Da'Techa Johnson
Matteson,Illinois
Summary
Attributes: Proven leader, change agent, business and interpersonal savvy, flexible, results driven, tremendous work ethic, excellent communication, analytical and organizational skills. 15 years in the Health Care Industry with a focus on Phlebotomy; Management exp. Compliance Focused ; Sensitivity to Confidentiality and Client Satisfaction Versatile clinical research professional knowledgeable about coordinating patient information, laboratory samples and compliance documents for diverse clinical trials. Highly organized and thorough with good planning and problem-solving abilities. Certified in Phlebotomy.
Overview
23
23
years of professional experience
Work History
Clinical Research Assistant
Rush University Medical Center
03.2017 - 04.2019
- Scheduled research participants for trial-related activities by research protocol
- Collected data via in-person and/or telephone interviews with clinic patients, participants and caregivers
- Administered and scored assortment of neuropsychological, lifestyle and physical function test with patients, participants and caregivers
- Reviews patients charts to determine eligibility status according to research protocol
- Obtain store and ship biological specimens according to research protocol
- Which include drawing blood and collecting additional specimens as necessary
- Enter data into electronic forms/and or web based applications, checking for completeness and accuracy.
- Educated patients regarding all facets of clinical study participation.
- Managed updates and input for patient information database.
PHLEBOTOMY LAB TECHNICIAN
Advocate Healthcare
07.2012 - 02.2017
- Collects blood specimens from patients in accordance with accepted laboratory standards and policies and procedures in order to ensure optimal specimen integrity and accurate test results
- Maintains and stock work area
- Triages and processes specimen efficiently and accurately according to policy and procedure
- Performs glucose and template bleeding time tests according to established procedures
- Maintain safe and professional environment
- Performs both clinical and forensic specimen collection and processing duties following established policies and procedures
- Maintains required records and documentation.
- Maintained documentation on tests performed in lab.
- Maintained safe, tidy and organized laboratory environment for accurate test results.
ASSISTANT SUPERVISORY PHLEBOTOMY LAB TECHNICIAN
Community Healthnet
10.2010 - 07.2012
- Oversaw operations and ensured accuracy and efficiency in customer service and vendor relations and compliance
- Oversaw and managed phlebotomists that worked with patient service center or client office setting;
- Responsible for performance management, disciplinary action, interviewing, new hire orientation, terminations, and time and attendance of up to 20-25 direct reports
- Greeted customers appropriately
- Treated all customers in courteous manner
- Ensured all field phlebotomy and specimens were collected accurately and on time; Collected specimens according to established procedures
- Responsible for completing requisitions accurately.
- Prepared blood smears and determined levels of normalcy.
- Inspected laboratory equipment to maintain good working condition for optimal results.
PROMOTION- SENIOR PHLEBOTOMY SERVICE TECHNICIAN
Swedish Covenant Hospital
06.2007 - 01.2010
- Interacted with all patients and their families in pleasant, efficient and cooperative manner, exhibiting sensitivity to cultural differences
- Performed blood collections in safe, accurate and professional manner on all age groups and degrees of difficulty
- Monitored patients for unexpected reactions and responds to emergency situations as required
- Identified, troubleshot and resolved problems
- Provided variety of other services including but not limited to answering telephone, sweat sodium collection, throat culture collection, glucose tolerance testing and waived laboratory testing
- Responsible for specimen receipt, assessment, and pre-analytical processing services per written policies and procedures
- Provided training and guidance to Junior technicians; Made recommendations for hiring.
PHLEBOTOMY SERVICE TECHNICIAN
Swedish Covenant Hospital
03.2005 - 06.2007
- Obtained laboratory specimens and performed EKGs and selected Near Patient Tests (i.e., Bleeding Times.);
- Performed responsibilities with consideration for patients which may include: infants, children, adolescents, adults and geriatrics
- Performs computer and clerical functions accurately to ensure accurate test ordering and reporting of patient results
- Reviewed, followed and understood established laboratory quality assurance and quality control procedures
- Performed and documented maintenance and troubleshooting procedures on laboratory equipment, barcode and
- Clinipac printers to ensure proper operation
- Complied with laboratory Safety and Infection Control policies to ensure a safe work environment.
OFFICE MANAGER
Dot’s Health and Wellness Spa
04.2001 - 03.2005
- Built, motivated and lead a high-performing team that genuinely cared about the health and wellness of every customer;Lead staff to achieve financial, operational and customer service goals;
- Coached employees on customer service best practices, sales techniques, clinic policy and procedures
- Ensured clinic systems, processes and policies were followed consistently
- Served as a role-model for staff, providing training, guidance and confident leadership;Responsible for operations, sales, service and staffing
- Administration - Administrative and HR duties including payroll, schedules, hiring, reviews, goal
- Implementation and attainment
- Inventory and Procurement
- Sanitation and Compliance focus
- Greeted customers; Set appointments
- Health and Wellness workshops; Marketing.
MASTER DATA COORDINATOR
Seaway National Bank
01.1996 - 04.2001
- Assigned batch work to posters and maintain batch control log; Identified any skipped checks from the unapplied checks report; Assigned the item to the appropriate employee, and follow-up to ensure item was corrected;
- Responsible for contacting their respective Lockbox Bank Representative when images were missing from efile
Education
Associate of Science - Registered Nurse
Rasmussen University
Mokena, IL09.2023
Nursing Assistant Certification - undefined
Samland Institute of Allied Health
2005
Phlebotomy Training Certificate - undefined
Samland Institute of Allied Health
2005
Skills
- Staff Meetings
- Providing Feedback
- Microsoft Applications
- Coordinate Travel
Timeline
Clinical Research Assistant
Rush University Medical Center
03.2017 - 04.2019
PHLEBOTOMY LAB TECHNICIAN
Advocate Healthcare
07.2012 - 02.2017
ASSISTANT SUPERVISORY PHLEBOTOMY LAB TECHNICIAN
Community Healthnet
10.2010 - 07.2012
PROMOTION- SENIOR PHLEBOTOMY SERVICE TECHNICIAN
Swedish Covenant Hospital
06.2007 - 01.2010
PHLEBOTOMY SERVICE TECHNICIAN
Swedish Covenant Hospital
03.2005 - 06.2007
OFFICE MANAGER
Dot’s Health and Wellness Spa
04.2001 - 03.2005
MASTER DATA COORDINATOR
Seaway National Bank
01.1996 - 04.2001
Associate of Science - Registered Nurse
Rasmussen University
Nursing Assistant Certification - undefined
Samland Institute of Allied Health
Phlebotomy Training Certificate - undefined
Samland Institute of Allied Health