Bilingual Admin
DocGo
08.2023 - 11.2023
- Boosted client satisfaction by providing timely and accurate bilingual support for customer inquiries.
- Enhanced guest registration experience by efficiently gathering and verifying required information.
- Improved file organization system, making it easier to locate important documents when needed.
- Handled sensitive information with discretion, ensuring privacy policies were upheld at all times during document handling or translation tasks.
- Served as a liaison between guests and staff from different cultural backgrounds by mediating any misunderstandings or conflicts that arose due to language barriers.