DASHAYLA JONES
Garland,TX
Summary
Detail-oriented customer service representative with over 4 years of customer service experience. Seeking a challenging position where I can utilize my skills and knowledge to provide exceptional customer service and efficiently handle calls in a call center environment.
Overview
10
10
years of professional experience
Work History
Driver
FedEx
Mesquite, Texas
11.2023 - Current
- Delivered packages to customers on time
- Delivered packages to various businesses efficiently
- Loaded and unloaded packages from delivery truck
- Collected packages from designated locations promptly
Certified Nursing Assistant
Rowlett Health and Rehab
Rowlett, Texas
09.2025 - 06.2026
- Monitored vital signs and reported changes to nursing staff
- Facilitated safe patient transfers between beds and wheelchairs, promoting patient safety and well-being.
- Repositioned residents and supported safe transfers using gait belts
- Assisted rehab residents with bathing, dressing, grooming, and oral care
- Supported patients with daily activities, enhancing comfort and dignity during eating, hygiene, and mobility.
Warehouse
At Home Warehouse
Plano, Texas
11.2021 - 04.2022
- Organized packages to ensure accurate delivery destinations.
- Evaluated customer orders to confirm specifications and requirements.
- Checked item numbers for accuracy against SKU listings.
Customer Service/Cashier/Stocker
Walmart
Dallas, Texas
08.2016 - 01.2019
- Assisted customers with purchases
- Assist customers with finding products
- Completed transactions for customer purchases
- Assist with refunds
- Ensured shelves were stocked accurately
- Restocked shelves with inventory to ensure product availability
- Processed markdowns to adjust pricing on unsold items
Education
High School Diploma -
North Mesquite High School
Mesquite, TXSkills
- Strong customer service skills
- Excellent knowledge of always making sure customer is satisfied
- Ability to work in fast paced information
- Ability to multitask and prioritize workload effectively
- Patient care
- Vital signs
- Safe transfers
- Gait belt use
- Hygiene assistance
- Resident support
- Daily living support
- Medical charting
- Electronic charting
- Patient-focused care
- Dressing assistance
- Toileting assistance
- Patient relationship building
- Compassionate care
- Attention to detail
- Team communication
Timeline
Certified Nursing Assistant
Rowlett Health and Rehab
09.2025 - 06.2026
Driver
FedEx
11.2023 - Current
Warehouse
At Home Warehouse
11.2021 - 04.2022
Customer Service/Cashier/Stocker
Walmart
08.2016 - 01.2019
High School Diploma -
North Mesquite High School