Summary
Overview
Work History
Education
Skills
Timeline
Generic

Dashawn Easnnason

Adrian,TX

Summary

Knowledgeable Network Specialist bringing over 8 years' experience in helpdesk support, network administration and device support. Competent in using technical skills and root cause analysis techniques to resolve failures and maintain user productivity. Desire for long-term position with room for career advancement.

Adept at installing network components, adding new lines and configuring components. Sets up, troubleshoots and optimizes peripheral devices. Proficient in updating software and hardware to meet performance demands.

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

8
8
years of professional experience

Work History

25H Network Communication Systems Specialist

US Army
Ft Bloss, TX
08.2016 - Current
  • Fielded user requests and queries to deliver troubleshooting services and implement corrective actions.
  • Evaluated and interpreted service requests, issuing recommendations to assist planning, organization and expansion of large-scale projects.
  • Analyzed system performance metrics to identify areas for improvement and implemented solutions accordingly.
  • Monitored server resources for utilization optimization.
  • Participated in training sessions designed to enhance technical skillset.
  • Resolved network connectivity issues for both local area networks and wide area networks.
  • Established accounts for users within the organization's Active Directory environment.
  • Troubleshooted hardware and software issues for users across multiple platforms.

Education

High School Diploma -

John Hardin High School
Elizabethtown, KY
05-2016

Some College (No Degree) - Computer Science

American Military College
Charles Town, WV

Skills

  • Storage Management
  • Network Administration
  • Documentation Management
  • Disaster Recovery Planning
  • Configuration Management
  • Server Management
  • Training and Mentoring
  • Hardware Configuration
  • Schedule Coordination
  • System Implementation

Timeline

25H Network Communication Systems Specialist

US Army
08.2016 - Current

High School Diploma -

John Hardin High School

Some College (No Degree) - Computer Science

American Military College
Dashawn Easnnason