Dashlyn Jenkins

•Handle customer inquiries via phone, delivering tailored solutions to

technical issues.

•Navigate multiple software tools and systems to resolve issues.

•Adjusts to customers' communication styles.

•Exceeded the established kpi target for many

weeks as a top performer.

• Maintained a positive attitude and high energy levels throughout long hours

of door-to-door outreach, contributing to team morale.

•Delivered persuasive presentations to customers outlining products, services

and benefits to increase chances of closing purchases.

•Built relationships with customers to support ongoing sales and customer

retention initiatives.

•Maintained detailed records of interactions to track progress and identify

areas for improvement.

•Assisted in preparing materials, scripts, and talking points for outreach

campaigns.

•Demonstrated strong multitasking skills by managing multiple tables

simultaneously without compromising service quality.

•Served food and beverages promptly with focused attention to customer

needs.

•Worked with POS system to place orders, manage bills, and handle

complimentary items.

•Collaborated with team members during busy shifts for efficient workflow

and excellent guest experiences.

Resolved customer complaints promptly and professionally to maintain

positive reputation.

•Assisted in training new hires, providing guidance on restaurant standards and best practices.