Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
14
14
years of professional experience
Work History
Commercial Truck Operator
ProDrivers
Madison, AL
08.2022 - Current
Operated semi-tractor trailers with safety and skill to avoid accidents and delays.
Completed regular inspections, maintenance actions, and essential equipment repairs to keep equipment operating at peak levels.
Collaborated with dispatchers to stay on top of pickups and dropoffs and adapted quickly to changing assignments.
Planned routes based on knowledge of local areas, GPS information, and customer preferences.
Transported up to 80,000 pounds of manufactured materials and shipments daily without incident.
Commercial Vehicle Operator
Hub Group Trucking
Huntsville, AL
12.2021 - 08.2022
Transported shipping containers over land to and from manufacturing plants, distribution centers, rail yards and sea ports.
Coordinated efficient routes for optimal delivery scheduling and maximum daily performance.
Completed regular inspections and maintenance actions, as well as basic equipment repairs, to keep equipment operating at peak levels.
Documented mileage, deliveries, pickups, customer issues and damages.
Determined quickest and safest routes for delivery by using effective planning and organizational skills.
Communicated with dispatchers and other office personnel to handle two-way updates and adjust daily schedules.
Transportation Account Specialist
GTC Transit Corp
Huntsville, AL
01.2014 - 12.2021
Obtained pricing deals, negotiated contracts and solidified beneficial agreements.
Prospected for new customers in target areas or demographics to bring in new business.
Set up new customer accounts and updated existing profiles with latest information.
Adhered to standards of quality and service as well as all compliance requirements.
Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
Automotive Account Executive
AAA Auto Sales
Memphis, TN
01.2012 - 01.2014
Identified and solicited new business with auto dealerships to build and maintain full pipeline of sales prospects.
Steered clients based on market, platform and station information.
Identified client and agency needs and developed persuasive proposals to meet needs and opportunities.
Monitored competition to continually find new account leads.
Exceeded sales quotas and increased profitability through effective sales strategy and business planning.
Demonstrated products to show potential customers benefits and advantages and encourage purchases.
Customer Account Advisor
Xfinity Comcast
Huntsville, AL
02.2009 - 01.2012
Handled inbound calls to provide callers with product and service information, emphasize product features and benefits and generate quotes.
Established and built relationships by educating customers about value of Xfinity Comcast's products and services.
Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
Investigated and resolved customer inquiries and complaints quickly.
Recommended products to customers, thoroughly explaining details.