Da'Shawna Patterson
Maple Heights
Summary
Detail-oriented school office professional with strong experience in attendance tracking, student engagement, and front office operations. Proven ability to manage records, support compliance, and improve attendance outcomes. Seeking an Attendance Manager role to support student success and school operations.
Overview
9
9
years of professional experience
Work History
Office Assistant
Breakthrough Schools
01.2021 - Current
- Provide student services by monitoring and managing students attendance, early dismissals, lost and founds etc.
- First point of contact for assisting all visitors.
- Maintain organized documentation of student records
- Communications with families
- Providing admissive support by copying/scanning documents, filing records, scheduling meetings, managing staff mailboxes, and assisting with school events.
- Managed office supplies inventory and ensured timely replenishment to maintain operational efficiency.
Teacher Assistant
City Year Cleveland
01.2019 - 01.2020
- Supported classroom instruction and student learning
- Provided small group and one-on-one assistance
- Reinforced behavior expectations and engagement
- Collaborated with teachers and staff
Home Health Aide
A Better Alternative Senior Care
01.2017 - 01.2019
- Delivered direct care and daily assistance
- Maintained records and family communication
- Demonstrated reliability and strong interpersonal skills
Education
Business Management & Entrepreneurship
University of Phoenix
High School Diploma -
Cleveland Central Catholic
06-2016
Skills
- Attendance Tracking & Compliance
- Positive attitude
- Data entry
- Front Office Operations
- Organization & Time Management
- Conflict Resolution
- Professional Communication
- Customer service
Timeline
Office Assistant
Breakthrough Schools
01.2021 - Current
Teacher Assistant
City Year Cleveland
01.2019 - 01.2020
Home Health Aide
A Better Alternative Senior Care
01.2017 - 01.2019
Business Management & Entrepreneurship
University of Phoenix
High School Diploma -
Cleveland Central Catholic