Da’Shawnna Griffin-Lowry

• Scheduled customer appointments and rearranged individual time slots to meet demand.
• Educated customers on products to maximize benefits.
• Processed payments, entering sales in register for prompt customer service.
• Stayed updated on current hair trends and techniques to make customers look fashionable and increase satisfaction.
• Suggested treatments and styles to suit customer appearance and fashion choices.
• Resolved guest complaints about service or style.
• Organized sales area and work station to showcase products and boost sales.
• Recorded notes for future reference about customer preferences and services delivered.
• Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results.
• Developed loyal following of clients by providing high-quality services.
• Used social media platforms to promote salon and services.
• Answered customer questions about products and services, helped locate merchandise, and promoted key items.

Hair buzz my first job I have so admiration for the people who work here, how they treated me with so much love and appreciation. I was a floor store sale associate where people would ask for my opinions on things such as; hair dye purses, jewelry, sunglasses, and hair. I would help the customers make their decisions, where they were so satisfied with their purchase they became retuning customers.

• Worked well with teammates and accepted coaching from management team.
• Worked front counter, drive-thru and other areas.
• Took orders, prepared meals, and collected payments.
• Provided excellent customer service by greeting customers and meeting quality expectations.
• Collaborated with team members to complete orders.
• Cleaned and maintained all areas of restaurant to promote clean image.
• Kept food preparation area, equipment, and utensils clean and sanitary.
• Addressed guest needs, questions, or concerns to create optimum experience onboard.
• Assisted other team members to achieve goals.
• Became familiar with products to answer questions and make suggestions.
• Prepared products following restaurant, health, and safety standards and procedures.
• Trained new team members on procedures, customer service, and sales techniques.
• Operated cash register to ring up final bill and process various forms of payment.
• Packaged menu items into bags or trays and placed drink orders into carriers.
• Kept kitchen, counter and dining areas cleaned and sanitized.
• Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction.
• Accurately operated cash register to process customer payments.
• Properly labeled and stored food and fresh ingredients in cooler or freezer to optimize freshness.
• Checked on dining areas frequently to clean up spills, wipe down tables and restock stations.
• Replenished condiments, beverages, and supplies while maintaining cleanliness of service areas.
• Kept drawer balanced by accurately processing cash, credit and debit payments.
• Replenished serving stations with fresh food and cleaned up spills.
• Backed up servers by setting up trays and completing some food deliveries.

I checked many boxes off due to the fact that I am a worker who likes to work under pressure. This allows me to get things done sufficiently. Jollibee soon became understaff and was very stressful but continue to remain nirvana. There were times that I had to multitask meaning float from the register to grill. I enjoyed the fact that my ability tested, it showed me I’m capable of completing a task, that I thought would’ve been impossible to complete, my determination showed me otherwise.