DaTrisha Thomas
Southaven,Ms.
Summary
Experienced with conflict resolution, policy development, and employee engagement strategies. Utilizes effective communication and mediation techniques to address workplace issues and promote positive environment. Knowledge of labor laws and best practices in employee relations.
Overview
15
15
years of professional experience
Work History
Universal Banker
Planters Bank
05.2018 - Current
- Open and close consumer accounts including checking, savings, IRAs, and CDs in compliance with regulations
- Process cash transactions, withdrawals, and check cashing with accuracy.
- Assist customers experiencing financial difficulties while maintaining confidentiality
- Document customer interactions using computerized banking systems
Correctional Officer/Counselor/Case Manager
CoreCivic
09.2011 - 04.2018
- Supervised inmates, conducted headcounts, enforced rules, and responded to emergencies.
- Conducted assessments, threat evaluations, and weekly case reviews.
- Communicated with probation and parole officers.
- Maintained confidential case files and utilized case management systems
Education
BS - Criminal Justice
Grantham University
01-2021
MBA - Business Administration
Grantham University
01-2027
Skills
- Crisis Response & De-escalation
- Computer Systems & Databases
- Ethics and compliance
- Dispute mediation
- Employee engagement
- Performance improvement strategies
- Workplace safety
- Disciplinary action management
- Case analysis
- Data analytics
Timeline
Universal Banker
Planters Bank
05.2018 - Current
Correctional Officer/Counselor/Case Manager
CoreCivic
09.2011 - 04.2018
BS - Criminal Justice
Grantham University
MBA - Business Administration
Grantham University