Energetic and friendly barista with expertise in coffee preparation, customer relationship management, and problem-solving. Proven ability to maintain a calm demeanor during high-volume periods, ensuring customer satisfaction. Holds beverage quality to a high standard, ensuring that the customer is happy with what they are paying for.
Overview
2026
2026
years of professional experience
Work History
Barista
Starbucks
Thousand Oaks, California
07.2023 - Current
Greeted customers and took orders for coffee drinks, food items, and other beverages.
Provided excellent customer service by responding to inquiries quickly and professionally.
Addressed and resolved customer concerns to maintain brand loyalty.
Prepared and served coffee, espresso drinks, blended coffees and teas.
Memorized recipes for specialty coffee beverages and seasonal offerings.
Created complex, hand-crafted beverages based upon customer preferences.
Maintained clean and organized workspace, enabling coworkers to locate resources and product.
Organized workstations efficiently so that tasks could be completed quickly during peak hours.
Collaborated with team to ensure smooth operations and effective customer service during busy periods.
Managed morning rush of customers daily with efficient, levelheaded customer service.
Maintained calm demeanor during high-volume periods and special events.
Operated cash registers to process customer payments.
Followed health, safety and sanitation guidelines to pass state inspections.
References
,
Alma Bavin-Gomez (Starbucks Shift Lead) - (818) 879-3443
Katelyn Kranz (Starbucks District Manager) - (330) 348-1324