Managerial & sales experience
Dashone Dunomes Sr.
New Orleans,LA
Summary
Highly experienced manager known for exemplary team-building and project oversight skills. 17 years of experience working in the field of customer service, public relations and management. Gifted at working with all types of personalities. Performance history of developing strong collaborative relationships and delivering impressive results.
Overview
18
18
34
34
years of professional experience
Work History
Sales & Culture Project Manager
Pythian Market
New Orleans , LA
07.2020 - Current
- Cultivated various events to support community engagement and social projection.
- Developed over 80 events in 2021
- Organized and directed teams in duties such as teaching classes, conducting orientation programs and issuing transcripts.
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
- Optimized student educational strategies with clear advice on course choices, progression and career options through workshops.
- Coached employees in successful selling methods and encouraged cross-selling to drive revenue.
- Taught in-house employees strategies for successful internal and external communications.
- Developed and promoted corporate brand, images and identity to media and public.
- Authored fresh and engaging press releases and prepared complete press kits.
Journalist
The Times Picayune/ The New Orleans Advocate
New Orleans, LA
08.2013 - Current
- Wrote pieces and news stories for online publication, coordinating images and layout to deliver proper presentation.
- Partnered with media executives to produce compelling stories.
- Wrote and submitted accurate, engaging and fact-checked stories.
- Applied understanding of public opinion, social media and traditional media use to create engaging and attention-grabbing stories.
- Pursued and developed stories independently and for assignment, covering range of topics.
- Organized material, determined area of emphasis and wrote stories according to prescribed editorial style and format standards
Operations Manager/Assistant General Manager
Wyndham Garden Baronne Plaza
New Orleans, LA
03.2015 - 03.2020
- Responsible for developing and implementing strategies that will ensure a positive experience that
- Enhanced employee management by developing schedules, tracking time and administering payroll.
- Helped team members maintain business professionalism by coaching each on methods for delivering exceptional service to every customer.
- Maintaining full knowledge of all inner working of the hotel, including room rates, hotel policies, specials, availabilities, VIP guests, hotel events and more
- Prepared schedule and oversaw billing logistics
- Coodinated with General Manager in relief duties to ensure efficient operation for the entire hotel
- Responsible for all front office inventory and orders
- Processed all customer care cases in their entirety
- Generated 2 million in additional revenue by growing customer base through outstanding service.
- Built and strengthened area partnerships to reap benefits such as new revenue channels and enhanced public awareness.
- Planned and prepared work schedules for 20+ employees to assign employees to specific duties.
- Evaluated department conditions and operations to determine strengths and areas for improvement.
Senior Journalist Publisher
Yahoo Sports
10.2012 - Current
- Responded to requests for information from media or designated appropriate spokesperson or information source.
- Wrote, edited and produced stories for Internet and digital channels.
- Oversaw professional social media messaging through content development, follower engagement, social listening, trend analysis and by leveraging competitor research.
- Wrote pieces and news stories for online publication, coordinating images and layout to deliver proper presentation.
Front Desk Manager
Contempra Inn Hotel
12.2007 - 11.2015
- Oversaw front desk operations with eye for hotel reputation, staff productivity and operational efficiency.
- Trained new staff on correct procedures, compliance requirements and performance strategies.
- Responded to telephone, email, and in-person inquiries regarding reservations, hotel information and guest concerns.
- Resolved guest issues with rooms or reservations with knowledgeable and friendly service.
Education
Bachelor of Science - General Studies
Louisiana Tech University
Ruston, LA2009
Skills
- Bid Request Management
- Business Operations
- Budgeting and Expenditures
- Customer Complaint Resolution
- Media Operations Knowledge
- Column Writing
- Editorials and Commentaries
- TV Broadcasting
- News Reporting
- Payroll Operations
- Management Training
Timeline
Sales & Culture Project Manager
Pythian Market
07.2020 - Current
Operations Manager/Assistant General Manager
Wyndham Garden Baronne Plaza
03.2015 - 03.2020
Journalist
The Times Picayune/ The New Orleans Advocate
08.2013 - Current
Senior Journalist Publisher
Yahoo Sports
10.2012 - Current
Front Desk Manager
Contempra Inn Hotel
12.2007 - 11.2015
Bachelor of Science - General Studies
Louisiana Tech University
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