DaShiree Ross
Channelview,TX
Summary
Proactive Human Resources Generalist with extensive experience in benefits administration, employee engagement, and HR process optimization. Skilled in HRIS systems, compliance, and talent management. Known for improving operational efficiency and fostering a positive organizational culture.
Professional in funeral services, bringing valuable experience in assisting with arrangements and providing support during memorial events. Recognized for ability to collaborate effectively with team members and adapt to changing needs with ease. Valued for excellent communication and organizational skills, ensuring smooth operations and respectful service.
Experienced with providing compassionate support to families and assisting in funeral arrangements. Uses organizational skills to ensure all aspects of services run smoothly and respectfully. Knowledge of grief counseling and event coordination, contributing to supportive and well-managed environment.
Overview
7
7
years of professional experience
Work History
Human Resources Generalist
Saia LTL Freight
01.2021 - 07.2024
- Administered employee benefits programs and assisted with open enrollment.
- Updated key human resource metrics on turnover and terminations using reporting tools on HRMS database.
- Coordinated company-wide events such as town hall meetings or wellness activities, boosting employee morale and fostering a sense of community within the organization.
- Improved operational processes resulting in productivity increase in HR department.
- Liaised with HR and payroll to coordinate and manage employee leaves of absence.
- Conducted confidential investigations of discrimination, harassment and workplace violence.
- Improved organizational culture and morale through the implementation of employee engagement initiatives.
- Provided guidance to managers and employees on talent management, payroll, FMLA and benefits.
Human Resources Administrator
LBJ Hospital
04.2018 - 01.2021
- Prepared new hire letters, employee contracts, and corporate policies.
- Answered employee inquiries regarding health benefits and 401k options.
- Oversaw hiring, staffing, and labor law compliance.
- Updated HR database with new employee information, changes in benefits, and other details.
- Streamlined HR processes for increased efficiency by automating manual tasks and introducing new software tools.
- Facilitated the performance management process by providing ongoing feedback, administering evaluations, and coordinating professional development opportunities for employees.
- Planned, monitored and appraised employee work results by training managers to coach and discipline employees.
- Completed human resource operational requirements by scheduling and assigning employees.
Funeral Home Worker /Event Planner
Mabrie Memorial Mortuary
08.2017 - 03.2020
- Coordinated with clergy, cemetery staff, and other service providers to ensure seamless funeral services.
- Handled transportation logistics for both deceased individuals and family members attending services as required.
- Assisted in the preparation of deceased individuals for viewing, ensuring dignity and respect at all times.
- Enhanced family satisfaction by providing compassionate and attentive service during funeral arrangements.
- Ensured compliance with federal, state, local regulations, maintaining a high standard of ethical conduct in all operations.
- Promoted community engagement through participation in local events on behalf of the funeral home.
- Developed strong relationships with families, addressing their needs and concerns throughout the entire process.
- Managed inventory of supplies, ensuring adequate stock levels for successful daily operations.
- Maintained a clean and organized workspace, promoting a calming environment for grieving families.
Education
High School Diploma -
Northshore Senior High School
Houston, TX06-2013
Skills
- Employee Onboarding
- Benefits Administration
- HR Policies Implementation
- HRIS Systems
- Knowledgeable in all HR Systems
- Employee file management
- Policy Implementation
- Procedure writing
- Mortuary science knowledge
- Restorative art
- Compassionate communication
- Organizational abilities
- Office Administration
- Funeral planning
- Casket preparation
- Body transportation
- Grief counseling
Languages
English
Timeline
Human Resources Generalist
Saia LTL Freight
01.2021 - 07.2024
Human Resources Administrator
LBJ Hospital
04.2018 - 01.2021
Funeral Home Worker /Event Planner
Mabrie Memorial Mortuary
08.2017 - 03.2020
High School Diploma -
Northshore Senior High School