Summary
Overview
Work History
Education
Skills
Timeline
Generic

Dasia Wiggles

Austell,GA

Summary

Proven track record in enhancing customer satisfaction and loyalty at Anderson and Sons Auto Sales, adept at relationship building and time management. Leveraged customer service expertise and a positive attitude to streamline office operations and boost sales. Achieved significant improvements in efficiency and client engagement through innovative problem-solving and effective appointment scheduling. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

9
9
years of professional experience

Work History

Office Assistant

Mr. L Clark Towing
03.2023 - Current
  • Delivered clerical support by handling range of routine and special requirements.
  • Assisted in financial tasks such as invoicing, expense tracking, and budget preparation to ensure accuracy.
  • Reviewed files, records and other documents to obtain information to respond to requests.
  • Promptly received and forwarded incoming communications, such as phone calls, emails, and letters, to appropriate staff.

Customer Sales Assistant

Anderson and Sons Auto Sales
03.2021 - 08.2023
  • Built strong relationships with customers, fostering loyalty and repeat business.
  • Managed inventory and maintained an organized store environment, reducing stock discrepancies and enhancing visual appeal.
  • Provided personalized recommendations based on customer needs to boost sales and satisfaction levels.
  • Utilized strong communication skills to effectively upsell relevant add-on products or services during transactions.
  • Processed cash and credit transactions accurately, maintaining a balanced register at the end of each shift.
  • Resolved customer complaints professionally, ensuring a positive outcome for all parties involved.

Receptionist

Wiggles Auto Sales
06.2017 - 03.2020
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
  • Corresponded with clients through email, telephone, or postal mail.
  • Handled sensitive information with discretion while maintaining strict confidentiality standards.

Front/Back Office Assistant

Hospital Drive Chiropractic
04.2015 - 06.2017
  • Collaborated closely with other administrative staff members to ensure seamless coordination of essential back-office functions.
  • Maintained an organized inventory system of office supplies, ensuring adequate stock levels at all times.
  • Reduced errors in data entry tasks by implementing a double-check system for accuracy.
  • Supported human resources functions such as recruitment coordination, onboarding facilitation, and employee record management.
  • Responded to inquiries from callers seeking information.

Education

Medical Assisting

Everest College
Smyrna, GA
11.2024

Skills

  • Customer Service
  • Positive Attitude
  • Time Management
  • Appointment Scheduling
  • Strong Problem Solver
  • Relationship Building

Timeline

Office Assistant

Mr. L Clark Towing
03.2023 - Current

Customer Sales Assistant

Anderson and Sons Auto Sales
03.2021 - 08.2023

Receptionist

Wiggles Auto Sales
06.2017 - 03.2020

Front/Back Office Assistant

Hospital Drive Chiropractic
04.2015 - 06.2017

Medical Assisting

Everest College

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Dasia Wiggles