Results-driven management professional with proven ability to lead teams to success. Strong focus on team collaboration, operational efficiency, and achieving measurable outcomes. Adept at strategic planning, process improvement, and fostering culture of accountability and excellence. Known for adaptability and consistently meeting changing organizational needs.
Overview
15
15
years of professional experience
Work History
Maintenance Management/Engine Manager
United States Air Force, 177th Fighter Wing
07.2015 - Current
Develops detailed daily, weekly, monthly, quarterly, and annual utilization and maintenance schedules to meet mission and training requirements.
Controls, maintains, and audits records of aircraft, engines, and other equipment within the applicable maintenance management information systems
Coordinates aircraft configurations, Time Compliance Technical Orders (TCTOs), special inspections, and time change items, ensuring proper documentation within the MIS.
Manages and operates the MIS, ensuring its capability and compatibility with customer requirements
Conducts analytical studies to assess the health of the unit's weapon systems and equipment, providing data to assist senior leadership in decision-making
Oversaw inventory management, optimizing stock levels, and reducing waste.
Assisted in organizing and overseeing assignments to drive operational excellence.
Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
Cross-trained existing employees to maximize team agility and performance.
Maximized performance by monitoring daily activities and mentoring team members.
Mentored junior team members for career advancement, fostering a pipeline of future leaders within the organization.
Letter Carrier
United States Postal Service
01.2014 - 2022
Coordinated and completed daily mail delivery to over 170 departments and individual offices, ensuring 98% on-time delivery rates
Safely operated a postal vehicle and maintained adherence to all local and federal postal regulations.
Provided excellent customer service by resolving package inquiries, leading to improved customer satisfaction scores.
Ensured timely and accurate delivery of various mail types including certified mail, priority mail, and parcels.
Promoted a positive image of the postal service by providing courteous and professional interactions with customers during daily deliveries.
Receiving Control Office/Clerical
Burlington Coat Factory
07.2012 - 01.2014
Compared incoming items against purchase orders, bills of lading, and packing lists to confirm the correct quantity and product are delivered.
Checked products for damage, expiration dates, and other quality issues to ensure they meet company standards
Assisted with regular stock counts and audits to maintain accurate inventory levels.
Collaborated with other warehouse functions like purchasing and sales to ensure smooth operations.
Identified and document any differences between received goods and paperwork and coordinate with vendors to resolve these issues.
Strengthened communication skills through regular interactions with others.
Assistant Manager
Domino’s Pizza
08.2010 - 09.2011
Supervised employees, creating work schedules, evaluating performance, and providing coaching and mentorship
Monitoring daily operations, managing inventory and supplies, ensuring facilities are maintained, and implementing company policies
Handling customer inquiries and complaints, ensuring excellent customer service, and maintaining business standards.
Analyzing performance reports, monitoring key performance indicators (KPIs), and contributing to budgeting and financial reports
Assisting with hiring, onboarding, and training new staff, as well as developing existing employees
Overseen inventory levels, monitor supply needs, and assist in managing controllable expenses within budget.
Developed strong working relationships with staff, fostering a positive work environment.
Education
High School Diploma -
Burlington City High School
Burlington City, NJ
05.2001 -
Bachelor of Science - General Management
Thomas Edison State University
Trenton, NJ
05.2001 -
Technical School - Maintenance Management Production
Sheppard Air Force Base
Sheppard,TX
06.2016
Skills
Strategic planning
Team leadership
Performance management
Cross-functional teamwork
Project planning
Decision-making
Risk management
Data analysis
Conflict resolution
Work Planning and Prioritization
Active listening
Team development
Timeline
Maintenance Management/Engine Manager
United States Air Force, 177th Fighter Wing
07.2015 - Current
Letter Carrier
United States Postal Service
01.2014 - 2022
Receiving Control Office/Clerical
Burlington Coat Factory
07.2012 - 01.2014
Assistant Manager
Domino’s Pizza
08.2010 - 09.2011
High School Diploma -
Burlington City High School
05.2001 -
Bachelor of Science - General Management
Thomas Edison State University
05.2001 -
Technical School - Maintenance Management Production