Da'Shia Hall
Essex,MD
Summary
Energetically propelled security and safety at Horseshoe Casino Baltimore, leveraging expert conflict de-escalation and investigative skills to significantly reduce incident rates. Demonstrated multicultural sensitivity and unparalleled dedication to service excellence, achieving commendable team objectives through proactive surveillance and emergency response.
Overview
7
7
years of professional experience
Work History
Special Police Officer
Horseshoe Casino Baltimore
Baltimore, MD
07.2019 - 11.2024
- Drafted incident reports detailing criminal activity, civil proceedings and varied incidents.
- Maintained knowledge of current trends in crime prevention techniques.
- Partnered with team members to implement service initiatives and achieve team objectives.
- Monitored and investigated suspicions persons and situations and unusual activities.
- Patrolled parking lots and garages to deter theft and vandalism.
- Performed security checks in designated areas of the facility.
- Interacted with individuals on a daily basis, responding to inquiries in a professional manner.
Security Guard
Abacus Security
Baltimore, MD
09.2017 - 07.2018
- Inspected buildings for fire hazards, unsafe conditions, or unauthorized persons.
- Identified potential security risks and recommended corrective actions.
- Maintained high levels of alertness throughout shifts.
- Provided customer service assistance to staff and visitors in a professional manner.
Education
High School Diploma -
Baltimore Polytechnic Instituet
Baltimore, MD06-2016
Skills
- Conflict de-escalation
- Multicultural sensitivity
- Crowd control
- Ground patrol
- Surveillance operations
- Radio communication
- Physical fitness
- Emergency response
- Investigative skills
Timeline
Special Police Officer
Horseshoe Casino Baltimore
07.2019 - 11.2024
Security Guard
Abacus Security
09.2017 - 07.2018
High School Diploma -
Baltimore Polytechnic Instituet
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