Dashawn Terry
Maplewood,NJ
Summary
Punctual and efficient Driver known for reliability, route planning and excellent customer interactions. Motivated to provide prompt, friendly and professional service at all times.
Overview
7
7
years of professional experience
Work History
Rental Driver
Hertz Car Rental
02.2024 - Current
- Handled sensitive personal information with discretion when verifying driver''s licenses or processing rental agreements, maintaining client trust in the company''s services.
- Managed time effectively to ensure punctual pickups and drop-offs for clients'' convenience.
- Conducted thorough vehicle inspections before each shift, identifying potential issues and reporting them to management.
- Collaborated with team members to improve overall efficiency and effectiveness of the rental car service.
- Stayed up-to-date on local traffic patterns and routes to optimize travel times for clients during peak hours or special events.
Food Courier
Uber Eats
08.2023 - Current
- Enhanced customer satisfaction by ensuring timely and accurate delivery of food orders.
- Maintained a high level of professionalism while interacting with customers for successful food deliveries.
- Increased efficiency by utilizing GPS navigation systems to plan optimal routes for pick-up and delivery points.
- Reduced delivery errors by double-checking all orders before leaving the restaurant, resulting in fewer complaints and returns.
- Improved communication between restaurants and customers by providing real-time updates on order status and estimated arrival times.
- Adhered to company policies and procedures, maintaining a safe driving record while operating vehicles for food transportation purposes.
- Managed multiple priorities simultaneously under tight deadlines without compromising service quality or safety protocols.
- Demonstrated exceptional time management skills, consistently meeting or exceeding target delivery times for both pick-up and drop-off tasks.
Delivery Driver
DoorDash
01.2018 - Current
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Enhanced delivery efficiency by optimizing routes using GPS navigation and mapping tools.
- Increased repeat business through excellent customer service and prompt resolution of any issues or concerns.
- Picked up from restaurants and delivered to customers front doorstep.
Delivery Driver
Fedex Ground
12.2023 - 02.2024
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Enhanced delivery efficiency by optimizing routes using GPS navigation and mapping tools.
- Demonstrated exceptional time management skills in consistently meeting tight deadlines without compromising quality or safety.
- Delivered packages to customer doorsteps and business offices.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Loaded truck and properly secured items to prevent damage for deliveries.
Delivery Driver
Amazon DSP
11.2023 - 01.2024
- Developed strong working knowledge of local traffic laws and regulations to facilitate smooth navigation on-the-job safely.
- Delivered packages to customer doorsteps and business offices.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Worked scheduled hours as required and took on available shifts during holidays and busy periods.
- Loaded truck and properly secured items to prevent damage for deliveries.
- Managed customer inquiries and complaints in polite and professional manner.
- Communicated with dispatchers to stay informed of changes to routes and delivery schedules.
Package Delivery Driver
Amazon DSP
01.2019 - 05.2019
- Improved customer satisfaction by ensuring timely and accurate package deliveries.
- Maintained a clean driving record while navigating various routes for efficient deliveries.
- Developed strong relationships with customers through courteous and professional interactions during deliveries.
- Reduced delivery time by planning optimal routes using GPS technology and local knowledge.
- Demonstrated adaptability by adjusting delivery schedules according to changing weather conditions, traffic patterns, or client requests.
Education
Columbia High School
Maplewood, NJ06.2016
Skills
- Equipment Operation
- Dispatch Communication
- Quality Assurance
- Cargo Handling
- DOT Compliance
- GPS Navigation
- Load Balancing
- Commercial driving
- Dependable and reliable
- Positive Attitude
- Pre-Trip and Post-Trip Inspections
- Punctual and Reliable
- Route Planning
- Valid Driver's License
Timeline
Rental Driver
Hertz Car Rental
02.2024 - Current
Delivery Driver
Fedex Ground
12.2023 - 02.2024
Delivery Driver
Amazon DSP
11.2023 - 01.2024
Food Courier
Uber Eats
08.2023 - Current
Package Delivery Driver
Amazon DSP
01.2019 - 05.2019
Delivery Driver
DoorDash
01.2018 - Current
Columbia High School