Dasia Haas
Randolph
Summary
Qualified Treatment Coordinator with strong background in managing patient care and treatment plans. Successfully facilitated seamless communication between patients, families, and medical teams to ensure comprehensive care. Demonstrated ability to coordinate schedules and maintain detailed patient records. My expertise in HIPAA compliance and organizational skills, coupled with a knack for creating welcoming atmospheres, has consistently improved patient satisfaction and streamlined treatment processes.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Treatment Coordinator
Arch Orthodontics
11.2021 - Current
- Maintained detailed records of patient treatments, ensuring accurate billing and efficient followups.
- Increased case acceptance rates through persuasive presentation of treatment options and benefits.
- Explained treatment choices to patients and helped determine best options.
- Provided exceptional customer service to create a welcoming atmosphere for patients and their families.
- Presented financial arrangements clearly to patients, enabling informed decisions about payment options and timelines.
- Improved patient satisfaction by effectively communicating treatment plans and addressing concerns.
Peer Support Specialist
Department Of Youth Services
12.2020 - 09.2021
- Assessed client progress regularly, adjusting support strategies as needed to promote continued growth and success.
- Assisted clients in setting realistic goals and provided support during their journey towards achieving them.
- Developed trusting relationships with clients by maintaining confidentiality, respect, and non-judgmental attitudes.
- Empowered clients by teaching effective problem-solving skills that they can apply in real-life situations.
- Maintained accurate documentation of client interactions, supporting case management efforts.
Restaurant Server
Legal Seafood's LLC.
11.2016 - 07.2019
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Supported teamwork atmosphere among staff members through clear communication and collaboration during shifts.
- Cultivated warm relationships with regular customers.
- Used cash registers and credit card machines to cash out customers.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
Education
High School Diploma -
Weymouth High School
Weymouth, MA06-2015
Skills
- Peer support ethics
- Patient care coordination
- HIPAA compliance
- Expertise of payment plans
- Organizational skills
- Attention to detail
- Insurance verification
Certification
- OSHA Certified
- First Aid Certification
- CPR/AED Certification
Timeline
Treatment Coordinator
Arch Orthodontics
11.2021 - Current
Peer Support Specialist
Department Of Youth Services
12.2020 - 09.2021
Restaurant Server
Legal Seafood's LLC.
11.2016 - 07.2019
High School Diploma -
Weymouth High School
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