Daniel Nguyen
Houston,Texas
Summary
Experienced candidate with vast background in customer service roles. Committed to providing outstanding customer service and maintaining an efficient and organized workplace.
Overview
4
4
years of professional experience
Work History
Barista
7 Leaves Cafe
06.2024 - Current
- Showed aptitude in multitasking multiple orders at once while maintaining accuracy in product quality.
- Provided one-on-one guidance to new barista hires on all aspects of the job from daily operations to customer service standards.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
Pharmacy Technician
HOPE Clinic
03.2024 - 06.2024
- Perform data entry for patient information and medications, and ensure compliance with HIPAA regulations and patient confidentiality laws.
- Adhere to proper infection control to ensure a sanitary environment and reduce the spread of disease.
- Maintained records regarding requested prescriptions and medication distribution.
Office Assistant - Volunteer
Pacific Multi Services
01.2024 - 03.2024
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff..
- Prepared and edited documents to produce precise, accurate and professional communication.
- Set appointments with salespeople and potential customers.
Cashier
Bui Quan Tea House
01.2022 - 12.2023
- Operated cash register and accurately processed payments, returns, and exchanges.
- Maintained cleanliness of the checkout area by cleaning counters, shelves and windows.
- Performed opening and closing procedures, such as counting cash register, restocking, and cleaning.
Insurance Agent Assistant
Wise Insurance - Kim Anh
04.2021 - 12.2021
- Perform administrative tasks such as data entry, record keeping, and archiving.
- Coordinate with team members to ensure all work is completed accurately and on time.
- Scheduled and confirmed appointments for clients, customers, and supervisors.
Teacher Assistant
Youens Elementary School
01.2021 - 05.2021
- Assisted teachers in monitoring students' behavior, maintaining order, and enforcing rules.
- Motivated students to stay focused on tasks at hand by setting achievable goals.
- Collaborated with teachers to develop lesson plans that met the individual needs of each student.
Education
Associate of Science - Health Sciences
Houston Community College
Houston, TX12-2024
High School Diploma -
Hastings High School
Houston,Texas06-2021
Skills
- Time Management Skills
- Cleaning and Sanitizing
- Sales Expertise
- Money Handling
- Confidentiality and HIPAA
Languages
Vietnamese
English
Timeline
Barista
7 Leaves Cafe
06.2024 - Current
Pharmacy Technician
HOPE Clinic
03.2024 - 06.2024
Office Assistant - Volunteer
Pacific Multi Services
01.2024 - 03.2024
Cashier
Bui Quan Tea House
01.2022 - 12.2023
Insurance Agent Assistant
Wise Insurance - Kim Anh
04.2021 - 12.2021
Teacher Assistant
Youens Elementary School
01.2021 - 05.2021
Associate of Science - Health Sciences
Houston Community College
High School Diploma -
Hastings High School
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