I am a seasoned sales professional with 12 years experience in mortgage originations and financial services looking to leverage my skills and experience to break into a career in project management.
Overview
12
12
years of professional experience
Work History
Debt Advisor
Lift Lending
Irving, TX
01.2024 - Current
Small Startup company with less than 12 employees.
Analyze prospects debt situation and build solutions designed to resolved their debt within a specified period of time.
Provide ongoing support to customers enrolled in one of our options.
Debt Consultant
Freedom Financial Network
Carrolton, TX
11.2022 - 01.2024
Evaluated client's financial situation and advise them on a strategic service to accomplish their financial goals.
Structured a client's program or solution to resolve their debt in a specified timeline
6 time black diamond winner, an award based on hitting 110%+ goal in 5 categories (units, volume, lead conversion, compliance, & client rescission).
Maintained production in top 20% through duration of my time there
Earned and maintained DC3 status which is a designation based on unit volume and retention (profitability)
Mortgage Loan Originator
First Guaranty Mortgage Corporation
Plano, TX
07.2021 - 10.2022
Marketed to our partner's mortgage servicing portfolios for refinance opportunities in effort to maximum customer recapture.
Would filter through and organize account populations based on recapture opportunity and implement a marketing strategy to convert them.
Tasked with orchestrating the processor, underwriter, closer, and title company to drive each file to closing and beyond.
I consistently funded in the top 15% of our division and was placed in the "Top Producers" group where I received additional lead opportunity.
As a result of my pipeline profitability, I was one of only a few Loan Originators paired up strictly with a single high performing processor rather than to a general pool of processors.
The company unfortunately filed for bankruptcy in October of 2022 and shut down origination operations.
Mortgage Loan Originator
AmeriSave Mortgage Corporation
Plano, TX
02.2019 - 02.2021
Originating both refinance and purchases mortgage from online lead sources
Finished 2019 within the top 5 producers out of over 100 in the Plano office despite starting in March.
Earned 3 production related awards based on funded volume.
Built up my referral sources that eventually made up 40% of my monthly business.
Team leader by example, boosting morale, and helping others with credit risk guidelines and loan manufacturing process.
Mortgage Loan Originator
Nationstar DBA Mr. Cooper
Irving, TX
07.2015 - 02.2019
Inside Sales position maintaining a very large pipeline of business of typically 40-80 mortgage loans.
Fast paced environment requiring highly structured day to balance new business and existing pipeline.
Consulted customers on refinance options based on their financial goals and guided their entire process through closing.
Consistently maintained production in top 20% or better throughout time here.
Won 2 quarterly awards for production volume and efficiency metrics.
Earned team lead position in my final year here where I would help lead meetings and help colleagues with escalated file issues.
Mortgage Loan Originator
Ameridream Mortgage Group, LLC
The Colony, TX
12.2013 - 07.2015
Mortgage broker business model utilizing over 10 mortgage channels for product diversity.
Acquired my own business through buying leads and networking among real estate agents and general community.
I leveraged strong relationships with various lender account executives, realtor offices, and title companies in effort to drive a quality customer experience.
Successfully built a referral partnership with 2 different local realtor offices.
Mortgage Loan Originator
Nationstar Mortgage
Irving, TX
10.2011 - 11.2013
Portfolio lending in a high volume production environment maintaining large pipelines.
Coordinate with operations teams to drive files to closing
Won "Lion Cub" award for highest performing new hire and new to the industry.
Earned high average customer service reviews.
Education
Bachelor of Science - Biomedical Sciences
Texas A & M College
College Station
08.2011
Skills
Building Business Relationships
Problem Solving & Critical Thinking
Team Leadership
Organization & Task Prioritization
Conducting Presentations
Strong Verbal, Written, and Interpersonal Communication
Learning Agility and Adaptability
Detail Oriented
Self-Starter
Negotiating
Strengths
Thrive in a production driven environment meeting quotas and deadlines
Effectively orchestrate and lead my team in the loan manufacturing process to ensure timely closing with minimum fallout
Intelligently prioritize file issues based on closing date and issue complexity
Efficiently deescalate issues among clients, team members, and 3rd party partners
Exceptional customer service exhibiting consistently high client satisfaction ratings
Proven history of high profitability driven by large business volume and strong file pull through to closing
Repeatedly demonstrated ability to quickly master the products, processes, and policies within different organizations, industries, and business models
Historically been a valuable asset to management in being a team leader and providing constructive feedback on ways to enhance our processes
Accomplishments
Won 12 awards across 4 organizations for production and quality metrics.
I have maintained units and volume within the top 20% of the sales floor during my entire career.
I have been recognized in nearly all organizations for high customer satisfaction ratings
I have been approached by leadership for management opportunities in 4 different organizations