- Participating in various activities, including Church, Road Trips and Movies
- Team Sports
- I enjoy cooking for friends and family gatherings
Dashon Bacon
San Antonio,TX
Summary
Dynamic Finance Manager with a proven track record at Lonestar Dodge, excelling in credit analysis and customer satisfaction. Expertly negotiated favorable financing terms, enhancing profitability and streamlining processes. Adept at coaching teams, fostering strong lender relationships, and delivering exceptional service, resulting in improved customer experiences and increased sales performance.
Overview
15
15
years of professional experience
Work History
Finance Manager
Lonestar Dodge
10.2018 - Current
- Analyzed financial data to develop competitive automotive financing solutions.
- Streamlined loan approval processes, enhancing efficiency in transaction completion.
- Collaborated with sales teams to align financing options with customer needs.
- Led training sessions for staff on compliance regulations and best practices in finance management.
- Developed relationships with lenders to negotiate favorable terms for dealership financing options.
- Developed strong relationships with banks, credit unions, and other lending institutions to secure the best financing options for customers.
- Ensured compliance with federal regulations and company policies regarding automotive financing transactions.
Internet Sales Director
Nissan of Boerne
08.2017 - 10.2018
- Provided training sessions for new hires on company policies, processes, and software programs, ensuring they were well-equipped for success in their roles.
- Utilized advanced CRM tools effectively to manage customer interactions, track progress towards goals, and streamline communications within the team.
- Managed a team of sales professionals, resulting in improved customer satisfaction and higher online sales.
- Improved overall customer satisfaction ratings by implementing a proactive follow-up process with clients after completing transactions.
- Conducted regular performance reviews for team members, identifying areas of improvement and providing constructive feedback to facilitate growth.
Automotive Finance Manager
Lonestar Dodge
04.2013 - 07.2017
- Assisted customers with challenging credit histories in securing suitable loan options to facilitate vehicle purchases.
- Maximized profitability by negotiating and structuring optimal automotive financing deals.
- Provided exceptional customer service by addressing inquiries promptly, resolving issues efficiently, and maintaining open communication throughout the financing process.
- Maintained an organized workflow by prioritizing tasks effectively managing multiple client files simultaneously ensuring timely processing of all transactions.
Automotive Sales Manager
West Loop Mitsubishi
01.2011 - 04.2013
- Trained and mentored sales team, enhancing product knowledge and customer service skills.
- Conducted regular performance evaluations, providing feedback for continuous improvement initiatives.
- Maintained high standards of professionalism by enforcing ethical business practices among all staff members involved in sales transactions.
- Promoted new and used vehicle sales to exceed dealership volume, gross profit and customer expectations.
- Coached individual team members on daily basis to maximize unit volume, gross profit and earnings potential.
Education
No Degree - Business Administration And Management
Capella University
OnlineCertificate of Technical StudiesF - Finance, Insurance And Ethics
The Association of Finance & Insurance Professionals
San Antonio, TX03-2016
Certificate of Technical Studies - Finance & Insurance Laws
The Association of Finance & Insurance Professionals
San Antonio, TX04-2013
Skills
- Customer satisfaction
- Verbal and written communication
- Credit analysis
- Customer relationship development
- Coaching and training
- Business partnering
- Insurance products
- Portfolio management
- Lending practices
- Sales process development
- Deal structuring
- Electronic contracting
- Lender relationships
- Attention to detail
Accomplishments
My biggest accomplishment is being a Husband and Father. I am so blessed to have them in my life my wife Sandi and my daughter Alana. Theres no greater feeling then watching your family thrive, grow and love eachother.
Interests
Timeline
Finance Manager
Lonestar Dodge
10.2018 - Current
Internet Sales Director
Nissan of Boerne
08.2017 - 10.2018
Automotive Finance Manager
Lonestar Dodge
04.2013 - 07.2017
Automotive Sales Manager
West Loop Mitsubishi
01.2011 - 04.2013
No Degree - Business Administration And Management
Capella University
Certificate of Technical StudiesF - Finance, Insurance And Ethics
The Association of Finance & Insurance Professionals
Certificate of Technical Studies - Finance & Insurance Laws
The Association of Finance & Insurance Professionals
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