'Shawn Johnson

Operations Supervisor
Port Wentworth,GA

Summary

Forward-thinking leader skilled at operating departments efficiently to meet goals. Successful background matching employees with roles for maximum performance. Proactive and hardworking individual focused on continuous operational improvement. Well versed in Operational, Administrative and Customer service related task. Employee-oriented individual who focuses on creating an inclusive, diverse and welcoming environment.

Overview

7
7
years of professional experience
2
2
years of post-secondary education
5
5
Certifications

Work History

Operations Supervisor

Wayfair LLC.
Port Wentworth, GA
07.2019 - Current


  • Attend weekly and monthly meeting with superiors and peers about KPI's, goals, and news for the building/company.
  • Attend weekly LMS meetings
  • Motivate and train employees to maximize team productivity.
  • Enforce regulatory and company policy compliance to improve workplace and employee safety and readiness.
  • Tracked company equipment, tools and supplies to manage inventory.
  • Compile training materials for new employees and tracked skill development.
  • Conduct root cause analysis in deficient areas to identify and resolve issues.
  • Evaluate team member performance and productivity, provided feedback and implemented corrective actions.
  • Conduct weekly payroll for associates.

Material Handler

Pier 1 Imports Distribution Center
Savannah, GA
07.2018 - 07.2019
  • Operated forklifts and pallet jacks to transfer large products from one area of warehouse to another
  • Alerted supervisors and coworkers of hazards and other issues for quick resolutions.
  • Transported inventory items to appropriate locations.
  • Kept storage areas organized, clean and secure
  • Used hand-held scanners and physical logs to accurately track item movements.
  • Assisted other team members in handling large loads.
  • Loaded packages onto pallets and into staging areas directly from container
  • Adhered to company safety protocols and complied with OSHA standards.
  • Picked and packed order items.
  • Followed orders precisely for correct items, sizes and quantities.

Shift Supervisor

KFC Taco Bell
Rincon, GA
10.2015 - 07.2018
  • Completed store opening and closing procedures and balanced tills.
  • Established effective employee schedules and delegated tasks to take advantage of individual abilities and meet expected demands.
  • Built performance-oriented culture with satisfied, hardworking employees by clearly highlighting employee success and developing leaders from within.
  • Evaluated employee skills and knowledge regularly, training and mentoring individuals with lagging skills.
  • Resolved customer complaints and maintained clean and tidy checkout area.
  • Maintained customer satisfaction with quick and professional handling of product returns.
  • Enabled customers to feel welcomed, important and appreciated by answering questions about products sold throughout store.
  • Counted money in drawers at beginning and end of each shift.
  • Completed physical inventory counts each month.
  • Audited and corrected discrepancies in inventory numbers.

Education

Certificate - Personal Trainer

International Sports Science Association
Carpinteria, CA
03.2021 - Current

Skills

Logistics expertise

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Certification

Leaders In supply Chain

Timeline

Leaders In supply Chain

08-2022

Yellow Belt in Lean six Sigma

04-2022

Certificate - Personal Trainer

International Sports Science Association
03.2021 - Current

BLS/CPR certification

09-2020

Crown Certified equipment Operator

01-2020

Operations Supervisor

Wayfair LLC.
07.2019 - Current

Material Handler

Pier 1 Imports Distribution Center
07.2018 - 07.2019

Shift Supervisor

KFC Taco Bell
10.2015 - 07.2018

OSHA 10-Hour

05-2015

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Da'Shawn JohnsonOperations Supervisor