D'Asia Roberson
Greenville,NC
Summary
- Motivated college student with a track record of information technology academic excellence looking for full time work. Intends to develop professional work experience utilizing excellent communication and time management skills. Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals. I will be completing my associates in information technology at Pitt Community College by next year and will be attending East Carolina University online ICT classes to complete my bachelors in information technology.
Overview
3
3
years of professional experience
Work History
Pest Control Technician
Clegg's Termite & Pest Control LLC
Greenville, NC
02.2024 - 01.2025
- Met with customers at residences and places of business to treat and check on pest and rodent activity.
- Educated customers on proper sanitation practices to help prevent future infestations of pests.
- Installed traps around buildings to capture rodents, and placed glue boards inside buildings/homes to catch rodents.
- Worked independently to complete daily appointments.
Delivery Driver
Pizza Hut
Winterville, NC
08.2022 - 01.2024
- Utilized GPS and maps for efficient route planning.
- Provided excellent customer service by answering inquiries about products or services being delivered.
- Sorted clean dishes in appropriate storage areas for easy and accessible use.
- Delivered pizza to customers in a timely manner while adhering to traffic laws.
Call Center Representative
VXI Global Solutions LLC
Greenville, NC
02.2022 - 07.2022
- Offered resolutions to de-escalate calls and solve customer issues.
- Managed customer expectations by clarifying needs, identifying options, and recommending products and services.
- Maintained detailed records of customer interactions and transactions for future reference.
- Contacted customers about potential service upgrades, new services and account changes.
Education
High School Diploma -
South Central High School
Winterville, NC06-2018
Some College (No Degree) - Biology
Chowan University
Murfreesboro, NCSome College (No Degree) - Biology
Elizabeth City State University
Elizabeth City, NCSome College (No Degree) - Information Technology
East Carolina University
Greenville, NCSome College (No Degree) - Information Technology
Pitt Community College
Winterville, NCSkills
- Reporting and documentation
- Dependable and reliable
- Typing speed: 40 words per minute
- Fast learner
- 8 years of Microsoft Office experience
- Completion of the Management Information Systems class, including Word, PowerPoint, Excel, and Access
- IT service management
Timeline
Pest Control Technician
Clegg's Termite & Pest Control LLC
02.2024 - 01.2025
Delivery Driver
Pizza Hut
08.2022 - 01.2024
Call Center Representative
VXI Global Solutions LLC
02.2022 - 07.2022
High School Diploma -
South Central High School
Some College (No Degree) - Biology
Chowan University
Some College (No Degree) - Biology
Elizabeth City State University
Some College (No Degree) - Information Technology
East Carolina University
Some College (No Degree) - Information Technology
Pitt Community College
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