Dashunna Moore
Sacramento,CA
Summary
LVN with over 14 years experience in Various lvn Roles Visible, confident, and inquisitive Licensed Vocational Nurse (LVN); blended clinical and administrative
background, and repeated success steering business operations, and achieving performance
excellence in fast-paced healthcare settings.
Recognized as flexible, results driven, and highly organized critical thinker, with integrity, ‘get-it-
done’ work ethic, solid analytical and problem solving abilities, and polished planning, interpersonal,
and communication talents.
Proven career facilitating hiring, leadership, training, and continued education, prioritizing and
coordinating workloads, allocating resources, managing staff scheduling, and growing next generation
of healthcare.
Well-versed in overseeing and enhancing programs across multiple sites, executing process
improvements to boost effectiveness of services, controlling budgets, determining risk, initiating
solutions, and reducing costs.
Offer solid understanding of plan of care, and extensive experience in practice and healthcare
management, utilization review and authorizations, supply management, compliance, and
safeguarding patient information.
Able to engage staff, promote culture focused on patient-centric care, collaborate with
multidisciplinary teams, build and retain strong relationships, and multitask across functions to
accomplish company and fiduciary goals.
Authorized to work in the US for any employer
Overview
22
22
years of professional experience
1
1
Certification
Work History
Practice Consultant
Anthem Blue Cross BlueShield
Sacramento, CA
01.2022 - Current
- The Practice Consultant is responsible for creating a partnership relationship with providers and other initiatives and implementing the concept of a Medical Home for our members to achieve this fully integrated and accountable system of care
- Assesses current practice patterns, assets and challenges utilizing Medical Home Index, NCQA
- Standards, HEDIS audits, site reviews and medical records reviews
- In partnership with the PCP, evaluates results of the initial assessment
- Establishes a project plan with the practice that establishes goals and objectives for improvement
- Provides ongoing practice support and sustains the partnership
- Establishes regular meetings to track progress
- Identifies and facilitates at least one practice in each MPC region to become SSB
- Physician Champions by obtaining NCQA certification as a Patient Centered Medical Home
- Improves the understanding and sensitivity to the unique needs of this population and the care givers.
Resident Care Director, Solstice Senior Living / Integral Senior
Living
Roseville, CA
02.2021 - 01.2022
- Collaborate with external agencies to coordinate care in line with current resident needs
- Provide oversight of budget
- Master Care staffing schedules, pharmacy audits, and daily resident and staffing reports
- Built top performing team of 45 employees by driving hiring efforts, providing expert leadership and guidance, and leveraging training, continued education, and ongoing development to each staff member
- Contributed to optimal occupancy levels by playing key role with creation and launch of marketing strategies
- Increased accuracy from 45% to 84% across completed client files by accurately capturing information on new client charts in line with stated compliance.
Resident Services Coordinator
Prairie City Landing
Folsom, CA
08.2019 - 01.2021
- Led coordination of referrals to assist individuals with attaining community service, served as client advocate, and quickly responded to and resolved roadblocks
- Generated consistent 96% and above compliance with state by recruiting Care staff and Medication
- Technicians, and delivering training to new hires on facility policies, medicine distribution, and patient care
- Maximized staff development and growth by orchestrating and presenting training, seminars, workshops, and other learning opportunities.
Assistant Program Manager
Wellpath
Woodland, CA
04.2018 - 07.2019
- Drove program management efforts, analyzed and detected system needs, and introduced innovative processes to accomplish evolving business needs
- In conjunction with project stakeholders initiated frequent assessments on progress, and implemented adjustments as required
- Delivered 20% reduction in wasted supplies incorporating medication and wound care by introducing tracking of supplies both in and out storage room to prevent overspending on care items
- Accelerated efficiency and effectiveness of programs by supporting cross-functional collaborations to ensure smooth and efficient program development, tracking progress of programs, and utilizing and adhering to program directives, programming and funding documents, and other program material.
Licensed Vocational Nurse
CA Forensic Medical GRP/ WellPath
Fairfield, CA
07.2011 - 04.2018
- Facilitated comprehensive patient assessments to determine and address wounds, medically relevant symptoms, and behavioral concerns
- Supervised general office including completing insurance forms, mailing patient invoice statements, and answering and managing busy telephone lines
- Reduced grievances to 17% across three facilities by serving as medical staff supervising for all locations, and ensuring clients seen within 24 hours of grievances to try and resolve or escalate to doctor on Duty if required
- Minimized medication errors 30% and achieved ongoing state compliance by directing various audits for
- QA/QI, training medical technicians on new Pharmacy policies and procedures, and facilitating daily huddles for updates pertaining to medication
- Contributed to well-being and recovery of patients by effectively and accurately accommodating treatment plans for diverse acute and chronic conditions in conjunction with multidisciplinary team
- Supported optimization of treatment planning and care delivery by monitoring, gathering, and communicating crucial patient information to healthcare personnel.
LVN Staffing Scheduling Specialist/ Resource Nurse
Northbay Healthcare System
Fairfield, CA
11.2002 - 08.2016
- Managed and maintained two Hospital campuses, and supported healthcare team members with planning, executing, and constantly improving treatment strategies
- Decreased client cancellations to 14% across all clinics by expertly serving as Resource Nurse, and leading and motiving staff to accomplish client needs in friendly and timely manner
- Improved staff loyalty and retention by building rapport with callers, providing information on available services and requirements, and fostering trusting relationships
- Contributed to organizational excellence by steering operations of human resources team, and appropriately overseeing and allocating resources and personnel
- Maximized scheduling across two hospital campuses by effortlessly balancing employee availability, customer schedules, and maximum load levels to ensure adequate staffing across shifts and departments
- Achieved quality standards by initiating routine medication audits, and adhering to internal and industry best practices.
Education
MBA - undefined
Western Governors University
Current
Bachelors - Kinesiology
Jarvis Christian College
May 1998
Skills
- Recognized as flexible, results driven, and highly organized critical thinker, with integrity, 'get-it-
- Done' work ethic, solid analytical and problem solving abilities, and polished planning, interpersonal
- And communication talents
- Proven career facilitating hiring, leadership, training, and continued education, prioritizing and
- Coordinating workloads, allocating resources, managing staff scheduling, and growing next
- Generation of healthcare
- Well-versed in overseeing and enhancing programs across multiple sites, executing process
- Improvements to boost effectiveness of services, controlling budgets, determining risk, initiating
- Solutions, and reducing costs
- Offer solid understanding of plan of care, and extensive experience in practice and healthcare
- Management, utilization review and authorizations, supply management, compliance, and
- Safeguarding patient information
- Able to engage staff, promote culture focused on patient-centric care, collaborate with
- Multidisciplinary teams, build and retain strong relationships, and multitask across functions to
- Accomplish company and fiduciary goals
- Nursing
- NCQA Standards
- Medication Administration
- Managed Care
Certification
BLS Certification
IV Certification
Timeline
Practice Consultant
Anthem Blue Cross BlueShield
01.2022 - Current
Resident Care Director, Solstice Senior Living / Integral Senior
Living
02.2021 - 01.2022
Resident Services Coordinator
Prairie City Landing
08.2019 - 01.2021
Assistant Program Manager
Wellpath
04.2018 - 07.2019
Licensed Vocational Nurse
CA Forensic Medical GRP/ WellPath
07.2011 - 04.2018
LVN Staffing Scheduling Specialist/ Resource Nurse
Northbay Healthcare System
11.2002 - 08.2016
MBA - undefined
Western Governors University
Bachelors - Kinesiology
Jarvis Christian College
BLS Certification
IV Certification
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