Dasianick Calderon
New York,NY
Summary
Dedicated and dependable customer service representative, passionate and skilled in customer care, support and logistics, proficient in responding to customer and co-workers' complaints and finding solutions Highly adaptable in receiving and providing product information/ analysis for customers Efficient in any work environment, flexible and able to adjust to any work schedule, have excellent time management and leadership skills Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records Dedicated Cashier experienced in high-end retail operations. Professional and friendly with remarkable customer service and sales abilities. Bringing experience and product knowledge to exceed revenue goals.
Overview
5
5
years of professional experience
Work History
Cashier
Target
10.2017 - 11.2018
- Assisted customers in finding what they were looking for such as products in the store and online
- Processed cash, check, or credit transactions with accuracy and ensured balance of cash drawer at the end of each shift and handled any apparent discrepancies
- Handled returns and exchanges by coordinating efforts with the customer service department
- Observed and attempt to resolve customers complaints and ensured that any escalated ones were referred to the right department
Dietitian/Server/Cook
Morrison
05.2015 - 08.2016
- Followed the guidelines to prepare healthy food for residents adhering to a daily routine of preparing breakfast, lunch, dinner, and snacks
- Performed routine cleaning procedures in the kitchen making sure that the dish washer and steady supplies were clean such as silverware, pots, pans, and glasses
- Took orders and transmitted orders requested to the kitchen while complying with safety and sanitation guidelines
Security Guard
Allied Barton Security
New York, NY
09.2013 - 11.2014
- Guarded and monitored premises to prevent theft, property destruction, violence or rules and safety violations
- Secured space by locking doors and gates and exits to secure buildings, answered to alarm and investigated disturbances
- Produced reports of daily activities and irregularities, such as equipment or property damage, theft, presence of unauthorized persons, or unusual occurrences
Education
Associate of Science - Psychology
LaGuardia Community College of The City University of New York
Long Island City, NY07.2024
Certified Non-Coercive Approaches to Conflict Management - Human Services
Janina Medical Care
07.2021
Enhancement and Computer Training - Human Services
Center For Urban Community Services
05.2021
Skills
- Data Entry
- Product Knowledge
- Beverage Preparation
- Critical Thinking
- Inpatient Treatment
- Applicant Engagement
- Crisis Situations
- Scheduling Medical Appointments
- Meeting Participation
- Incident Response
- Positive Reinforcement Strategies
Timeline
Cashier
Target
10.2017 - 11.2018
Dietitian/Server/Cook
Morrison
05.2015 - 08.2016
Security Guard
Allied Barton Security
09.2013 - 11.2014
Associate of Science - Psychology
LaGuardia Community College of The City University of New York
Certified Non-Coercive Approaches to Conflict Management - Human Services
Janina Medical Care
Enhancement and Computer Training - Human Services
Center For Urban Community Services
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