Dasia Earls
Jarrell,TX
Summary
Professional office support specialist with extensive experience in administrative functions and office management. Known for reliability and adapting to dynamic work environments. Excellent organizational abilities and collaborative mindset ensure seamless team operations and goal achievement.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Patient Services Coordiantor
Austin Regional Clinic
06.2024 - Current
- Managed sensitive patient data with strict adherence to HIPAA regulations, ensuring privacy and confidentiality at all times.
- Provided patient with after-visit summary and scheduled next appointment to maintain continuous care and facilitate treatment plan.
- Responded effectively to challenging situations involving distressed or dissatisfied patients while maintaining a calm demeanor and positive attitude.
- Collected patient co-pay and issued receipt to confirm payment.
- Scheduled appointments to enter appointment date and time into computerized scheduler.
- Enhanced patient satisfaction by efficiently scheduling appointments and handling registration tasks.
- Used EPIC to maintain electronic patient files, successfully maintaining over 500+ patient files.
- Maintained accurate patient records by diligently updating information in the electronic health record system.
Deputy District Clerk
Williamson County Courthouse
09.2023 - 06.2024
- Responding to inquiries and providing customer service to the public
- Collecting and receipting payments for bail and Court fees and fines
- Preparing, processing, filing, and maintaining legal documents
- Communicating effectively verbally and in writing
- Reviewed pleadings and petitions for compliance and filed them with the court and proper parties
- Proficiency in maintaining accurate court records, documenting case proceedings
- Proficiency in software and applications
- Created and maintained criminal record profiles
- Created payment plans for court fees
- Provided records for customers
- Certified court records
- Knowledge in the systems used to perform daily tasks
- Guided constituents through complex legal procedures, offering exceptional customer service during their interactions with the court system.
- Enhanced case processing efficiency by implementing digital filing systems and streamlining workflow.
- Supported courtroom proceedings as needed by preparing documents, managing evidence exhibits, or acting as liaison between court officials.
Public Safety Records Technician
Texas Department of Public Safety
05.2023 - 09.2023
- Company Overview: Crime Records Division
- Examines and identifies documents, researches data and enters information into databases
- Prepares and maintains logs
- Manages multiple programs while operating terminals to create individual files
- Collects and compiles incoming correspondence and forms
- Prepare and distribute documents to various areas
- Identify and navigate through software and programs pertaining to entry of documents
- Sort and file physical mail
- Ensures data is accurate when uploading information
- Proficiency in the software utilized on a day-to-day basis
- Scanned paper documents into computer and assigned identification numbers to simplify tracking process.
- Engaged in daily communications with internal partners and identified document-related issues that required interdepartmental cooperation.
Military Police Officer
United States Air Force
11.2018 - 06.2023
- Clerical administrative support
- Maintained accurate and detailed logs of all events that occurred during each shift
- Technical program support.Microsoft Office, Suite (i.e., Excel, Word, PowerPoint) Word Processing
- Trained new Military Police Officers on proper procedures and protocols, improving overall unit readiness and effectiveness.
- Monitored gate activities, controlled traffic, and responded to emergencies on base.
- Created and implemented security protocols and procedures to safeguard personnel and property.
- Documented and organized security information accurately and efficiently.
- Working in large and small groups
- Report writing
- Delivered accurate written and verbal reports to company personnel
- Data entry for personnel, personal protective equipment, weapons, ammunition, etc
- Supervised 8 personnel
- Trained new military police personnel
- Coordinated duties with previous and subsequent shifts to ensure consistency
- Prepared detailed reports of any incidents and provided follow-up details as required
- Maintain medical and communication equipment and replenish first-aid equipment and supplies
- Patrol on foot and via automobile, using strong observational and interaction skills
- Administer activities such as application of splints, administration of oxygen, treatment of minor wounds/ abrasions
- Trained and certified in CPR and defibrillator
- Maintained strict adherence to military law enforcement standards, resulting in a safe environment for personnel and civilians.
- Responded quickly to emergencies while exercising sound judgment under pressure, mitigating potential risks to personnel and property.
Administrative Assistant
Texas Department of Criminal Justice
02.2023 - 05.2023
- Communicated with clients about timelines and answered questions
- Managed calendars of the executive team and coordinated weekly team-wide meetings for over 50 people
- Generate weekly reports on business performance to share with relevant teams
- Collects, organizes, analyzes, and prepares material in response to requests for program information
- Write and distribute email, correspondence memos, letters, faxes and forms
- Prepares administrative reports which include analysis of program data
- Develop and maintain a filing system
- Coordinated with prospective employees and scheduled interviews, leading to 15+ new full time hires
- Oversee client databases and update client information
- Responded to email queries and concerns within 24 hours
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
Cashier/Sales Associate
HEB
01.2017 - 06.2021
- Answer customers' and employees questions, and provide information on procedures or polices
- Compute and record totals of transactions
- Train and coach new employees
- Keep SRS (store replenish system) up to date with shelf count levels and back stock counts
- Always maintain a high level of customer service, store information and product knowledge
- Receive payment by cash, check, credit cards, vouchers, or automatic debits
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Education
Associate of Applied Science - Health Science
American Military University
11.2024
High School -
Hendrickson High School
Pflugerville, TX06.2018
Skills
- Multitasking
- Document filing
- Detail Oriented
- Customer Relationship Management
- Adaptability
- Service Coordination
- Microsoft Word
- Microsoft Excel
- Filing
- Data organization
- Professional and mature
- Microsoft PowerPoint
Certification
Driver's License
Personal Information
- Willing To Relocate: Anywhere
- Authorized To Work: US for any employer
Languages
English
Native or Bilingual
Timeline
Patient Services Coordiantor
Austin Regional Clinic
06.2024 - Current
Deputy District Clerk
Williamson County Courthouse
09.2023 - 06.2024
Public Safety Records Technician
Texas Department of Public Safety
05.2023 - 09.2023
Administrative Assistant
Texas Department of Criminal Justice
02.2023 - 05.2023
Military Police Officer
United States Air Force
11.2018 - 06.2023
Cashier/Sales Associate
HEB
01.2017 - 06.2021
High School -
Hendrickson High School
Driver's License
Associate of Applied Science - Health Science
American Military University
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