D’Ashley Williams

GENERAL MANAGER:

PANDORA JULY 2021-CURRENT

Obtains profit contribution by managing staff and establishing and accomplishing business objectives.

• Developed & implemented innovative sales techniques that resulted in 70% profit increase in the span of 2 years.
• Actively seeking out, hiring & training top talent resulting in a 90% retention rate. Leading, motivating an supporting my team had the greatest impact.
• Audited, created schedules while monitoring payroll to keep store profitability.
• Consistently ascending quotas for MTD/QTD/YTD; Achieving Store of the Year 2nd Place 2022, in the first year of a GM,against the over 1500 POS in North America.

ACQUISITION VM MANAGER:

PANDORA FEB.2020-JULY 2021

Curate and monitor the entire lifecycle of the visual merchandising experience, keeping in mind the marketing goals.

• Created cohesive displays that highlighted products, maximized space, and reinforced brand identity.
• Opened/ redesigned over 9 Acquisition Concept & 6 O&O Remodel locations in different areas of the US, collaborating with cross-functional teams such as Marketing to develop innovative ideas for displays that would attract customers attention in each region.
• Developed VM team of my own, inspired an trained members in both creative and log aspects of visual merchandising, equipping team to design an implement innovative displays of their own With a follow up.
• Orchestrated compelling visual merchandising strategy throughout major department store chain with multiple retail outlets, boosting customer traffic and sales volume 25%.

ASM VISUAL MANAGER / PT VM:

PANDORA NOV. 2018-FEB.2020

• Nominated to be apart of Visual Team in the Texas District, using New Store floor sketches to arrange consistent displays across various locations.
• Implemented the idea with a business proposal to DSM of a new Traveling VM team which later become a "ACQUISITION VM ASM " position.

PT SALES ASSOCIATE:

PANDORA SEPT.2017-NOV.2018

• Received Top Seller recognition for the first O&O location in Houston Texas
• Ascended Company's expectations of Credit Card Percentage by more then 7%, building relationships creating my very own clientele for consistent business.
• Developed plan of action for every promotional timeframe,including private parties, cookies an coffee weekends etc to keep improving an increasing store profits.
• Took ownership of Credit Card Captain for Noth Texas Division, holding TEAM meetings for best practices an role playing toolkits.

• Provided exceptional service to high volume of daily customers, creating a casual comforting environment for date night or just a day out.
• Checked with customers to determine satisfaction with meals, promptly taking action to correct problems. Making customer satisfaction priority.
• Maintained knowledge of current menu items, garnishes, ingredients, and preparation methods. Sampling different items to give great detail description for clients.