Dava Boci
Shelton,CT
Summary
Dynamic professional with experience at Albtelecom, excelling in customer engagement and sales. A quick learner with strong communication skills, I effectively increased product awareness and client satisfaction. Proven ability to manage time efficiently while maintaining attention to detail, ensuring exceptional service in high-pressure environments.
Calm and professional under pressure.
Overview
15
15
years of professional experience
Work History
Assistant
Darioandsamllc
03.2021 - 08.2025
Family Business Experience. Assisted manager in all aspects of business operations.
Promotion Assistant
Albtelecom
03.2015 - 10.2018
- Promoted phone products and services to customers.
- Assisted clients with products and special offers.
- increased sales through direct communication and customer engagement.
Restaurant Worker
Valaneca Boci
04.2010 - 10.2012
- Successfully balanced multiple responsibilities simultaneously, including taking orders, serving meals, clearing tables, and attending to guest needs promptly.
- Provided exceptional customer service during high-volume shifts, maintaining a calm demeanor under pressure.
- Collaborated with kitchen staff to ensure accuracy of orders, resulting in fewer customer complaints.
- Assisted in maintaining a clean and organized dining area for an enjoyable dining experience.
Education
Master of Science - Master of Science in Journalism And Communication
University of Tirana
Albania10-2017
Bachelor of Science - Journalism And Mass Communication
University of Shkodra "Luigj Gurakuqi"
Shkoder10-2015
Skills
- Quick learner and adaptable
- Time management
- Computer skills
- Attention to detail
- Strong communication and interpersonal skills
- Able to handle challenging situations with patient and efficiency
Languages
English
Professional Working
Albanian
Native or Bilingual
Timeline
Assistant
Darioandsamllc
03.2021 - 08.2025
Promotion Assistant
Albtelecom
03.2015 - 10.2018
Restaurant Worker
Valaneca Boci
04.2010 - 10.2012
Master of Science - Master of Science in Journalism And Communication
University of Tirana
Bachelor of Science - Journalism And Mass Communication
University of Shkodra "Luigj Gurakuqi"
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