Dashka Hyppolite
Centerboard
Lynn,MA
5
years of professional experience
Compassionate and dedicated direct care provider with a strong foundation in patient support and care, committed to upholding patient dignity while assisting with personal care and daily activities. Known for excellent teamwork and adaptability to evolving needs, bringing proficiency in communication, task management, medication administration, and crisis management. Eager to leverage and further develop skills within a supportive environment in the Administrative assistant role. Reliable and results-driven, consistently prioritizing client well-being through a compassionate approach.
Work History
Direct Care Supervisor
5 Years- Executed trauma-informed strategies, engaging in comprehensive client care to maintain a nurturing atmosphere.
- Designed and implemented strategies to foster a safe environment while supporting individuals in managing stress and anxiety effectively.
- Supported relationship-building efforts to enhance trust and assist individuals in achieving independent living capabilities.
- Streamlined clerical operations and handled phone calls to enhance efficiency of care delivery by other staff members.
- Streamlined medication refill workflows through effective partnerships with pharmacies, ensuring better patient care delivery.
- Provided staff with guidance on direct care best practices, emphasizing professional development and team cohesion.
- Directed daily operations while enforcing safety regulations and monitoring quality standards for optimal performance.
- Evaluated client progress, meticulously recording outcomes and modifying care plans to enhance effectiveness.
- Maintained privacy standards during patient interactions to protect confidential health information.
Administrative Assistant
10 Months- Administered executive staff calendars, meticulously organizing meetings and appointments for optimal coordination.
- Streamlined document preparation processes and maintained organized filing systems to facilitate quick information retrieval.
- Executed communication strategies by promptly answering incoming calls and delivering assistance for customer inquiries.
- Coordinated travel logistics while prioritizing policy compliance and managing budgetary restrictions.
- Streamlined billing statement processing and finalization through QuickBooks Online for efficient invoicing operations.
- Developed engaging training content that supports effective integration of new hires into the organization.
- Safeguarded confidential data by enforcing privacy policies and utilizing secure filing systems to maintain information integrity.
- Oversaw data entry and database management to guarantee accuracy in record-keeping of essential company information.
- Executed human resources tasks, including the maintenance of employee files and the submission of time-off requests, ensuring adherence to established company policy guidelines.
- Orchestrated comprehensive onboarding processes, including creation of training resources and scheduling of orientation sessions.
- Implemented strategic organization of office environments to facilitate smoother operations and increase employee well-being.
- Executed data gathering for financial reports, supporting accurate budgeting processes and informed decision-making.
- Conducted regular assessments of office supplies inventory to guarantee necessary items are in stock without excess.
- Achieved streamlined filing system that improved document retrieval. Delivered accurate data entry that enhanced database integrity. Contributed to clerical tasks that supported overall team productivity.
Education
Business Management - Management
Skills
Photographer
Videographer
Fluent in Haitian Creole
MAP Certified
Customer service
Data entry
Office administration
Administrative support
Microsoft Word
Documentation and recordkeeping
Recordkeeping
Data organization
Timeline
Administrative Assistant
Care Demands
08.2024 - 06.2025Read More
Direct Care Supervisor
Centerboard
07.2021 - CurrentRead More
Salem State University
Business Management from Management
Read More