Summary
Overview
Work History
Education
Skills
Timeline
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Dashel Jeffords

Simi Valley,CA

Summary

Energetic and friendly barista with expertise in coffee preparation, customer relationship management, and problem-solving. Proven ability to maintain a calm demeanor during high-volume periods, ensuring customer satisfaction. Holds beverage quality to a high standard, ensuring that the customer is happy with what they are paying for.

Overview

2026
2026
years of professional experience

Work History

Barista

Starbucks
Thousand Oaks, California
07.2023 - Current
  • Greeted customers and took orders for coffee drinks, food items, and other beverages.
  • Provided excellent customer service by responding to inquiries quickly and professionally.
  • Addressed and resolved customer concerns to maintain brand loyalty.
  • Prepared and served coffee, espresso drinks, blended coffees and teas.
  • Memorized recipes for specialty coffee beverages and seasonal offerings.
  • Created complex, hand-crafted beverages based upon customer preferences.
  • Maintained clean and organized workspace, enabling coworkers to locate resources and product.
  • Organized workstations efficiently so that tasks could be completed quickly during peak hours.
  • Collaborated with team to ensure smooth operations and effective customer service during busy periods.
  • Managed morning rush of customers daily with efficient, levelheaded customer service.
  • Maintained calm demeanor during high-volume periods and special events.
  • Operated cash registers to process customer payments.
  • Followed health, safety and sanitation guidelines to pass state inspections.

References

‎ , ‎
  • Alma Bavin-Gomez (Starbucks Shift Lead) - (818) 879-3443
  • Katelyn Kranz (Starbucks District Manager) - (330) 348-1324

Education

High School Diploma -

Royal High School
Simi Valley, CA
06-2023

Associate of Arts - Theater Arts

Moorpark College
Moorpark, CA

Skills

  • Coffee preparation
  • Order management
  • Problem solving
  • Attention to detail
  • Stress management
  • Recipe memorization
  • Food safety compliance
  • Customer relationship management
  • Store organization
  • Friendly and outgoing
  • Active listener

Timeline

Barista

Starbucks
07.2023 - Current

References

High School Diploma -

Royal High School

Associate of Arts - Theater Arts

Moorpark College
Dashel Jeffords