DaShonda Jenkins
Compassus Hospice
Birmingham
1
Certification
14
years of professional experience
Detail-oriented healthcare professional seeking to transition from direct patient care into an administrative and operations-focused role. Experienced in customer service, electronic documentation, and fast-paced healthcare environments with strong organizational, communication, and time management skills. Proven ability to manage competing priorities, maintain accuracy and compliance standards, and adapt quickly to new systems and workflows while delivering quality outcomes.
Work History
CERTIFIED NURSE ASSISTANT/HOSPICE AIDE
3 Years 11 Months- Provide compassionate patient care and daily living support within home health and hospice environments
- Maintain accurate electronic documentation and patient records in compliance with HIPAA and healthcare regulations
- Observe, document, and communicate changes in patient condition to nursing staff and interdisciplinary care teams
- Support patients and family members through effective communication, professionalism, and emotional support
- Manage multiple patient assignments while prioritizing urgent care needs and maintaining quality service standards
- Demonstrate strong time management, organization, and independent workflow management in a fast-paced healthcare
Picker Learning Ambassador Audits
2 Years 2 Months- Operated handheld scanners to accurately locate and pick items for customer orders.
- Ensured compliance with safety protocols while navigating warehouse environments.
- Maintained cleanliness and organization of picking area to enhance workflow efficiency.
- Collaborated with team members to optimize picking processes and reduce errors.
CNA
1 Year 6 Months- Operated handheld scanners to accurately locate and pick items for customer orders.
- Ensured compliance with safety protocols while navigating warehouse environments.
- Maintained cleanliness and organization of picking area to enhance workflow efficiency.
- Collaborated with team members to optimize picking processes and reduce errors.
Front Desk Receptionist
6 Years 1 Month- Managed front desk operations, ensuring efficient customer service and smooth workflow.
- Handled incoming calls and inquiries, providing accurate information to clients.
- Maintaining organized records of customer interactions.
- Assisted in processing transactions, including payments and refunds, with attention to detail.
Education
HIGH SCHOOL DIPLOMA
Skills
Records search
Customer Service
Patient care
Charting
HEALTHCARE PROFESSIONAL
Excellent communication setting
Certification
CNA
HHA
PHARMACIST
CPR
Timeline
CERTIFIED NURSE ASSISTANT/HOSPICE AIDE
Compassus Hospice
09.2022 - CurrentRead More
Picker Learning Ambassador Audits
Amazon
05.2020 - 07.2022Read More
CNA
Aspire Rehab
11.2018 - 05.2020Read More
Front Desk Receptionist
Katie Lowery City Cleaners
08.2012 - 09.2018Read More
Connie’s Christian Academy
HIGH SCHOOL DIPLOMA
Read More