Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Awards and Honors
Timeline
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Dashell Bell

Rockwall

Summary

Detail-oriented professional with exceptional communication, interpersonal, and creative problem-solving skills. Committed to leveraging these strengths to contribute effectively to your organization's success. Demonstrated expertise in leadership, management, and dependability, with a proven track record of delivering results and driving positive outcomes.

Overview

14
14
years of professional experience
1
1
Certification

Work History

Office Manager

Tender Care-Home Healthcare Service
01.2024 - Current
  • Conduct employee orientation sessions, delivering comprehensive overviews of personnel policies, organizational procedures, payroll systems, and regulatory guidelines.
  • Prepare and maintain the employee handbook and policies and procedures manual to ensure compliance with organizational standards and regulatory requirements.
  • Process and maintain accurate records related to employee hires, terminations, and employment status changes.
  • Prepare and process payroll in a timely and accurate manner, ensuring compliance with company policies and applicable laws.
  • Conduct and validate State and Federal pre-employment background checks, as well as verify professional licenses and certifications.
  • Track and document employee attendance and punctuality, generating regular reports for management review.
  • Reconcile daily employee timecards to ensure accuracy and consistency in payroll data.
  • Assist with interview scheduling and participate in candidate interviews to support recruitment efforts.
  • Verify and complete insurance verification processes to support operational readiness and patient service continuity.
  • Act as a liaison between the agency, patients, and healthcare providers to ensure clear communication and continuity of care.
  • Serve as the primary point of contact for patients and their families, addressing inquiries and resolving issues in a timely and professional manner.
  • Manage office supply inventory, including ordering, restocking, and vendor coordination to maintain daily operational efficiency.

Assistant Business Office Director

Presbyterian Village North
01.2023 - 08.2023
  • Maintain accurate daily census records in accounting software to support billing and financial reporting processes.
  • Oversee the collection and timely deposit of private receivables, ensuring accurate documentation and reconciliation.
  • Ensure collection of coinsurance and private pay balances from residents in accordance with organizational policies.
  • Handle all aspects of long-term care billing, including preparation and processing of statements, insurance coordination, and resolution of billing issues.
  • Create, renew, and submit statements and collection letters to facilitate timely account resolution.
  • Assist with month-end closing procedures, ensuring timely and accurate financial reporting.
  • Post all incoming cash and check payments and reconcile transactions in the appropriate financial systems.
  • Set up and manage monthly ACH payment schedules for private pay residents.
  • Input new resident information and demographic data into Point Click Care, ensuring data integrity and compliance with healthcare regulations.
  • Assist with resolving and interpreting A/R billing inquiries from residents, families, and staff.
  • Provide clerical and administrative support, including filing, document management, and general office coordination.
  • Open and process department mail and manage inventory and ordering of office supplies.

Office Manager

Mt. Hebron Christian Academy
07.2011 - 02.2023
  • Oversee and support all administrative operations within the office, ensuring efficient day-to-day functions across departments.
  • Manage accounts payable and receivable processes, including vendor payments and billing reconciliation.
  • Input financial bookkeeping entries, perform weekly bank reconciliations, and manage deposits to maintain accurate financial records.
  • Perform payroll functions, including maintenance of staff timekeeping records and coordination with finance personnel.
  • Determine allocation of funds for supplies, materials, and equipment to support operational and instructional needs.
  • Develop and implement office policies and procedures, ensuring compliance with institutional and regulatory standards.
  • Provide comprehensive administrative support, including scheduling staff meetings, maintaining annual calendars, preparing reports, and organizing school and community outreach events.
  • Direct and coordinate school maintenance services and oversee the scheduling and use of school facilities for internal and external functions.
  • Plan, coordinate, and execute school events such as walkathons, conferences, luncheons, field trips, after-school programs, summer sessions, and staff development activities.
  • Administer basic first aid to students in accordance with school health protocols and safety guidelines.
  • Manage front office responsibilities including answering incoming calls, greeting visitors, and maintaining effective communication with students, parents, and staff.

Education

Bachelor of Science - Human Resource Management

Southern New Hampshire University
Manchester, NH
11.2024

Associate of Science - Business Administration

Southern New Hampshire University
Manchester, NH
05.2021

Skills

  • Office Management and Administration
  • Team Leadership and Staff Training
  • Payroll Processing and Benefits Administration
  • Accounts Receivable and Accounts Payable Management
  • Invoice and Payment Tracking
  • Bank Reconciliation
  • Recruitment, Interviewing and Onboarding
  • Insurance Verification & Compliance
  • Project Coordination and Operations Support
  • Calendar, Meeting and Appointment Scheduling
  • Record and File Management
  • Office Supplies and Inventory Control
  • Event and Educational Excursion Planning
  • Managing School Events and Team-Building Activities
  • Customer Service
  • Conflict Resolution and Problem-Solving
  • Professionalism and Diplomacy in Communication
  • Detail and Organizational Skills
  • Leadership and Team Motivation
  • Scheduling and Time Management

Accomplishments

    . Graduated with honors, consistently achieving placement on the President's List and the Honor Roll.

    · Graduate, Magna Cum Laude

Certification

  • U.S Event Guide Certificate Program- Wedding & Event Planning
  • Eastfield College- Medical Administrative Assistant-Continuing Education- (Medical Administrative Procedures, Computers in Health Care, Medical Terminology, Medical Insurance, Medical Law and Ethics, Customer Service, and Cultural Diversity)
  • CPR, FIRST AID & AED Training, American Heart Curriculum
  • Home Health Aide Competency Program, Sunshine Agency (Aging and Disabilities Services and Hospice care)

Awards and Honors

  • Graduated with honors, consistently achieving placement on the President's List and the Honor Roll.
  • Graduate, Magna Cum Laude

Timeline

Office Manager

Tender Care-Home Healthcare Service
01.2024 - Current

Assistant Business Office Director

Presbyterian Village North
01.2023 - 08.2023

Office Manager

Mt. Hebron Christian Academy
07.2011 - 02.2023

Associate of Science - Business Administration

Southern New Hampshire University

Bachelor of Science - Human Resource Management

Southern New Hampshire University

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Dashell Bell