Summary
Overview
Work History
Education
Skills
Timeline
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Dasuwuan Coleman

Anchorage,AK

Summary

Persevering and hard-working individual with a dedicated work ethic and a strong commitment to providing great customer service, safety, and professionalism to customers and co-workers. Enthusiastic and service-oriented individual with exceptional communication and multitasking abilities. Proficient in customer service and safety.

Overview

4
4
years of professional experience

Work History

Flight Attendant

Alaska Airlines
04.2025 - Current
  • Ensured passenger safety through adherence to safety protocols and emergency procedures.
  • Delivered exceptional customer service by addressing passenger inquiries and resolving issues promptly.
  • Coordinated cabin preparations for flights, including inventory management of supplies and equipment.
  • Assisted in training new flight attendants on safety procedures and customer service standards.

Air/ Customer Service Agent

Grand Circle Travel
08.2024 - 04.2025
  • Managing service calls, assist customers with making reservation changes
  • Delivering an excellent customer experience that drives loyalty and referrals
  • Compete individually while maintaining a positive team spirit
  • Advise, book, and update airline reservations as necessary using code-based software

Barista

Starbucks
06.2024 - 08.2024
  • Created memorable experiences with customers creating a safe place
  • Crafted drinks with precision and speed
  • Made sure to always put the customer first and fix the problem
  • Attended routine training classes as the policies changed

Flight Attendant

United Airlines
06.2022 - 04.2024
  • Responded to passenger emergencies to provide first aid.
  • Advised passengers of flight regulations to maximize safety and security.
  • Used excellent customer service skills in addressing passengers' needs.
  • Attended workshops and trainings in customer service, conflict resolution tactics, and safety procedures to keep abreast of all new requirements and procedures.

Flight Attendant

Spirit Airlines Inc.
02.2022 - 05.2022
  • Facilitated boarding process by greeting passengers upon arrival to aircraft and providing direction to seats.
  • Performed pre-flight cabin checks to maintain operational safety equipment.
  • Demonstrated knowledge of aircraft safety features and emergency equipment.
  • Used excellent customer service skills in addressing passengers' needs.

Flight Attendant

SkyWest Airlines
06.2021 - 01.2022
  • Consistently contribute to a positive and productive work environment with employees and customers.
  • Greet passengers, assist with carry-on baggage stowage, and deliver onboard announcements.
  • Provide effective leadership, direction, and assistance in emergency and non-emergency situations.

Education

Bachelor of Science - Aviation Management And Operations

Arizona State University
Tempe, AZ
05.2025

Airline/Travel Specialist Diploma - Airline

INTERNATIONALAIR & HOSPITALITYACADEMY
Vancouver, WA
11.2018

Nurse Aid Certificate - Nursing Assistance

SOUTHEASTERN TECHNICAL COLLEGE
Swainsboro, GA
05.2016

Skills

  • Established Leader
  • Team Member Focused
  • Punctual
  • Adequate Public Speaking and
  • Detail Oriented
  • Communication
  • Safety

Timeline

Flight Attendant

Alaska Airlines
04.2025 - Current

Air/ Customer Service Agent

Grand Circle Travel
08.2024 - 04.2025

Barista

Starbucks
06.2024 - 08.2024

Flight Attendant

United Airlines
06.2022 - 04.2024

Flight Attendant

Spirit Airlines Inc.
02.2022 - 05.2022

Flight Attendant

SkyWest Airlines
06.2021 - 01.2022

Airline/Travel Specialist Diploma - Airline

INTERNATIONALAIR & HOSPITALITYACADEMY

Nurse Aid Certificate - Nursing Assistance

SOUTHEASTERN TECHNICAL COLLEGE

Bachelor of Science - Aviation Management And Operations

Arizona State University

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