Dashia Wilson
Castleton-on-Hudson,NY
Summary
Highly productive and efficient Fast Food Manager with a reputation for resourcefulness. Demonstrates leadership, communication, and problem-solving skills that enhance team performance and ensure customer satisfaction. Motivated to further develop professional work experience by utilizing excellent communication and time management skills.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Fast Food Manager
Chipotle Mexican Grill
Latham, NY
04.2018 - Current
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of company and role
- Communicated well and used strong interpersonal skills to establish positive relationships with guests and employees
- Oversaw food preparation, production and presentation according to quality standards
- Sorted and filed, both digital and physical, records of office activities, health inspections, and business transactions
- Performed data entry tasks into various computer systems accurately and efficiently
- Prioritized daily tasks effectively to meet deadlines consistently without compromising quality or detail.
Party Host
Chuck E. Cheese
Latham, NY
09.2017 - 03.2018
- Provided exceptional customer service, building positive relationships with clients and guests
- Conducted pre-event meetings with clients to understand their vision and preferences
- Responsible for ensuring all safety regulations were adhered to while hosting parties
Crew Member
Auntie Anne's Pretzels
Albany, NY
08.2017 - 10.2017
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Improved customer satisfaction by providing friendly and efficient service at the register.
Education
Associate's degree - Political Science
Hudson Valley Community College
Troy, NY12.2021
High school diploma -
Shaker High School
Latham, NY06.2019
Skills
- Data entry
- Maintaining records
- Policy enforcement
- Health and safety regulations
- Staff training and development
- Shift management
- Adaptable
- Labor and food cost control
- Customer service
- Passion for customer satisfaction
Certification
ServSafe, 05/01/21, 05/31/26
Timeline
Fast Food Manager
Chipotle Mexican Grill
04.2018 - Current
Party Host
Chuck E. Cheese
09.2017 - 03.2018
Crew Member
Auntie Anne's Pretzels
08.2017 - 10.2017
High school diploma -
Shaker High School
Associate's degree - Political Science
Hudson Valley Community College