DASHUAN GILLESPIE
Hartsville,SC
Summary
Ambitious Receptionist equipped to handle front desk operations greeting guests, routing correspondence, and solving immediate issues. Goal-oriented and meticulous professional with outstanding computer skills and telephone etiquette. Committed to contributing to company growth.
Overview
1
1
Certification
12
12
years of professional experience
Work History
Temp Receptionist
Butler Academy
Hartsville, SC
01.2026 - Current
- Answered and directed incoming phone calls professionally and accurately.
- Answered phone calls and directed inquiries to appropriate staff members.
- Recorded messages and supported timely follow-up with staff and callers.
- Organized front desk area for a professional and welcoming environment.
- Handled incoming mail and packages, distributing them to appropriate recipients promptly.
- Ordered office supplies and monitored inventory to ensure fully stocked shared office areas.
- Completed various office errands to support daily operations. Administrative support tasks to help maintain daily operations.
- Completed billing documentation accurately and efficiently.
Patient Services Representative
Carolinas Centers for Sight
Florence, SC
02.2025 - 11.2025
- Welcomed and checked in patients for eye exams and specialty vision care services, ensuring a smooth patient experience.
- Verified vision and medical insurance eligibility and coverage for procedures and eyewear.
- Scheduled, rescheduled, and confirmed appointments for exams, follow-ups, and treatments.
- Coordinated follow-up care, referrals, and testing to enhance patient outcomes based on provider recommendations.
- Provided patients with clear instructions regarding upcoming visits, procedures, and eye care needs.
- Maintained accurate patient records and upheld HIPAA confidentiality standards to protect patient privacy.
- Opened and closed the clinic while supporting daily administrative and operational responsibilities.
Front Desk Receptionist / Optometric Technician / Third Key
America’s Best Contacts and Eyeglasses
Florence, SC
07.2021 - 05.2025
- Confirmed appointments and scheduled patient visits to ensure smooth front-desk operations.
- Provided professional, service-focused communication to enhance patient experience throughout visits.
- Verified insurance information and assisted with contact lens orders to facilitate patient care.
- Performed pre-testing before patients were seen by the doctor.
- Entered and maintained patient information in EHR systems.
Medical Office Assistant
CareSouth Carolina
Society Hill, South Carolina
12.2023 - 02.2025
- Assisted healthcare providers with patient documentation and electronic health records.
- Coordinated communication between patients, medical staff, and insurance companies.
- Managed patient scheduling and appointment confirmations for efficient office operations.
Cashier
Refuel Operating Company
Wallace, SC
05.2023 - 08.2023
- Processed customer transactions efficiently at Refuel Operating Company.
- Maintained accurate cash drawer and balanced registers daily.
- Assisted customers with product inquiries and provided excellent service.
- Delivered customer service, processed transactions, restocked merchandise, and assisted in food preparation to ensure operational efficiency.
Assistant Manager
Alco
Cheraw, SC
02.2019 - 05.2021
- Managed tills, conducted inventory checks, and completed end-of-day paperwork for accurate records.
- Coordinated merchandise orders and facilitated shift changes to maintain smooth daily operations.
- Prepared store for daily operations and customer service, ensuring readiness for peak hours.
- Supported store manager with daily tasks and operations.
Supervisor
Goody’s
Cheraw, SC
01.2018 - 01.2019
- Opened business and managed cash, safe, and daily operational procedures to ensure smooth operations.
- Tagged items for inventory accuracy within the store.
- Tagged merchandise for inventory management, organized racks, and supported department operations.
Sales Associate
Goody’s
Cheraw, SC
09.2017 - 01.2018
- Assisted customers in product selection and provided exceptional service.
- Organized sales floor layout to improve customer navigation.
- Processed online orders and operated cash register to ensure efficient customer transactions.
- Operated cash register and processed transactions accurately and efficiently.
- Maintained store cleanliness and organized merchandise displays effectively.
Cashier
Burger King
Cheraw, SC
06.2014 - 12.2016
- Processed customer transactions accurately using point-of-sale systems.
- Processed customer orders, managed cash and credit transactions, and balanced cash drawers.
- Maintained clean and organized checkout area for efficient operations.
- Assisted customers with product inquiries and provided excellent service.
- Assisted in daily restaurant tasks through dishwashing and other assigned duties.
Education
Associate of Science - Radiology
Florence-Darlington Technical College
Florence, SC 10.2026 - 09.2026
Undergraduate - Medical Billing & Coding – Health Information Coding
DeVry University-Chicago
ChicagoUndergraduate - Medical Billing & Coding
DeVry University-Chicago
ChicagoHigh School Diploma -
Cheraw High School
Cheraw, SCSkills
- Patient intake
- Insurance Verification
- EHR data entry
- Billing and coding
- HIPAA & Confidentiality
- Referral Coordination
- Appointment scheduling
- Administrative Support
- Records Management
- Customer Service
- Multi-line Phone Systems
- Microsoft Office
- Excel
- Outlook
- Data entry
- Inventory management
- Supply inventory
Certification
- Medical Coding Certification
- Certified Coding Associate
- Medical Billing Certification
- Driver’s License
- Medical Terminology
- Authorized to work in the U.S. for any employer
Timeline
Associate of Science - Radiology
Florence-Darlington Technical College
10.2026 - 09.2026
Temp Receptionist
Butler Academy
01.2026 - Current
Patient Services Representative
Carolinas Centers for Sight
02.2025 - 11.2025
Medical Office Assistant
CareSouth Carolina
12.2023 - 02.2025
Cashier
Refuel Operating Company
05.2023 - 08.2023
Front Desk Receptionist / Optometric Technician / Third Key
America’s Best Contacts and Eyeglasses
07.2021 - 05.2025
Assistant Manager
Alco
02.2019 - 05.2021
Supervisor
Goody’s
01.2018 - 01.2019
Sales Associate
Goody’s
09.2017 - 01.2018
Cashier
Burger King
06.2014 - 12.2016
Undergraduate - Medical Billing & Coding – Health Information Coding
DeVry University-Chicago
Undergraduate - Medical Billing & Coding
DeVry University-Chicago
High School Diploma -
Cheraw High School